Limited Warranty
Hardware:
D-Link warrants its hardware products to be free from defects in workmanship and materials,
under normal use and service, for the following lengths of time from the date of purchase from
D-Link or its Authorized Reseller:
Product Type
Warranty Period
Managed Switch
Three Years*
Unmanaged Switch
Lifetime*
*Power supply and fans in these devices
One year
If a product does not operate as warranted during the applicable warranty period, D-Link shall,
at its option and expense, (1) repair the defective product or part, (2) deliver to Customer an
equivalent product or part to replace the defective item. All products that are replaced will
become the property of D-Link. Replacement products may be new or reconditioned. Any
replaced or repaired product or part has a ninety (90) day warranty or the remainder of the
initial warranty period, whichever is longer.
D-Link shall not be responsible for any software, firmware, information, or memory data of
Customer contained in, stored on, or integrated with any products returned to D-Link pursuant
to any warranty.
All products with lifetime warranty have a standard five-year warranty. To qualify for lifetime
warranty, the enclosed Product Registration Card must be completed and returned to D-Link
within ninety (90) days of purchase.
Warranty service may be obtained by contacting a D-Link office within the applicable warranty
period for a Return Material Authorization (RMA) number. If a Registration Card has not been
previously sent, proof of purchase, such as a copy of the dated purchase invoice, must be
provided. Once an RMA number is issued, the defective product must be shipped back to D-
Link prepaid, insured and wrapped in the original or similar shipping package to ensure that it
will not be damaged during shipment. When returning the defective product to D-Link for
service, the RMA number must be marked on the outside of the shipping package. Any product
returned without an RMA number shall be rejected and sent back to the Customer, and D-Link
reserves the right to have Customer bear the cost of sending back such products. A service
charge may or may not be levied to Customer by D-Link. To find out if a service charge is
levied or not, and the charged amount, read the RMA that is returned to Customer, or ask the
D-Link office when an RMA is requested.
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