Re f r i g e r a n t C h i l l e r M a n u a l
w w w.t h e a q u a r i u m s o l u t i o n .c o m
10
GUIDE TO SIMPLE PROBLEM SOLVING
Before calling customer service, please check the following chart for possible causes to the problems you are
experiencing.
WARRANTY
1. This product is warranted by us against defects due to faulty workmanship or materials.
2. If the product has been damaged under normal use it will be entitled to be repaired for free. Repairs under
warranty are provided only upon production of proof of purchase if the date of the claim is within the
guarantee period.
3. The warranty is not valid if the defect is due to accidental damage, misuse or neglect and in case of
alterations or repair carried out by unauthorized personnel.
SYMPTOM
CAUSE
SOLUTION
The chiller does not run and the display is
dead.
Power not turned on
Loose plug
The fuse has blown
Turn on the power
Be sure the power cord is fully plugged in
Change for a new fuse
The chiller switches on and off
Connected to wrong voltage
and/or frequency
Connect to correct power source,
according to the name plate
Refrigeration capacity reduces or even no
refrigeration
The chiller protection device is
operating as normal
The setting temperature is
higher than the aquarium water
temperature
The air inlet and outlet are
clogged with dirt
Loss of refrigerant medium
Too much water flow
Wait for 3 minutes and the chiller will turn
on again automatically
Change the refrigeration temperature
Clean the dust from the air inlet and outlet
with a brush or a vacuum cleaner
Refill the chiller with the correct
refrigerant. Carried out by a qualified
engineer.
Reduce water circulation
Runs noisy or with vibration
The base is not flat
Mount on a level surface