13
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Troubleshooting
Installer reference guide
182
C08AF + EHYKOMB33A
Daikin Altherma R Hybrid
4P471761-1E – 2020.10
Possible causes
Corrective action
No heat transfer as a result of lime scale
or fouling in the heat exchanger
domestic hot water side.
Descale or flush the exchanger
domestic hot water side.
Cold water temperature <10°C.
The water inlet temperature is too low.
The domestic hot water temperature
fluctuates between hot and cold.
▪
The flow is too low. To guarantee
comfort, a minimum water flow of 5 l/
min is recommended.
▪
Increase the domestic hot water
setpoint on the domestic hot water
homepage of the user interface.
13.3.19 Symptom: Hot water does NOT reach the temperature (tank installed)
Possible causes
Corrective action
The gas boiler has an error code.
Check the display of the gas boiler for
more information.
The indoor unit has an error code.
Check for possible errors on the indoor
unit.
The 3-way valve is not working
correctly.
▪
Check the installation of the 3-way
valve.
▪
In case of domestic hot water
operation, the flow should be
directed to the tank.
13.4 Solving problems based on error codes
If the unit runs into a problem, the user interface displays an error code. It is
important to understand the problem and to take measures before resetting an
error code. This should be done by a licensed installer or by your local dealer.
This chapter gives you an overview of all possible error codes and their descriptions
as they appear on the user interface.
For detailed troubleshooting of each error, see the service manual.
13.4.1 Error codes: Overview
Error codes of the indoor unit
Error code
Detailed error code Description
7H
01
Water flow problem.
7H
04
Water flow problem during domestic
hot water production.
Manual reset.
Check the domestic hot water circuit.