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7

Before You Call for Service

Problem — Solution Guide

Problem

May Be Caused By

What to Do (Solution)

Nothing Works: 
Control panel is not lit.
Fan does not work.
Lights do not work.

Main power switch is off.
Power to hood is off.

Check the main power swich inside the hood. 

Turn on power at junction or fuse box. Check 

for tripped breaker or blown fuse.

Power outage.

Call your electric company.

Hood not connected to electric 

power.

Have qualified electrician connect hood to 

electric power.

Light(s) does not work. (But 

control panel is lit and fan 

works.)

Loose light bulb.

Check to make sure that the light bulb is 

screwed in completely (see page 6).

Light bulb is burned out.

Replace light bulb (see page 6).

Fan does not draw enough heat 

and smoke properly.

Fan is set too low.

See 

Operating Instructions

 section.

Filters are clogged or dirty.
Open windows, drafts, HVAC inter-

ference.

Check filters. Make sure they are completely 

clean and not blocked by grease or foreign 

objects.
Check for drafts, airflow interference

Damper jammed shut or ductwork 

clogged.

Consult with a qualified installation profes-

sional.*

Fan shuts off by itself.

Hood’s Timed feature may have 

been set.

If the timer is set, the fan will turn off after 10 

minutes. See 

Timed Feature

 on page 4.

Fan does not work. (But control 

panel is lit and lights work.)

Electrical malfunction in FAN.

Call for service.

Fan comes on by itself.

Hood’s AUTO-ON feature may have 

started.

The fan comes on automatically when the 

temperature rises above 140°F (60°C). The 

AUTO-ON feature protects the control panel 

from damage due to overheating. The fan will 

automatically turn off when the temperature 

goes below 140°F (60°C), if the fan control 

is set to “off”. This safety feature cannot be 

turned off. See page 4 for more details.

* The duct work connected from the range hood chimney to outside the house or building required to vent heat and 

smoke is not manufactured, warranted or serviced by Dacor. The consumer is responsible for having a qualified installer 

install and maintain the duct work.

Warranty and Service

Before you request service:
1.  Review the 

Before You Call For Service

 section 

above. 

2.  Use the helpful tips found in our    

 

Problem — Solution Guide

3.  Become familiar with the warranty terms and con-

ditions of your product on the following page.

4.  If none of these tips or suggestions resolves your 

problem, call our Customer Service center at the 

number shown.

Getting Help

Dacor’s Customer Service center is available  

6:00 

a

.

m

.

 – 5:00 

p

.

m

.

 Pacific Time

For warranty repairs or questions and for   Dacor 

Distinctive Service (DDS) in the US and Canada 

Phone: (800) 793-0093, extension 2822

For non-warranty repairs or questions in the  

 

US and Canada 

Phone: (800) 793-0093, extension 2813

Contact us through our website at:

www.dacor.com/contact-us

Содержание RNHP3012

Страница 1: ...109173 Rev A Models RNHP30 RNHP36 and RNHP48 Ta b l e o f C o n t e n t s Important Safety Instructions 1 Parts of the Range Hood 3 Operating Instructions 4 Care and Cleaning 5 Before You Call for Service 7 Warranty and Service 7 Warranty Card Back Cover ...

Страница 2: ... 2008 Dacor all rights reserved ...

Страница 3: ...t the Dacor Customer Service Team about problems or situations that you do not under stand Safety Symbols and Labels DANGER Immediate hazards that WILL result in severe personal injury or death WARNING Hazards or unsafe practices that COULD result in severe personal injury or death CAUTION Hazards or unsafe practices that COULD result in minor personal injury or property damage DANGER To avoid the...

Страница 4: ...d causing a fire hazard Always run the fans whenever the cooktop is being used Do not leave children alone or unattended in the area where the cooktop and range hood are in use Never allow children to sit or stand on an appliance Do not let children play with a range cooktop or range hood Do not store items of interest to children above or around the cooktop range or range hood The minimum vertica...

Страница 5: ...vents grease and grime from getting into the fan s The number of filters depends on the model Parts of the Range Hood Hood Specifications Total Connected Load 120V 60 Hz 9 Amp Max 10 Amp Max surge Filters Baffle style ready to assemble stainless steel dishwasher safe Lights 120V 60 Hz 7 5W Dimmable LED Max 75W for halogen and other bulbs Size PAR16 E26 27 Base Model Hood Width Hood Height Hood Dep...

Страница 6: ... grease and debris to improve efficiency Select cookware of the proper size material and construction for the cooking task WARNING Never operate the range hood without the filters in place Also do not use the hood with grimy or grease laden filters Personal injury fire or damage to the range hood could result Using the Hood Features Control the fan s lights and timer by pressing the illuminated bl...

Страница 7: ...l D 3 Carefully remove the filter without scratching the grease channel Cleaning the Filters and Grease Channel 1 Wash the filters in hot soapy water or place them in a dishwasher 2 Unhinge the grease channel and clean with a hot soapy sponge You may need to carefully stand on a sturdy chair with assistance while you reach inside the hood lift up the grease channel with both hands and detach the p...

Страница 8: ...s damage if a short occurs 2 Gently push the suction cup tool A provided with your range hood onto the lens of the light bulb B Make sure the lens is grease free 3 Turn the tool handle left to loosen the bulb 4 Remove the tool and bulb 5 Insert the replacement bulb inside the housing and tighten If the bulb remains loose 6 Attach the suction cup to the lens of the replace ment bulb C Make sure the...

Страница 9: ... lit and lights work Electrical malfunction in FAN Call for service Fan comes on by itself Hood s AUTO ON feature may have started The fan comes on automatically when the temperature rises above 140 F 60 C The AUTO ON feature protects the control panel from damage due to overheating The fan will automatically turn off when the temperature goes below 140 F 60 C if the fan control is set to off This...

Страница 10: ... responsibility of the purchaser What Is Not Covered Slight color variations may be noticed because of differ ences in painted parts kitchen lighting product place ment and other factors this warranty does not apply to color variation Service calls to educate the user on proper use and care of the product Service fees for travel to islands and remote areas which include but are not limited to ferr...

Страница 11: ...RRANTY PROCESSING DEPT PO BOX 90070 CITY OF INDUSTRY CA 91715 9907 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL CITY OF INDUSTRY CA PERMIT NO 1600 POSTAGE WILL BE PAID BY ADDRESSEE ...

Страница 12: ...ne G Architect Designer C Appliance Dealer Showroom H Another Dacor Owner D Kitchen Dealer Showroom I Model Home E Home Show J Other 2 Where did you buy your Dacor appliances A Appliance Dealer D Builder B Kitchen Dealer E Other C Builder Supplier 3 For what purpose was the product purchased A Replacement only C New Home B Part of a Remodel D Other 4 What is your household income A Under 75 000 D ...

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