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14
Heating
Water and
Making Tea
Why are there two
Max Fill lines?
The max fill for steeping tea is 1 L. If you are not using the
steeping assembly the max fill is 1.7 L.
Why is my kettle
taking longer than
usual to heat?
Several variables can affect heat-up time, including room
temperature, how much water is in the kettle and the
temperature of the water.
My tea is coming out
too strong (or too
weak). What should
I do?
The strength of your steeped tea is affected by the ratio of
water to leaves, as well as the length of time the leaves are
steeped. The more leaves, the stronger the results. The
more steeping time, the stronger the result.
Our recommendations can be found on page 5 but
as teas and tastes vary, adjust accordingly.
The tea basket is
locked in place
and will not move
To restore the tea basket’s default statues, simultaneously
press and hold left
“ ” and right “ ”
button for
3 seconds.
The tea basket does
not automatically
rise after steeping
is completed
The tea basket may be over filled, try removing some
of the tea leaves in the basket.
Cleaning
Can I put my unit in
the dishwasher?
Do not immerse or put the base of unit or kettle in the
dishwasher. Clean the base with a clean damp cloth.
Rinse the kettle or wash with warm soapy water.
The steeping assembly and lid are top-rack
dishwasher safe.