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Technical Support

You can find  software updates and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States and
within Canada for the duration of the warranty period on this product.

U.S. and Canadian customers can contact D-Link Technical Support through our
website, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone:

(877) 453-5465
24 hours a day, seven days a week.

D-Link Technical Support over the Internet:

http://support.dlink.com
email:[email protected]

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone:

(800) 361-5265
Monday to Friday 8:30am to 9:00pm EST

D-Link Technical Support over the Internet:

http://support.dlink.ca
email:[email protected]

Содержание i2eye DVC-1000

Страница 1: ...ferent voltage rating will damage this product and void the warranty Using a power supply with a 1 Using the D Link i2EyeTM DVC 1000 VideoPhone requires a connection to the Internet over a Broadband connection e g a Cable modem or a DSL modem with a router 2 Attaching a telephone to the DVC 1000 is optional but highly recommended for optimal sound quality 3 If you are sharing the Internet connecti...

Страница 2: ...e DVC 1000 and to the Cable or DSL modem or Ethernet network device hub switch or router D Attaching a telephone is optional but recommended for optimal sound quality when videoconferencing Attach a standard telephone cable to the telephone and directly to the DVC 1000 Do NOT attach the telephone to a wall telephone outlet E Plug the supplied AC power cable into an AC outlet and then into the DVC ...

Страница 3: ...way When you have completed the steps in this Quick Installation Guide your connected VideoPhone should look similar to this Before using your D Link DVC 1000 VideoPhone you will want to understand the network requirements for this device If you are using a residential gateway or router and sharing the broadband connection with your DVC 1000 please read the section starting on Page 40 of the manua...

Страница 4: ... a keyboard that is displayed on the TV screen Mute Video MuteAudio Cancel ENTER key Number sign AdjustContrast Speakerphone Mode The asterisk sometimes called a star key is used to enter a period also called a dot When entering alphanumeric information the left arrow key performs a backspace deleting the character to the left of the on screen cursor When a numeric input is required e g a telephon...

Страница 5: ...creen highlight the OK key and press ENTER on the remote Also the CANCEL key on the remote removes the keyboard from the screen leaving what you typed on the screen You cannot use a telephone plugged into the i2eye VideoPhone to place regular phone calls as the phone would not be connected to a standard phone line Only VideoPhone calls over the Internet can be made with a telephone con nected to t...

Страница 6: ...ou You can use your regular phone number or make up a new one The Caller ID function displays this name at the other end of the connection Your number willl notbevisibletoanyoneelse Click Next Click Next Press the power switch on the back of the DVC 1000 and the Welcome Screen appears Note The Country code for the United States and Canada is 1 See Page 61 of the DVC 1000 manual for Country codes o...

Страница 7: ...igure a router to work with the DVC 1000 please see the section starting on Page 40 of the DVC 1000 manual Click Next DNSScreen Leave the Obtain an IP address automatically checkbox checked to obtain an IP address and other Internet settings automatically If you cannot automatically be assigned an IP Address through DHCP then uncheck the checkbox and manually enter the IP Ad dress Subnet mask and ...

Страница 8: ...8 TheSetupWizard continued NetworkSpeedScreen Select the type of broadband Internet connection you use Click Next YourSetupisComplete Click Yes SystemRestart ...

Страница 9: ...9 N O T E S ...

Страница 10: ...ical Support through our website or by phone Tech Support for customers within the United States D Link Technical Support over the Telephone 877 453 5465 24 hours a day seven days a week D Link Technical Support over the Internet http support dlink com email support dlink com Tech Support for customers within Canada D Link Technical Support over the Telephone 800 361 5265 Monday to Friday 8 30am t...

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