Daikin Altherma EPGA16DAV3, Руководство по установке для специалистов

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12 Troubleshooting
Installer reference guide
73
EPGA11~ EA9W
Daikin Altherma – Low temperature split
4P556075-1 – 2019.02
12.3 Solving problems based on
symptoms
12.3.1 Symptom: The unit is NOT heating or
cooling as expected
12.3.2 Symptom: Hot water does NOT reach the
desired temperature
Possible causes Corrective action
One of the tank temperature
sensors is broken. See the service manual of the
unit for the corresponding
corrective action.
12.3.3 Symptom: The compressor does NOT
start (space heating or domestic water
heating)
Possible causes Corrective action
The unit must start up out of its
operation range (the water
temperature is too low) If the water temperature is too
low, the unit uses the backup
heater to reach the minimum
water temperature first (15°C).
Check and make sure that:
▪ The power supply to the
backup heater is correctly
wired.
▪ The backup heater thermal
protector is NOT activated.
▪ The backup heater contactor is
NOT broken.
If the problem persists after you
have conducted all of the above
checks, contact your dealer.
The preferential kWh rate power
supply settings and electrical
connections do NOT match This should match with the
connections as explained in
"6.4 Preparing electrical
wiring" on page 21
and "7.6.8 To
connect the main power
supply" on page 33
.
The preferential kWh rate signal
was sent by the electricity
company Wait for the power to return (2
hours max.).
12.3.4 Symptom: The system is making gurgling
noises after commissioning
Possible cause Corrective action
There is air in the system. Purge air from the system.
(a)
Various malfunctions.
Check if or is displayed
on the home screen of the user
interface. See
"12.4.1 To display
the help text in case of a
malfunction" on page 75
for
more information about the
malfunction.
(a) We recommend to purge air with the unit's air purge
function (to be performed by the installer). If you purge air
from the heat emitters or collectors, mind the following:
WARNING
Air purging heat emitters or collectors. Before you
purge air from heat emitters or collectors, check if or
is displayed on the home screen of the user interface.
▪ If not, you can purge air immediately.
▪ If yes, make sure that the room where you want to
purge air is sufficiently ventilated. Reason: Refrigerant
might leak into the water circuit, and subsequently into
the room when you purge air from the heat emitters or
collectors.
12.3.5 Symptom: The pump is making noise
(cavitation)
Possible causes Corrective action
There is air in the system Purge air manually on both
zones (see
"To perform a manual
air purge" on page 67 ) or use the
automatic air purge function on
both zones (see
"To perform an
automatic air purge" on page 67 ).
The water pressure at the pump
inlet is too low Check and make sure that:
▪ The water pressure is >1 bar.
▪ The water pressure sensor is
not broken.
▪ The expansion vessel is NOT
broken.
▪ The valve (if equipped) of the
water circuit towards the
expansion vessel is open.
▪ The pre-pressure setting of the
expansion vessel is correct
(see
"6.3.4 Changing the pre-
pressure of the expansion
vessel" on page 21
).
12.3.6 Symptom: The pressure relief valve opens
Possible causes Corrective action
The expansion vessel is broken Replace the expansion vessel.
The valve (if equipped) of the
water circuit towards the
expansion vessel is closed. Open the valve.
The water volume in the
installation is too high Make sure that the water volume
in the installation is below the
maximum allowed value (see
"6.3.3 To check the water volume
and flow rate" on page 20
and
"6.3.4 Changing the pre-pressure
of the expansion vessel" on
page 21
).
The water circuit head is too high The water circuit head is the
difference in height between the
indoor unit and the highest point
of the water circuit. If the indoor
unit is located at the highest
point of the installation, the
installation height is considered
0 m. The maximum water circuit
head is 10 m.
Check the installation
requirements.