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English
Warranty and Service
Getting Help
Before you request service:
1.
Review the Troubleshooting section of this manual (pg.
2.
Familiarize yourself with the cooktop’s warranty terms and conditions.
3.
If none of the previous suggestions resolves your issue, call Dacor Customer
Assurance.
Phone:
(800) 793-0093 x2813 (USA, Canada)
Hours of Operation:
Mon – Fri,
5
:00 am
to
5:00 pm Pacific
Time
Website:
www.dacor.com/customer-care/contact-us
Warranty
What Is Covered
CERTIFICATE OF WARRANTIES: DACOR
APPLIANCES
WITHIN THE
50
STATES OF THE USA, THE DISTRICT OF COLUMBIA
,
AND CANADA*:
FULL
2
-YEAR WARRANTY
Th
is
warranty applies only to the Dacor Modernist appliance sold to the original
purchaser, from the date of the original retail purchase, or the closing date for new
construction, whichever period is longer. The warranty is valid on Modernist products
purchased new from a Dacor Authorized Dealer or other Dacor-authorized seller.
If, within
2
years of the original purchase date, your Dacor Modernist appliance
malfunctions due to material or manufacturing defect, Dacor will restore the appliance
to its proper function at no cost to you.
All cosmetic damage (e.g., scratches on stainless steel, paint/porcelain blemishes, etc.) to
the appliance or included accessories must be reported to Dacor within 60 days of the
original purchase date to qualify for warranty coverage.
*Warranty is null and void if non-ETL- or non-CUL-approved appliance is transported from the USA.
