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52

T

ROUBLESHOOTING

 C

HART

Symptoms of Abnormal 

Operation (Legacy 

& ComfortNet™ 

Thermostat)

Diagnostic/
Status LED 

Codes

Fault Description

ComfortNet™ 

Thermostat Only

Possible Causes

Corrective Actions

Notes & Cautions

Message

Code

• Furnace fails to operate.
• Integrated control 

module LED display 
provides E7 error code.

• ComfortNet™ 

thermostat “Call 
for Service” icon 
illuminated.

• ComfortNet™ 

thermostat scrolls 
“Check Furnace” 
message.

E7

• Problem with 

igniter circuit.

IGNITER 

FAULT

E7

• Improperly connected 

igniter.

• Shorted igniter.
• Poor unit ground.
• Igniter relay fault on 

integrated control 
module.

• Check and correct 

wiring from integrated 
control module to 
igniter.

• Replace shorted igniter.
• Check and correct unit 

ground wiring.

• Check igniter output 

from control. Replace if 
necessary.

• Turn power OFF 

prior to repair.

• Replace igniter with 

correct replacement 
part.

• Replace control with 

correct replacement 
part.

• Furnace fails to operate 

on high stage; furnace 
operates normally on low 
stage.

• Integrated control module 

LED display provides E8 
error code.

E8

• High stage 

pressure switch 
circuit is closed 
at start of heating 
cycle.

• Induced draft 

blower is 
operating.

• Furnace is 

operating on low 
stage only

PS2 CLOSED

E8

• High stage pressure 

switch contacts sticking.

• Shorts in pressure 

switch circuit wiring.

• Replace high stage 

pressure switch.

• Repair short in wiring

• Turn power OFF prior 

to repair.

• Replace pressure 

switch with proper 
replacement part.

• Furnace fails to operate 

on high stage; furnace 
operates normally on low 
stage.

• Integrated control module 

LED display provides E9 
error code.

E9

• High stage 

pressure switch 
circuit is not 
closed.

• Induced draft 

blower is 
operating.

• Furnace is 

operating on low 
stage only

PS2 OPEN

E9

• Pressure switch hose 

blocked pinched, or 
connected improperly.

• Blocked fue and/or inlet 

air pipe, blocked drain 
system or weak induced 
draft blower.

• Incorrect pressure 

switch set point or 
malfunctioning switch 
contacts.

• Loose or improperly 

connected wiring.

• Inspect pressure switch 

hose. Repair/replace if 
necessary.

• Inspect fue and/or inlet 

air piping for blockage, 
proper length, elbows, 
and termination. Check 
drain system. Correct as 
necessary.

• Check induced draft 

blower performance. 
Correct as necessary.

• Correct pressure switch 

set point or contact 
motion.

• Tighten or correct wiring 

connection.

• Turn power OFF prior 

to repair.

• Replace pressure 

switch with proper 
replacement part.

• Replace induced draft 

blower with proper 
replacement part.

• Furnace fails to operate.
• Integrated control module 

LED display provides EA 
error code.

• ComfortNet™ thermostat 

“Call for Service” icon 
illuminated.

• ComfortNet™ thermostat 

scrolls “Check Furnace” 
message.

EA

• Polarity of 115 volt 

AC is reversed

REVERSED 

PLTY

EA

• Polarity of 115 volt AC 

power to furnace or 
integrated module is 
revered.

• Poor unit ground

• Review wiring diagram to 

correct polarity.

• Verify proper ground. 

Correct if necessary.

• Check and correct 

wiring.

• Turn power OFF prior 

to repair.

• Integrated control 

module LED display EF 
error code.

• ComfortNet™ thermostat 

“Call for Service” .

EF

• Aux switch open

Aux Alarm 

Fault

EF

• High water level in the 

evaporation coil.

• Check overfow pan and 

service.

• Turn power OFF prior 

to service.

• Furnace fails to operate.
• Integrated control module 

LED display provides d0 
error code.

• ComfortNet™ thermostat 

“Call for Service” icon 
illuminated.

• ComfortNet™ thermostat 

scrolls “Check Furnace” 
message.

d0

• Data not yet on 

network.

NO NET 

DATA

d0

• Furnace does not 

contain any shared data.

• Populate shared data 

set using memory card.

• Turn power OFF prior 

to repair

• Use memory card for 

the specifc model.

• Insert memory card 

BEFORE turning 
power ON. Memory 
card may be removed 
after data is loaded 
and power is turned 
off.

• Error code will be 

cleared once data is 

Содержание DM96VC

Страница 1: ...ibutor or our website for the applicable Specification Sheet referred to in this manual TABLE OF CONTENTS SAFETY CONSIDERATIONS 3 SHIPPING INSPECTION 4 ELECTROSTATIC DISCHARGE ESD PRECAUTIONS 4 TO THE...

Страница 2: ...BLESHOOTING 43 NORMAL SEQUENCE OF OPERATION 43 POWER UP 43 HEATING MODE 43 COOLING MODE 45 FAN ONLY MODE 45 OPERATIONAL CHECKS 45 SAFETY CIRCUIT DESCRIPTION 45 INTEGRATED CONTROL MODULE 45 PRIMARY LIM...

Страница 3: ...IPMENT IF THE FURNACE ENVIRONMENT HAS THE POTENTIAL OF FREEZING THE DRAIN TRAP AND DRAIN LINE MUST BE PROTECTED THE USE OF ACCESSORY DRAIN TRAP HEATERS ELECTRIC HEAT TAPE AND OR RV ANTIFREEZE IS RECOM...

Страница 4: ...ommages permanents au cerveau et meme la mort Cette ventilation est n cessaire pour viter le danger d intoxication au CO pouvant survenir si un appareil produisant du monoxyde de carbone continue de f...

Страница 5: ...tions It must be installed per the installation instructions provided and per local and national codes It must be installed indoors in a building constructed on site It must be part of a ducted system...

Страница 6: ...ow and the guidelines provided in the Combustion and Ventilation Air Requirements section when selecting a furnace location Centrallylocatethefurnacewithrespecttotheproposed or existing air distributi...

Страница 7: ...ions the air conditioning coil must be downstream on the supply positive side of the furnace heat exchanger Counterflow Installation over a noncombustible floor Before setting the furnace over the ple...

Страница 8: ...akage corrosion and other deficiencies which could cause an unsafe condition 3 As far as practical close all building doors and windows and all doors between the space in which the appliance s connect...

Страница 9: ...rnace horizontally additional consideration must be given to the following FURNACE SUSPENSION If suspending the furnace from rafters or joists use 3 8 threaded rod and 2 x2 x1 8 angle iron as shown in...

Страница 10: ...w c 6 0 w c None Gas Altitude Kit Orifice M anifold Pressure Pressure Switch Change 0 7000 1 LPM 08 supports both Honeywell and White Rodgers 2 stage valves N OT E In Canada gas furnaces are only cert...

Страница 11: ...fied and may be installed as a non direct vent single pipe or direct vent dual pipe appliance A non direct vent installation requires only a vent flue pipe while a direct vent installation requires bo...

Страница 12: ...own in this manual or in unheated areas must be insulated with 1 2 thick closed cell foam Inspect piping for leaks prior to installing insulation TERMINATION LOCATIONS NOTE Refer to Location Requireme...

Страница 13: ...d to obtain a permit IPEX System 636 is a trademark of IPEX Inc Carefully follow the pipe manufacturers instructions for cut ting cleaning and solvent cementing PVC and or ABS The vent can be run thro...

Страница 14: ...lockage ALTERNATE VENT FLUE LOCATION The alternate vent flue location is the large hole directly in line with the induced draft blower outlet To use the alternate vent flue location refer to the follo...

Страница 15: ...llowing table for applicable length elbows and pipe diameter for construction of the vent flue pipe system of a non direct vent installation In addition to the vent flue pipe a single 90 elbow should...

Страница 16: ...ings must be joined per material manufacturer s specifications to prevent separation and flue gas leaks Both Pipes Terminated Outside Structure 1 4 per foot min slope 6 MAX Field Supplied Drain Tee on...

Страница 17: ...e insulation of the combustion air pipe may be required Use 1 2 thick closed cell foam insulation such as Armaflex or Insultube where required VENT FLUE AND COMBUSTION AIR PIPE TERMINATIONS The vent f...

Страница 18: ...ain location must meet local and nation codes The drain line between furnace and drain location must maintain a 1 4 inch per foot downward slope toward the drain Do not trap the drain line in any othe...

Страница 19: ...ow and secure with 1 clamp 5 Refer to Field Supplied Drain section for instructions on field supplied installed drain on outlet of furnace trap DRAIN EXITING LEFT SIDE 1 Install the 45 degree pipe hos...

Страница 20: ...8 Locate hose 5 and cut 3 from the non grommet end Discard the section without the grommet 9 Insert the cut end of tube 5 through the lower cabinet drain hole 10 Connect hose 6 hose 5 using 100 elbow...

Страница 21: ...m the right side requires re location of the trap to outside the cabinet Hose 4 x 3 Hose 5 Figure 27 DRAIN EXITING LEFT SIDE 1 Install a field supplied rubber coupling secured with a 1 1 4 clamp to en...

Страница 22: ...100 elbow inserted and clamped in the vent drain elbow 2 Remove two 1 plugs from left side of cabinet 3 Draining the Collector Box Remove the cap from the left side of the collector box drain port bot...

Страница 23: ...ect vent applications the cabinet opening to the junction box must be sealed air tight using either an UL approved bushing such as Heyco Liquid Tight or by applying non reactive UL approved sealant to...

Страница 24: ...cool system This furnace is equipped with a 40 VA transformer to facilitate use with most cooling equipment Consult the wiring diagram located on the blower compartment door for further details of 11...

Страница 25: ...nction is enabled during a combination call for cooling T Stat and dehumidification DEHUM Stat FOSSIL FUEL APPLICATIONS This furnace can be used in conjunction with a heat pump in a fossil fuel applic...

Страница 26: ...enu 1 ON Humidifier is turned on with a heat demand 2 OFF Humidifier remains off relay never closes 3 IND Humidifier will cycle with humidification demand independent of heat demand This mode allows t...

Страница 27: ...NS MUST BE PERFORMED BY A QUALIFIED INSTALLER OR SERVICE AGENCY This unit is configured for natural gas The appropriate manufacturer s propane gas conversion kit must be applied for propane gas instal...

Страница 28: ...ere Use listed gas appliance connectors in accordance with their instructions Connectors must be fully in the same room as the furnace Protect connectors and semirigid tubing against physical and ther...

Страница 29: ...48 kPa Isolate this unit from the gas supply piping system by closing its external manual gas shutoff valve before pressure testing supply piping system with test pressures equal to or less than 1 2 p...

Страница 30: ...urn air chamber CHECKING DUCT STATIC NEVER ALLOW THE PRODUCTS OF COMBUSTION INCLUDING CARBON MONOXIDE TO ENTER THE RETURN DUCT WORK OR CIRCULATION AIR SUPPLY WARNING Refer to your furnace rating plate...

Страница 31: ...that a sampling probe can be inserted into the airstream The access panel must be made to prevent air leaks when the furnace is in operation When the furnace is heating the temperature of the return...

Страница 32: ...omfort products Air Cleaner Installation Location Maximum Heating Airflow Filter Media Dimensions Part Number Air Cleaner Family Side or bottom return 1200 CFM 16 in X 20 in x 5 AM11 1620 5 Side or bo...

Страница 33: ...RE MEASUREMENT GAS PRESSURE TEST This test is to be used for field test mode only and it will allow gas valve pressure to be checked at 100 firing rate 1 If both FAULT RECALL and LEARN push buttons ar...

Страница 34: ...leg or Honeywell VR9205 gas valve a field supplied hose barb fitting must be installed prior to making the hose connection If using the inlet pressure tap on the White Rodgers 36J54 gas valve then us...

Страница 35: ...wise to decrease pressure Replace regulator cover screw 11 Turn off all electrical power and gas supply to the system 12 Remove the manometer hose from the hose barb fitting or outlet pressure tap 13...

Страница 36: ...These blower speeds should be adjusted by the installer to match the installation requirements so as to provide the correct heating temperature rise and correct cooling CFM Use the dual 7 segment LED...

Страница 37: ...demand for 30 seconds The motor then ramps to 100 of the required airflow Aone 1 minute OFF delay at 100 of the cooling airflow is provided 50 CFM 1 2 min 100 CFM 100 CFM 1 min OFF OFF Figure 51 Profi...

Страница 38: ...must be connected as a traditional or non communicating system see Electrical Connections for wiring connections Model Tap Low Stage Cool High Stage Cool Low Stage Heat High Stage Heat A 403 596 422...

Страница 39: ...t then sends the demand to the ECM motor The table below lists the various ComfortNet systems the operating mode and airflow demand source For example assume the system is an air conditioner matched w...

Страница 40: ...n Furnace and Thermostat Figure 55 COMFORTNET COMPATIBLE FURNACE WITH NON COMFORTNET COMPATIBLE SINGLE STAGE AIR CONDITIONER Four wires are required between the furnace and thermostat Two wires are re...

Страница 41: ...y s th e a p p lic a t io n s o ft w a re re vis io n ID E N T IF IC A T IO N Submenu Item User Modifiable Options Comments Heat Airflow Trim HT TRM 10 to 10 in 2 increments default is 0 Trims the he...

Страница 42: ...FL A B C or D default is A Selects the airflow profile for the non communicating compatible single stage AC unit Cool ON Delay CL ON 5 10 20 or 30 seconds default is 5 seconds Selects the indoor blowe...

Страница 43: ...codes possible causes and corrective actions FAULT RECALL SEQUENCE Only allowed in standby mode while display is showing ON Hold fault recall push button for 2 5 seconds until display is blank and th...

Страница 44: ...r to repair Broken disconnected data wire s Furnace is installed as a legacy traditional system Check communications wiring data 1 data 2 wires Check wire connections at terminal block Verify furnace...

Страница 45: ...Circulator blower is de energized Electronic air cleaner terminal is de energized Furnace awaits next call from thermostat OPERATIONAL CHECKS The burner flames should be inspected with the burner comp...

Страница 46: ...MAINTENANCE WARNING DIAGNOSTIC CHART Refer to the Troubleshooting Chart in the back of this manual for assistance in determining the source of unit operational problems The dual 7 segment LED display...

Страница 47: ...INDUCED DRAFT AND CIRCULATOR BLOWERS The bearings in the induced draft blower and circulator blower motors are permanently lubricated by the manufacturer No further lubrication is required Check moto...

Страница 48: ...dd 5 Off Off Minus 5 On Off Add 10 Off On Minus 10 On On A Off Off B On Off C Off On D On On A Off Off B On Off C Off On D On On Disabled Off Enabled On Disabled Off Enabled On 25 Off Off 50 On Off 75...

Страница 49: ...ALTERNATES WITH F L 0 b 1 b 6 1 2 b 9 L O b 7 F C 2 b 5 b 3 b 4 d 0 0140F01169 REV A C 1 HIGH STAGE HEAT PUMP HEAT P 1 P 2 E F AUXILIARY SWITCH OPEN P 1 O n E 4 H I INTERNAL CONTROL FAULT NO POWER NO...

Страница 50: ...Call for Service icon illuminated ComfortNet thermostat scrolls Check Furnace message E0 Furnace lockout due to an excessive number of ignition retries 3 total LOCKOUT E0 Failure to establish fame Ca...

Страница 51: ...rs and ductwork for blockage Clean flters or remove obstruction Check circulator blower speed and performance Correct speed or replace blower motor if necessary Check burners for proper alignment Chec...

Страница 52: ...d improperly Blocked fue and or inlet air pipe blocked drain system or weak induced draft blower Incorrect pressure switch set point or malfunctioning switch contacts Loose or improperly connected wir...

Страница 53: ...ontrol module has lost communications with circulator blower motor MOTOR COMM b1 Loose wiring connection at circulator motor control leads Failed circulator blower motor Failed integrated control modu...

Страница 54: ...t scrolls Check Furnace message b7 MOTOR PARAMS b7 Furnace operates at reduced performance or Integrated control module LED display provides b9 error code b9 LOW ID AIRFLOW B9 Blocked filters Restrict...

Страница 55: ...AMPS LIMIT CONTROL AUXILIARY AUTO RESET PK WARNING DISCONNECT TRANSFORMER 40 VA PU GY N NO 3 BR 4 UNIT MUST BE PERMANENTLY GROUNDED AND CONFORM TO N E C AND LOCAL CODES COLOR CODES 1 E SWITCH PRESSUR...

Страница 56: ...e no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS 4 INSPECTION The state or local gas inspector of the side wall horizontally vented gas fueled equipment...

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