background image

7 Troubleshooting

Operation manual

15

EHBH/X04+08EA/EJ6V+9W + EHVH/X04+08S(U)18+23EA/EJ3V
+6V+9W
Daikin Altherma 3 R F+W
4P629084-2 – 2020.08

WARNING

The  appliance  shall  be  stored  in  a  room  without
continuously  operating  ignition  sources  (example:  open
flames, an operating gas appliance or an operating electric
heater).

WARNING

▪ Do NOT pierce or burn refrigerant cycle parts.

▪ Do NOT use cleaning materials or means to accelerate

the  defrosting  process  other  than  those  recommended
by the manufacturer.

▪ Be  aware  that  the  refrigerant  inside  the  system  is

odourless.

WARNING

The  refrigerant  inside  the  unit  is  mildly  flammable,  but
normally  does  NOT  leak.  If  the  refrigerant  leaks  in  the
room  and  comes  in  contact  with  fire  from  a  burner,  a
heater, or a cooker, this may result in fire, or the formation
of a harmful gas.

Turn  off  any  combustible  heating  devices,  ventilate  the
room,  and  contact  the  dealer  where  you  purchased  the
unit.

Do  NOT  use  the  unit  until  a  service  person  confirms  that
the  part  from  which  the  refrigerant  leaked  has  been
repaired.

6.2

To find the contact/helpdesk
number

1

Go to [8.3]: 

Information

 > 

Dealer information

.

7

Troubleshooting

Contact

For  the  symptoms  listed  below,  you  can  try  to  solve  the  problem
yourself. For any other problem, contact your installer. You can find
the contact/helpdesk number via the user interface.

1

Go to [8.3]: 

Information

 > 

Dealer information

.

7.1

To display the help text in case of
a malfunction

In  case  of  a  malfunction,  the  following  will  appear  on  the  home
screen depending on the severity:

: Error

: Malfunction

You  can  get  a  short  and  a  long  description  of  the  malfunction  as
follows:

1

Press the left dial to open the main menu and go to

Malfunctioning

.

Result: 

A short description of the error and the error

code is displayed on the screen.

2

Press   in the error screen.

Result: 

A long description of the error is displayed

on the screen.

7.2

Symptom: You are feeling too cold
(hot) in your living room

Possible cause

Corrective action

The desired room temperature is
too low (high).

Increase (decrease) the desired
room temperature. See 

"4.4.2 To

change the desired room
temperature" 

[

4

 8].

If the problem recurs daily, do
one of the following:

▪ Increase  (decrease)  the  room

temperature  preset  value.  See
the user reference guide.

▪ Adjust  the  room  temperature

schedule.  See 

"4.7  Schedule

screen: Example" 

[

4

 10].

The desired room temperature
cannot be reached.

Increase the desired leaving
water temperature in accordance
with the heat emitter type. See

"4.4.3 To change the desired
leaving water temperature" 

[

4

 8].

The weather-dependent curve is
set incorrectly.

Adjust the weather-dependent
curve. See the user reference
guide.

7.3

Symptom: The water at the tap is
too cold

Possible cause

Corrective action

You ran out of domestic hot
water because of unusual high
consumption.

If you immediately need domestic
hot water, activate the DHW tank

Powerful operation

. However,

this consumes extra energy. See

"4.5.4 Using DHW powerful
operation" 

[

4

 9].

If the problems recurs daily, do
one of the following:

▪ Increase 

the 

DHW 

tank

temperature  preset  value.  See
the user reference guide.

▪ Adjust 

the 

DHW 

tank

temperature 

schedule.

Example: 

Program 

to

additionally 

heat 

up 

the

DHW  tank  to  a  preset  value
(

Eco  setpoint

  =  lower  tank

temperature)  during  the  day.
See 

"4.7  Schedule  screen:

Example" 

[

4

 10].

The desired DHW tank
temperature is too low.

7.4

Symptom: Heat pump failure

When  the  heat  pump  fails  to  operate,  the  backup  heater  and/or
booster  heater  can  serve  as  an  emergency  heater  and  either
automatically or non-automatically take over the heat load.

▪ When  auto  emergency  is  set  to 

Automatic

  and  a  heat  pump

failure occurs:

▪ For EHVH/X: The backup heater will automatically take over the

heat load and domestic hot water production

▪ For EHBH/X: The backup heater will automatically take over the

heat  load,  and  the  booster  heater  in  the  optional  tank  will
automatically take over the domestic hot water production.

Содержание Altherma 3 R F+W

Страница 1: ...3 R F W EHBH04E 6V EHBH08E 6V EHBH08E 9W EHBX04E 6V EHBX08E 6V EHBX08E 9W EHVH04S U 18E 6V EHVH04S U 23E 6V EHVH08S U 18E 6V EHVH08S U 23E 6V EHVH08S18E 9W EHVH08S23E 9W EHVX04S18E 3V EHVX04S18E 6V EH...

Страница 2: ...he documentation carefully before operating the user interface to ensure the best possible performance Request the installer to inform you about the settings that he used to configure your system Chec...

Страница 3: ...battery contains a heavy metal above a certain concentration Possible chemical symbols are Pb lead 0 004 Waste batteries must be treated at a specialized treatment facility for reuse By ensuring waste...

Страница 4: ...a DHW tank is installed 3 1 Components in a typical system layout d a b c e f g B C A A Main zone Example Living room B Additional zone Example Bedroom C Technical room Example Garage a Outdoor unit...

Страница 5: ...lues c3 Screen with weather dependent curve c4 Screen with schedule 4 2 1 Home screen Press the button to go back to the home screen You see an overview of the unit configuration and the room and setp...

Страница 6: ...g cooling a Selected submenu Possible actions on this screen Go through the list Enter the submenu Enable disable breadcrumbs Submenu Description 0 or Malfunctioning Restriction Only displayed if a ma...

Страница 7: ...een Go through the list of settings Change the value Go to the next setting Confirm changes and proceed 4 3 Turning operation ON or OFF 4 3 1 Visual indication Certain functionalities of the unit can...

Страница 8: ...options Heating Only heating mode Cooling Only cooling mode Automatic The operation mode changes automatically between heating and cooling based on the outdoor temperature Restricted per month accord...

Страница 9: ...tank to produce hot water is at night because the space heating demand is lower Example t 60 C 00 00 07 00 50 C 15 C 40 C 14 00 21 00 1 2 3 4 5 Tt Tt DHW tank temperature t Time Initially the DHW tan...

Страница 10: ...evel Browse through the list of digits and change the selected digit Move the cursor from left to right Confirm the pin code and proceed Advanced user pin code The Advanced user pin code is 1234 Addit...

Страница 11: ...lid until the next programmed action In this example Monday is the first day you programmed Thus the last programmed action is valid up to the first action of next Monday To copy the schedule to the o...

Страница 12: ...elect Rename Delete Rename Select 3 optional To delete the current schedule name browse through the character list until is displayed then press to remove the previous character Repeat for each charac...

Страница 13: ...tivation Room setpoint 1 5 Setpoint range Heating minimum Heating maximum Cooling minimum Cooling maximum 7 2 Time date Hours Minutes Year Month Day Daylight savings time Format 7 3 Holiday Activation...

Страница 14: ...emperature until the next scheduled action Example When you have a party or when you are leaving for a couple of hours For longer periods You can use the holiday mode Tips about DHW tank temperature U...

Страница 15: ...is displayed on the screen 7 2 Symptom You are feeling too cold hot in your living room Possible cause Corrective action The desired room temperature is too low high Increase decrease the desired roo...

Страница 16: ...k if or is displayed on the home screen of the user interface See 7 1 To display the help text in case of a malfunction 415 for more information about the malfunction a We recommend to purge air with...

Страница 17: ......

Страница 18: ......

Страница 19: ......

Страница 20: ...4P629084 2 2020 08 Copyright 2020 Daikin 4P629084 2 0000000S Verantwortung f r Energie und Umwelt...

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