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Customer Service
Before you request help or schedule service:
1. Try the Solutions offered in the Problem—Solution table in the “Troubleshooting” section.
2. Become familiar with the warranty terms and conditions of your product.
3. If none of these tips or suggestions resolves your problem, visit dacor.com or call our Customer Service center at
(833) 353-5483 (United States), (844) 509-4659 (Canada)
United States - Warranty
CERTIFICATE OF WARRANTY ON DACOR HOOD - UNITED STATES:
FULL TWO-YEAR WARRANTY
This warranty covers any defects in materials or workmanship in the Dacor-branded new appliance purchased from a
Dacor Authorized Dealer or other seller authorized by Dacor.
This full warranty runs for two years starting from the date of original retail purchase receipt or closing date for new
construction, whichever period is longer. Dacor will repair or replace your product.
LIMITED WARRANTY
After the Full Warranty period has ended, this product is warranted against defects in materials or workmanship
reported to us during the applicable warranty periods as follows:
Cosmetic Defects.
In addition, for 60 days from the date of purchase, your product is warranted to be free from
cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip,
dents, or other damage to the fi nish). Color variations are excluded, and display, fl oor-model, “as-is” or refurbished
products are specifi cally excluded.
COVERAGE LIMITATIONS
Service will be provided by a Dacor designated service company during regular business hours. Please note service
providers are independent entities and are not agents of Dacor.
The owner must provide proof-of-purchase or a closing statement for new construction upon request. All Dacor
products must be accessible for service.
Warranty will be null and void on product that has altered, defaced, or missing serial numbers and tags.
Warranty is null and void if non-CSA approved product is transported from the U.S.A.
Warranty and Service
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