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63
Troubleshooting
Information codes
Code
Possible cause
Solution
C0
The top sensor is open.
Turn the cooktop off, and then restart.
If the issue continues, unplug the power
cord for 30 seconds or more, and then
reconnect. If the issue is not resolved,
contact a Dacor service center.
C1
The top sensor is short.
C2
The IGBT sensor is open.
F0
Communications between
the main and the sub PCBs
failed.
Restart the cooktop using the POWER
button. If the issue continues, disconnect
power for more than 30 seconds. Then,
restart the cooktop. If the issue is not
resolved, contact a Dacor service center.
F1
Communications with
EEPROM failed.
F2
Communications with the
touch-enabled IC failed.
A2
The fan motor
malfunctions.
It occurs when the DC motor can not
operate due to defects of the PCB, wiring
or blockage on the motor blade.
UP
The input voltage is too
high or low.
Check the power connection and make
sure to turn the cooktop on after
regulating the voltage (208 V to 240 V).
d0
The key is pressed for
more than 8 seconds.
Check if the key pad is wet or a key is
depressed. If the problem continues,
restart the appliance using the
POWER
button. If the problem still continues,
contact a local Dacor service center.
NZ9500K_MOD_DTI36M977BB_DG68-00899A-02_EN+MES+CFR.indb 63
2017-08-01 12:01:25