TROUBLESHOOTING GUIDE
TG32
WB5, TROUBLESHOOTING GUIDE
010518NC
WARNING:
Electric Shock Hazard -
UIFGPMMPXJOHQSPDFEVSFTBSFUPCFQFSGPSNFEPOMZCZBRVBMJmFETFSWJDFUFDIOJDJBO
%JTDPOOFDUQPXFSXIFOSFQMBDJOHDPNQPOFOUT-PDLPVUBOEUBHUIFDJSDVJUCSFBLFS/FJUIFS8JMCVS$VSUJT
$P*ODOPSUIFTFMMFSDBOCFIFMESFTQPOTJCMFGPSUIFJOUFSQSFUBUJPOPGUIJTJOGPSNBUJPOPSBOZMJBCJMJUZJO
DPOOFDUJPOXJUIJUTVTF
Scald and Burn Hazard -
LFFQCPEZQBSUTDMFBSPGIPUTVSGBDFTEVSJOHUSPVCMFTIPPUJOH
Troubleshooting Guidelines
• If an error message appears on the display, consult the
ERROR CODES
TFDUJPOCFGPSFUSPVCMFTIPPUJOH
•
"VOJUUIBUJTOPUMFWFMNBZOPUGVODUJPOQSPQFSMZ.BLFTVSFUIBUUIFVOJUJTQSPQFSMZMFWFMFECFGPSFQSPDFFEJOH
•
5IJTUSPVCMFTIPPUJOHHVJEFJEFOUJmFTTPNFCVUOPUBMMQPTTJCMFDBVTFTGPSDPNNPOQSPCMFNTUIBUDBOPDDVS
• Use this troubleshooting guide along with the appropriate
ELECTRICAL SCHEMATIC.
Valve Test Procedure
6TFBEJHJUBMNVMUJNFUFSUPNFBTVSFUIFSFTJTUBODFPGWBMWFDPJMT
.FBTVSFUIFSFTJTUBODFBDSPTTUIFWBMWFDPJMUFSNJOBMTXJUIUIFXJSJOHIBSOFTTEJTDPOOFDUFE3FWFSTFUIFNFUFS
MFBETPOUIFUFSNJOBMTBOENFBTVSFUIFSFTJTUBODFJOUIFPQQPTJUFEJSFDUJPO"SFTJTUBODFPGMFTTUIBOPINT
in either direction
JOEJDBUFTBTIPSUFEDPJM5IFWBMWFNVTUCFSFQMBDFE
If a shorted coil is not detected, test for an open coil:
1
3FDPOOFDUUIFWBMWFUFSNJOBMTUPUIFXJSJOHIBSOFTT
2
1PXFSVQUIFVOJUXJUIUIFBQQSPQSJBUFDPWFSSFNPWFEUPBMMPXBDDFTTUPUIFWBMWF
3
1MBDFBMBSHFDVQVOEFSUIFXBUFSGBVDFU%SBJOPGGXBUFSXIJMFNPOJUPSJOHUIFWPMUBHFBUUIFJOMFUWBMWFDPJM
UFSNJOBMT8IFOWPMUBHFJTQSFTFOUPOUIFUFSNJOBMTZPVTIPVMEIFBSUIFWBMWFDMJDLPQFODMPTFEBUUIF
NPNFOUQPXFSJTBQQMJFEPSSFNPWFEGSPNUIFUFSNJOBMT5IFWBMWFTIPVMEPQFOBOZUJNFUIFXBUFSUBOLJTOPU
GVMM*GUIFWBMWFEPFTOPUPQFOSFQMBDFJU*GWPMUBHFJTOPUEFUFDUFEmSTUDIFDLUIFXJSJOH*GUIFXJSJOHJT0,
SFQMBDFUIF6$.
No Power - Display Not Lit
1
.BLFTVSFUIBUUIFDJSDVJUCSFBLFSUPUIFDJSDVJUTVQQMZJOHQPXFSUPUIFVOJUJTOPUUSJQQFEBOEJTUVSOFEPO
2
0OVOJUTXJUIBQPXFSQMVHNBLFTVSFJUJTDPOOFDUFEUPUIFQPXFSSFDFQUBDMF
3
.BLFTVSFUIBUUIFNBJOQPXFSUPHHMFTXJUDIPOUIFCBDLQBOFMJTUVSOFE0/
4
7FSJGZUIBUBMMXJSFTGSPNUIFQPXFSDPSEBSFQSPQFSMZDPOOFDUFEJOTJEFUIFVOJU$IFDLUPNBLFTVSFUIFXJSFT
BSFOPUCVSOFEPWFSIFBUFE-PPTFDPOOFDUJPOTDSFBUFIFBU$IFDLDIBTTJTHSPVOE
5
$IFDLUPNBLFTVSFQPXFSBOEHSPVOEBSFCFJOHTVQQMJFEUPUIFDPOUSPMNPEVMF 6$.*GUIFSFJTQPXFSJOUP
UIF6$.CVUUIFEJTQMBZJTCMBOLUIF6$.JTQSPCBCMZCBE
6
*GUIFSFJTOPQPXFSJOUPUIF6$.USBDFUIFDJSDVJUCBDL VTJOHUIF
ELECTRICAL SCHEMATIC
UPUIFQPXFS
DPSEUPmOEPVUXIFSFQPXFSJTMPTU*GUIFSFJTQPXFSJOUPUIFUIFSNPTUBUSFTFUTXJUDICVUOPUPVUTFFTUFQ
*GUIFSFJTQPXFSJOUPUIFUIFSNPTUBUSFTFUTXJUDICVUOPUPVUDIFDLUPNBLFTVSFUIBUUIFXBUFSUBOLJTOPU
FNQUZ*GUIFUBOLJTFNQUZUIFSFTFUTXJUDIIBTQSPCBCMZPQFOFEVQEVFUPBMPXXBUFSMFWFMHPUP
Water
Tank Does Not Fill
*GUIFSFJTXBUFSJOUIFUBOLCVUOPQPXFSPVUQVTIJOPOUIFSFTFUTXJUDICVUUPOUPTFF
JGJUSFTUPSFTQPXFS*GQPXFSJTSFTUPSFEDIFDLUPNBLFTVSFUIBUUIFTXJUDIJTOPUPQFOJOHVQBUUIFXSPOH
UFNQFSBUVSF UIFTXJUDITIPVMEOPUPQFOVQBUOPSNBMPQFSBUJOHXBUFSUFNQFSBUVSFT*GUIFSFJTTUJMMOPQPXFS
UISPVHIUIFTXJUDIBGUFSQVTIJOHUIFCVUUPOSFQMBDFUIFUIFSNPTUBUSFTFUTXJUDI
IMPORTANT:
*GJUJTOFDFTTBSZUPSFQMBDFUIF(VOJWFSTBMDPOUSPMNPEVMF 6$.
always
DIFDLUIFJOMFU
WBMWF GPS B TIPSU BOE SFQMBDF UIF WBMWF BT OFDFTTBSZ CFGPSF SFQMBDJOH UIF NPEVMF 4FF UIF
Valve Test
Procedure
CFMPXUPUFTUGPSEFGFDUJWFWBMWFT
