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EKHBH/X008BB

Indoor unit for air to water heat pump system

4PW62570-1A – 01.2011

Installation manual

46

11. T

ROUBLESHOOTING

This section provides useful information for diagnosing and
correcting certain troubles which may occur in the unit.

This troubleshooting and related corrective actions may only be
carried out by your installer.

11.1. General guidelines

Before starting the troubleshooting procedure, carry out a thorough
visual inspection of the unit and look for obvious defects such as
loose connections or defective wiring.

When a safety device was activated, stop the unit and find out why
the safety device was activated before resetting it. Under no
circumstances safety devices may be bridged or changed to a value
other than the factory setting. If the cause of the problem cannot be
found, call your local dealer

.

If the pressure relief valve is not working correctly and is to be
replaced, always reconnect the flexible hose attached to the pressure
relief valve, to avoid water dripping out of the unit!

11.2. General symptoms

Symptom 1: The unit is turned on (

y

 LED is lit) but the unit is 

not heating or cooling as expected

Symptom 2: The unit is turned on but the compressor is not 
starting (space heating or domestic water heating)

Symptom 3: Pump is making noise (cavitation)

INFORMATION

Refer to the service manual to carry out any service mode
operation.

DANGER

When carrying out an inspection on the switch box of the
unit, always make sure that the main switch of the unit is
switched off.

DANGER: ELECTRIC SHOCK 

See 

"2. General safety precautions" on page 2

.

WARNING

In order to avoid a hazard due to inadvertent resetting of
the thermal cut-out, this appliance must not be supplied
through an external switching device, such as a timer, or
connected to a circuit that is regularly switched on and off
by the utility.

DANGER: DO NOT TOUCH PIPING AND INTERNAL
PARTS

Do not touch water pipes during and immediately after
operation as the pipes may be hot.

Do not touch the refrigerant pipes during and
immediately after operation as the refrigerant pipes
may be hot or cold, depending on the condition of the
refrigerant flowing through the refrigerant piping,
compressor, and other refrigerant cycle parts.

Do not touch the internal parts (pump, backup heater,
etc.) during and immediately after operation.

See 

"2. General safety precautions" on page 2

.

INFORMATION

For problems related to the optional solar kit for domestic
water heating, refer to the troubleshooting in the
installation manual of that kit.

P

OSSIBLE

 

CAUSES

C

ORRECTIVE

 

ACTION

The temperature setting is not 
correct.

Check the controller set point.

The water flow is too low.

• Check that all shut-off valves of 

the water circuit are completely 
open.

• Check if the water filter needs 

cleaning.

• Make sure there is no air in the 

system (purge air).

• Check on the manometer that 

there is sufficient water pressure. 
The water pressure must be 
>1 bar (water is cold)

• Check that the pump speed 

setting is on the highest speed.

• Make sure that the expansion 

vessel is not broken.

• Check that the resistance in the 

water circuit is not too high for the 
pump (refer to 

"8.8. Setting the 

pump speed" on page 26

).

The water volume in the installation 
is too low.

Make sure that the water volume in 
the installation is above the minimum 
required value (refer to 

"Checking 

the water volume and expansion 
vessel pre-pressure" on page 16

).

P

OSSIBLE

 

CAUSES

C

ORRECTIVE

 

ACTION

The unit must start up out of its 
operation range (the water 
temperature is too low).

In case of low water temperature, the 
system utilizes the backup heater to 
reach the minimum water 
temperature first (15°C).

• Check that the backup heater 

power supply is correct.

• Check that the backup heater 

thermal fuse is closed.

• Check that the backup heater 

thermal protector is not activated.

• Check that the backup heater 

contactors are not broken.

The benefit kWh rate power supply 
settings and electrical connections 
do not match.

If [d-01]=1 or 2, the wiring requires 
specific installation like illustrated in 

"Connection to a benefit kWh rate 
power supply" on page 22

Other 

correctly installed configurations are 
possible, but are to be specific for 
the type of benefit kWh rate power 
supply type at this specific site.

The benefit kWh rate signal was sent 
by the electricity company.

Wait for the power to return.

P

OSSIBLE

 

CAUSES

C

ORRECTIVE

 

ACTION

There is air in the system.

Purge air.

Water pressure at pump inlet is too 
low.

• Check on the manometer that 

there is sufficient water pressure. 
The water pressure must be 
>1 bar (water is cold).

• Check that the manometer is not 

broken.

• Check that the expansion vessel is 

not broken.

• Check that the setting of the pre-

pressure of the expansion vessel 
is correct (refer to 

"Setting the pre-

pressure of the expansion vessel" 
on page 17

).

Содержание EKHBH008BB Series

Страница 1: ...KHBH008BB EKHBX008BB Indoor unit for air to water heat pump system EKHBH008BB3V3 EKHBH008BB6V3 EKHBH008BB6WN EKHBH008BB6T1 EKHBH008BB9WN EKHBH008BB9T1 EKHBX008BB3V3 EKHBX008BB6V3 EKHBX008BB6WN EKHBX00...

Страница 2: ...90 30 3 4 35 48 142 101 502 2 3 4 5 48 39 96 361 1 1 2 MBSP 1 MBSP 895 922 830 469 260 B B T T 2 350 300 500 1 2x 2x 1x 1x 1x 1 2 3 4 5 1 2 3 4...

Страница 3: ...le prescrizioni per 07 v v v 08 de acordo com o previsto em 09 10 under iagttagelse af bestemmelserne i 11 enligt villkoren i 12 gitt i henhold til bestemmelsene i 13 noudattaen m r yksi 14 za dodr e...

Страница 4: ...8 2 Room thermostat installation configuration 24 8 3 Pump operation configuration 24 8 4 Domestic hot water tank installation configuration 25 8 5 Initial start up at low outdoor ambient temperature...

Страница 5: ...eration of the unit always contact your local dealer for advice and information Improper installation or attachment of equipment or accessories could result in electric shock short circuit leaks fire...

Страница 6: ...eater 4 Equilibriumtemperature can be set through the user interface refer to 8 9 Field settings on page 26 TA Ambient outdoor temperature PH Heating capacity Domestic hot water tank option 2 An optio...

Страница 7: ...interrupted Refer to Connection to a benefit kWh rate power supply on page 22 for more details 3 2 Scope of this manual This manual does NOT include the selection procedure and the water system desig...

Страница 8: ...l FHL1 3 Floor heating loop T1 3 Individual room thermostat optional M1 3 Individual motorised valve to control the floor heating loop field supply Pump operation With no thermostat connected to the i...

Страница 9: ...e pump will start operating and the indoor unit 2 will switch to heating mode cooling mode The outdoor unit 1 will start operating to achieve the target leaving hot cold water temperature In case of c...

Страница 10: ...ication by either the Daikin indoor unit or by an auxiliary boiler connected in the system The decision whether either the EKHB indoor unit or the boiler will operate can be achieved by an auxiliary c...

Страница 11: ...heater EKHW M FHL1 FHL2 FHL3 8 8 9 9 12 11 6 10 4 5 3 2 1 6 7 13 14 15 1 2 3 4 K1A K1A K2A X Y K2A BTI L N EKHB auto Boiler A EKHB X2M H Com NOTICE Configuration A Make sure that auxiliary contact A...

Страница 12: ...mostat for zone B optional NOTICE Make sure that return water to the EKHB heat exchanger never exceeds 55 C For this reason never put the target leaving water temperature set point on the boiler contr...

Страница 13: ...r unit on page 10 Make sure to configure the field settings 7 02 7 03 and 7 04 correctly Refer to Dual set point control on page 33 Make sure to configure the DIP switch SS2 3 on the PCB of the EKHBH...

Страница 14: ...t 11 Water inlet connection 12 Water outlet connection 13 Drain and fill valves 14 Water filter The water filter removes dirt from the water to prevent damage to the pump or blockage of the evaporator...

Страница 15: ...er tank 12 X9A socket The X9A socket receives the thermistor connector only for installations with domestic hot water tank 13 Fuse FU2 in line fuse 14 Transformer TR1 15 A4P Digital I O PCB only for i...

Страница 16: ...Electromagnetic waves may disturb the control system and cause malfunction of the equipment Where the air contains high levels of salt Where voltage fluctuates a lot such as that in factories In vehi...

Страница 17: ...e marks 2 by 2 are completely level and the dimensions of the marks are corresponding according to figure 4 When the unit is not installed level air might get trapped in the water circuit resulting in...

Страница 18: ...oor heating loop T Room thermostat optional Provide adequate safeguards in the water circuit to be sure that the water pressure will never exceed the maximum allowable working pressure 4 bar Two shut...

Страница 19: ...o guarantee full separation between domestic hot water and floor heating water circuit When using a 3 way valve or a 2 way valve in the water circuit the maximum change over time of the valve shall be...

Страница 20: ...r in and outlet 6 9 Charging water 1 Connect the water supply to a drain and fill valve see 5 2 Main components on page 11 2 Make sure the automatic air purge valve is open at least 2 turns 3 Fill wit...

Страница 21: ...ic hot water thermistor S1L Flow switch S2S Benefit kWh rate power supply contact S3S Dual set point 2 contact S4S Dual set point 1 contact SS1 DIP switch TR1 Transformer 24 V for PCB V1S Spark suppre...

Страница 22: ...r tank with built in electrical booster heater EKHW T I M M B D 2 6 12 7 8 9 E A L 3 F K I C J H G 1 10 11 13 4 5 Item Description Required number of conductors Maximum running current 1 Power supply...

Страница 23: ...ow 2 Connect the earth conductor yellow green to the earthing screw on the X1M terminal 3 Fix the cable with cable ties to the cable tie mountings to ensure strain relief Note only relevant field wiri...

Страница 24: ...requirements Power supply 230 V AC Maximum running current 100 mA Wiring the 2 way valve 1 Using the appropriate cable connect the valve control cable to the X2M terminal as shown on the wiring diagra...

Страница 25: ...kWh rate power supply is interrupted after elapse of time Type 3 This type of benefit kWh rate power supply is interrupted immediately Connect the indoor unit to a normal kWh rate power supply If the...

Страница 26: ...configured by the installer to match the installation environment outdoor climate installed options etc and user expertise 8 1 DIP switch settings overview DIP switch SS2 is located on the switch box...

Страница 27: ...p when there is a simultaneous demand for more space heating cooling and domestic water heating a Only applicable in case DIP switch 2 ON Heating cooling priority Priority to highest demand side b b H...

Страница 28: ...p heater type Refer to the wiring diagram 5 Booster heater circuit breaker F2B 2 Do not forget to turn on the booster heater circuit breaker F2B in the switch box applies only to units with optional d...

Страница 29: ...rocess the user interface cannot be operated 8 8 Setting the pump speed The pump speed can be selected on the pump see 5 2 Main components on page 11 The default setting is high speed III If the water...

Страница 30: ...int at low ambient temperature Lo_Ti the target outgoing water temperature when the outdoor temperature equals or drops below the low ambient temperature Lo_A Note that the Lo_Ti value should be highe...

Страница 31: ...be configured by the installer according to the applicable legislation WARNING Be aware that the domestic hot water temperature at the hot water tap will be equal to the value selected in field settin...

Страница 32: ...KHTS The operation of the backup heater can altogether be enabled disabled or limited 4 00 Status defines whether backup heater operation is disabled 0 enabled 1 or limited 2 When 4 00 2 the backup he...

Страница 33: ...ll only be heated by the booster heater 5 02 Space heating priority status specifies whether space heating priority is enabled 1 or disabled 0 5 03 Space heating priority temperature outdoor temperatu...

Страница 34: ...mp will be stopped by switching the 3 way valve The heat pump OFF temperature and the heat pump ON temperature and its relation with field settings 6 00 and 6 01 are explained in the illustration belo...

Страница 35: ...ater to a temperature a few degrees above the set point temperature i e the booster heater OFF temperature These extra degrees are specified by the domestic hot water step length field setting Correct...

Страница 36: ...s 2 C fixed below heat pump OFF temperature THP OFF INFORMATION There is no indication available which set point is active NOTICE The first set point heating cooling is the set point selected on the u...

Страница 37: ...n the unit is configured to work with a room thermostat refer to 8 2 Room thermostat installation configuration on page 24 the maximum running timer will only be taken into account when there is a req...

Страница 38: ...Leaving water setback value A Normal leaving water temperature set point or calculated weather depended set point B Calculated leaving water setback temperature set point t Time T Temperature In case...

Страница 39: ...on is disabled the space heating by indoor unit is possible at all outdoor temperatures see operation ranges and permission signal for auxiliary boiler is always disactivated C 02 Bivalent operation s...

Страница 40: ...ode 5 When parameter d 01 2 at the moment that the benefit kWh rate signal is sent by the electricity company that contact will close and the unit will go in forced off mode 6 1 When the unit is confi...

Страница 41: ...permission F 01 Space cooling permission temperature defines the outdoor temperature below which space cooling is turned off Bottom plate heater control Applies only to installation with an outdoor un...

Страница 42: ...estic hot water tank without electrical booster heater EKHTS 4 03 5 60 fixed 5 C 03 Set point only in combination with domestic hot water tank with built in electrical booster heater EKHW 4 03 5 70 55...

Страница 43: ...torage start time 1 00 0 00 23 00 1 00 hour 05 Scheduled time reheat or continuous reheat 0 OFF 0 1 2 1 06 Scheduled time reheat start time 15 00 0 00 23 00 1 00 hour 07 Domestic hot water reheat set...

Страница 44: ...itional external backup heater temperature 0 25 25 1 C 04 Bivalent hysteresis or additional external backup heater hysteresis 3 2 10 1 C 05 Not applicable d Benefit kWh rate power supply local shift v...

Страница 45: ...on number selection 1 1 20 1 06 Heating set point of selected action number F 05 25 0 c 15 55 1 C 07 Time of selected action number F 05 0 c 0 72 12 hour 08 Underfloor heating screed dry out program e...

Страница 46: ...es or when reaching the set temperature The test run operation can be stopped manually by pressing the z button once If there are misconnections or malfunctions an error code will be displayed on the...

Страница 47: ...out program as follows 1 Set in F 08 Underfloor heating screed dry out program enabled disabled to 1 enabled 2 When finished press the z button to exit the FIELD SET MODE 2 Activate 1 Push the z butt...

Страница 48: ...M applications with domestic hot water tank only and K4M by use of an ohmmeter All contacts of these contactors must be in open position DANGER ELECTRIC SHOCK Before carrying out any maintenance or re...

Страница 49: ...and immediately after operation See 2 General safety precautions on page 2 INFORMATION For problems related to the optional solar kit for domestic water heating refer to the troubleshooting in the ins...

Страница 50: ...kup heater operation status field setting 4 00 is turned on see 8 9 Field settings on page 26 Check whether or not the thermal protector of the backup heater has been activated refer to Main component...

Страница 51: ...sured by R3T Contact your local dealer AA Backup heater thermal protector is open Reset the thermal protector by pressing the reset button refer to 5 2 Main components on page 11 for location of the r...

Страница 52: ...re The error can only be reset in the test mode as follows First press the z button 4 times so the t icon will be displayed Then press the y button 1 time Finally push the z button to exit the test mo...

Страница 53: ...refrigerant gas side 15 9 mm 5 8 inch 15 9 mm 5 8 inch Expansion vessel volume 10 l 10 l maximum working pressure MWP 3 bar 3 bar Pump type water cooled water cooled no of speed 3 3 Sound pressure lev...

Страница 54: ...ackup heater operation occurs because of User request to heat up water to the space heating loops The temperature of this water is too low and is out of the operation range during initial start up for...

Страница 55: ...oil or the electrical booster heater 3 or backup heater 4 When the domestic hot water temperature is below the user configured set point the 3 way valve will be activated to heat the domestic hot wate...

Страница 56: ...s with restricted power supply condition mode it is not recommended to connect the system to a benefit kWh rate power supply All items related to benefit kWh rate power supply should be neglected 8 ST...

Страница 57: ...e for installations with restricted power supply condition mode 6 DT for heat pump domestic water heating mode scheduled storage and reheat domestic water heating 6 03 6 08 are not applicable for inst...

Страница 58: ...ition mode d 02 shall be set to 1 to activate the total restricted power consumption Do not change this value Local shift value weather dependent The local shift value weather dependent field setting...

Страница 59: ...le disable 0 OFF 0 1 06 Low ambient temperature Lo2_A 20 10 25 1 C 07 High ambient temperature Hi2_A 35 25 43 1 C 08 Set point at low ambient temperature Lo2_Ti 22 5 22 1 C 09 Set point at high ambien...

Страница 60: ...95 5 min 02 Anti recycling time 3 0 10 0 5 hour 03 Not applicable 04 Additional running time at 4 02 F 01 95 0 95 5 min 9 Heating and cooling set point ranges 00 Heating set point upper limit 55 37 5...

Страница 61: ...d only 01 EEPROM version Read only 02 Unit model identification Do not change the default value depending on model 03 Liquid refrigerant temperature Read only 1 C 04 Inlet water temperature Read only...

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Страница 64: ...4PW62570 1A 01 2011 Copyright 2010 Daikin...

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