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Crystal Vision

Troubleshooting

10 Troubleshooting

10.1 Reading LED status and active display

messages

There are five two-colour LEDs on a front panel, with green indicating a normal condition and
red an abnormal condition.

The Indigo 1 LEDs

The following LED status indications and/or Indigo 1AE messages may be seen:

LED

Colour

Indigo 1AE message

Notes

Front Fan

Unlit

Green

Red

None

Front fan speed low

Quiet mode/Door open

Normal operation

Change the panel fan

PSU Fan

Green

Red

None

PSU fan speed low

Normal operation

Change PSU fan

PSU

Green

Red

None

PSU fault

Normal operation

Change PSU(s)

None

Front open

Close panel

Temp

Green

Red

None

FRAME TOO HOT

Normal operation

Ambient temperature too
high/fan fault

Comms

Unlit

Flash amber

None

RS422 comms indicator
(Unsupported now)

Indigo 1 User Manual R1.14

27 February 2020

Содержание Indigo 1 Series

Страница 1: ...cludes Indigo 1AE 1AE DP 1SE and 1SE DP Crystal Vision Ltd Lion Technology Park Station Road East Whittlesford Cambridge CB22 4WL England Tel 44 0 1223 497049 Fax 44 0 1223 497059 sales crystalvision tv www crystalvision tv ...

Страница 2: ...EDs 14 Piano Switch 15 Slide switches 15 3 Installing modules 17 3 1 Installing modules 17 Module positions 17 Inserting modules 18 Removing modules 18 3 2 Rear connectors 18 Fitting rear connectors 19 3 3 Indigo power supplies 20 Indigo 1 DP power supply module 21 Left Right conversion 21 Monitoring power supply status 21 3 4 Select the cooling mode 22 4 Control 23 4 1 Setting up and connecting 2...

Страница 3: ...rols 45 Rename the template file 48 Edit the template file 48 Check the edited file against the xml schema 52 Transfer the file to the frame 53 7 Frame memory 58 7 1 File Structure 58 7 2 Cards 59 7 3 Frame 60 8 Operating the Active Panel 61 8 1 Using the front control panel 61 Selecting a module 61 Control Panel keys overview 62 Updating the display 63 Slot numbers 63 Node numbers 63 9 Maintenanc...

Страница 4: ... panel slide switch table re ordered 21 07 09 Revision 8 Appendix 4 3 SNMP quick start guide added Removed Indigo 1A Indigo 1S obsolete Removed PSU 150i PSU 75i PS 55i obsolete 03 06 10 Revision 9 FCC Part 15 warning added to page 5 11 02 11 Revision 10 Added dual fan information 17 03 11 Revision 11 Added Indigo frame software v4 6 info Old frame software info moved to appendix 16 10 13 Revision ...

Страница 5: ... supplies A hinged front panel allows easy access to removable fan assemblies the installed modules and the power supply or supplies in the case of the Indigo 1 DP frame The Indigo 1AE Crystal Vision frame The Indigo 1SE Crystal Vision frame The 1AE versions have an active control panel built into them that remains forward facing allowing panel operation even when the front panel is open The Indig...

Страница 6: ...ely with an ambient temperature of 40 C Warning Although it is possible to operate the frame with the front panel open the frame may not meet electromagnetic compatibility EMC requirements in this condition The Indigo PSU has a built in processor which communicates with the front panel display processor referred to as a PIC and monitors power rail voltage levels 5 75V and 6 0 V and the PSU fan spe...

Страница 7: ...x 650C Comms Unlit Flash amber Press Device for serial comms status Users are able to remotely monitor frame temperature and fan speed via Ethernet Note Serial RS422 control from Statesman or third party applications is no longer supported All connections should be made via Ethernet Crystal Vision AE and SE frames running v4 6 software or later support Statesman ASCII and HTTP JSON control protoco...

Страница 8: ...t should be returned to the manufacturer or dealer On no account should the unit be powered whilst any covers are removed Ventilation The unit must have adequate ventilation Installation should be in standard 19 racks with cool air circulation available at the front The left and right ventilation grilles must not be obstructed EMC To comply with EMC regulations the following guidelines should be o...

Страница 9: ...ion of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense 2 2 Rack mounting and ventilation The unit must have adequate ventilation Install in standard 19 racks with cool air circulation at the front and with both side ventilation grilles unobstructed Indigo 1AE airflow Install the Indi...

Страница 10: ... fuse on PSU modules Remote 1 GPI and DC out Refer to pinout tables Remote 2 GPI serial upper PSU alarm relay and DC out Refer to pinout tables RS422 in bus RS422 control using CAT5 cabling Refer to pinout tables Ethernet Ethernet control using CAT5 cabling Refer to pinout tables All frame connectors are grouped together behind the PSUs at the rear of the frame Indigo 1SE 1AE rear connectors Indig...

Страница 11: ... the Troubleshooting guide for more information Indigo 1SE DP 1AE DP Indigo 1SE DP 1AE DP rear connectors The Indigo 1SE DP and Indigo 1AE DP frames are powered by connecting two power cords to the flying IEC sockets Ensure they have a minimum current rating of 6A and are fitted with an IEC 320 female connector which includes a protective ground connection and meets relevant local safety standards...

Страница 12: ...functions assigned RMT 1 and RMT 2 connections 26 way high density D Type socket and plug Pin number RMT Remote 1 function RMT Remote 2 function 1 5 3V 10 dc out Slot 3 GPI e 2 Frame GND Slot 3 GPI f 3 Slot 5 GPI a Slot 4 GPI e 4 Slot 4 GPI a Slot 4 GPI f 5 Slot 3 GPI a Relay close on fault on PSU 6 Slot 3 GPI b Frame GND 7 Slot 2 GPI a RX RS422 link bus i p 8 Slot 1 GPI a TX RS422 Statesman o p 9...

Страница 13: ...e 5 3V dc outputs is limited to approximately 1 5 Amps To maintain EMC compliance only good quality screened cable assemblies should be used Power supply relay connections The power supply module has a relay to indicate if the frame is in an alarm state caused by a power supply problem a fan stopping or an overheating frame Pinout is as follows Description pin number relay common Remote 2 pin 14 o...

Страница 14: ...ink Bus o p 5 TX RS422 Link Bus o p 6 TX RS422 Statesman o p 7 RX RS422 Link Bus i p 8 RX RS422 Link Bus i p Note These signals are also available on the RMT 2 connector RJ45 Ethernet connector Pin number Function 1 TD 2 TD 3 RD 4 and 5 Not used 75 ohm resistor to GND in frame 6 RD 7 and 8 Not used 75 ohm resistor to GND in frame Indigo 1 User Manual R1 14 13 27 February 2020 ...

Страница 15: ...LED will be illuminated whenever the frame is connected to a network Should this LED not be lit check the cable connection between the frame and network outlet The data LED flashing will indicate that communications between the frame and the network exists Description Data Flashing This LED will flash to indicate activity Link Normally lit This LED will be lit whenever the frame is connected to an...

Страница 16: ...um at high frame temperature This mode is ideal for equipment bays where noise is not a concern Both down Reserved for future use Operates as normal mode with current software Slide switches Switch Function Notes 1 Debug Normally right no user function 2 Default IP address Normally right Left sets IP address to default 10 0 0 201 This default address is necessary to be able to change the IP addres...

Страница 17: ...llation Warning Although it is possible to operate the frame with the front panel open the frame may not meet electromagnetic compatibility EMC requirements in this condition Indigo 1 User Manual R1 14 16 27 February 2020 ...

Страница 18: ... compatibility EMC requirements in this condition 3 1 Installing modules Module positions Module positions are numbered one to six as shown below The Indigo 1 frame showing slot numbers Before fitting or removing signal modules one or more retaining brackets may need to be removed Retaining brackets prevent the modules from being inadvertently disconnected or from coming out during transit They ma...

Страница 19: ...s removed All Crystal Vision cards can be inserted and removed whilst the frame is powered without damage 3 2 Rear connectors The frame will be supplied with an appropriate selection of rear connectors for any cards installed in it at the time of order Unused slots will be fitted with blanking plates Details of signal types and pinouts are given in the documentation supplied with each Crystal Visi...

Страница 20: ...slots Refit EMC covers and replace the fixing screws The Indigo 1SE frame rear view with EMC covers fitted and RM01 connectors fitted to slots 1 and 2 The Indigo 1SE frame showing the use of EMC covers and the use of single and double rear connectors Warning To maintain product safety and EMC compliance the rear of the frame should be filled with Crystal Vision rear connectors and or EMC covers an...

Страница 21: ... a general rule only the PSU 75i was fitted in the 1U frames although the PSU 150i may also have been used On its introduction the PSU 160i has superseded both the PSU 75i and PSU 150i A dual power supply module is fitted to the Indigo 1 DP frame series only PSU 160i top view Dual PSU module Note The Indigo PSUs are not compatible with similar PSUs used on FR2AV and FR1AV Frames Indigo 1 User Manu...

Страница 22: ...tion will not fit into the left hand and vice versa Reconfiguring a PS 80i to its opposite handing requires the power supply module to be repositioned on its carrier board The removal of two fixing screws will allow this repositioning of the module Underside of PS 80i showing alternate fixing positions Monitoring power supply status A signal from the power supply is routed through the frame wiring...

Страница 23: ...imum speed If the frame temperature goes above 45 C it reverts to normal cooling and goes back to quiet mode when frame temperature falls below 42 C 1 up 2 down Max cooling mode In Maximum cooling mode both fans never run below near maximum speed Fan speed increases to maximum at high frame temperature This mode is ideal for equipment bays where noise is not a concern Both down Reserved for future...

Страница 24: ...P Configuration and Software Upgrade menus should restricted access be required to these settings Please contact support crystalvision tv for further information including the necessary frame login credentials Ethernet control is provided by all four 1U frame variants This allows PC control of a large number of Indigo 1AE SE series frames over a local area network by VisionWeb Statesman Lite or by...

Страница 25: ...network device has the same address The frame s IP address can be changed at any time by Selecting the Configuration Network menu from the active front panel Indigo 1AE only see section Configuration Network Accessing the frame s internal VisionWeb web pages with an Internet browser using the frame s current IP address see section VisionWeb Putting the frame into Recovery Mode with the front panel...

Страница 26: ...rth noting here that Windows does allow LAN controllers to operate with several IP addresses and sub masks simultaneously which can be useful if a number of frames need to be set up Once a frame is programmed with its final IP address it may be that the PC will no longer be able to control the frame without changing its LAN controller s IP address In this case setting an additional IP address coul...

Страница 27: ...ily set the frame to its default IP address 10 0 0 201 by moving configuration switch S2 on the upper PCB to the left The front panel CPU must now be reset in order for changes in the switch settings to be implemented This can be achieved by briefly interrupting the power to the frame or removing the ribbon cable connection to the front panel Care must be taken not to bend any pins in the cable co...

Страница 28: ...empt to do this without specific instruction from Crystal Vision or its representatives If however configuration switch S2 on the upper PCB has been put into the left position with a view to changing the IP address then the user can just select the Network Setup page Enter the desired IP and netmask addresses Enter the gateway address if necessary else leave at 0 0 0 0 Press Set to enter the value...

Страница 29: ...nd the firmware version and serial number This page will give status information about the frame its power supplies and means to access each card s controls Recommended web browsers include IE10 Google Chrome and Mozilla Firefox VisionWeb Home page Click on any of the slots to access the card s home page which will give the user a full range of controls and status monitoring For example the Safire...

Страница 30: ...ng these slots gives information about the power supply temperature Note that although VisionWeb refers to upper and lower PSUs for non DP versions the only PSU is the upper PSU and for DP versions the left most PSU is referred to as upper and the right most as lower Indigo 1 User Manual R1 14 29 27 February 2020 ...

Страница 31: ...me page The Options page gives access to other pages that enable adjustment and give information of Network Hardware SNMP settings and diagnostic information VisionWeb options page About From the Options page clicking on the About link will open a web page that shows amongst other things the frame s software version number and build Indigo 1 User Manual R1 14 30 27 February 2020 ...

Страница 32: ...rol protocols Contact Crystal Vision customer support for protocol details Hardware ID This page gives useful information about the frame Crystal Vision may ask you for these details if there is a problem VisionWeb Hardware ID page MAC address is the unique MAC address of the frame s network card CV_ProductName is the frame s product name SNMP indicates that the frame supports optional SNMP contro...

Страница 33: ...frame If the Card ID must match box is checked then the restore process will only happen if the card currently in the slot is of an identical type to the card used to create the backup If the box is NOT checked the restore process will be applied to the card in the slot regardless of type This will only be valid if the backup and restore process are for cards of a similar generic group that may ha...

Страница 34: ...e The window opened will display all the cards currently fitted in the frame Similar to the Auto restore page the check box Card Id must match should be checked to ensure that a slot s settings are only restored if the backup memory was derived from an identical card type The box can be left unchecked if the backup file and the card in the slot are versions of the same type of card As before check...

Страница 35: ... as the original card The Refresh button will update the settings file list The FTP Import Export button opens a window to the import folder showing a list of the backup files that have so far been manually copied there Finally click on Restore to overwrite the card s current settings and or presets from the selected backup file Configuration Labels This page frame software v5 1 or later enables t...

Страница 36: ...iguration Network page In the example above the IP address will be changed to 10 0 0 205 from its default value The Primary Netmask address can also be changed on this page if required The Gateway IP address should be set to 0 0 0 0 in the Gateway IP address box unless a router is in circuit in which case the correct gateway address should be entered Click on Reboot to implement the changes and th...

Страница 37: ...ostics link opens a page which will help Crystal Vision diagnose any faults encountered with your system Crystal Vision may ask you to supply this information by copying and pasting part or all of the data VisionWeb Diagnostics page Indigo 1 User Manual R1 14 36 27 February 2020 ...

Страница 38: ...ent to control its operation and the management information provided The user configurable SNMP configuration window easily allows the user to Edit the list of configuration files Program the IP and port address of the destination SNMP Manager Enable or disable individual trap events individually by OID Select SNMP v1 or v2 operation An optional SNMP licence must be purchased to enable control and...

Страница 39: ...ored there is an object identifier or OID which can be distinguished from any other OID within the MIB tree by a unique number sequence coded within the MIB As an example from the FrameMon MIB see tree below the front panel status variable isTempOK is accessed by the OID 1 3 6 1 4 28681 1 2 1 150 1 4 The OID will then be accompanied by a value to indicate its status in this case 1 NO 2 YES Any sta...

Страница 40: ...nt panel closed INTEGER 1 NO 2 TRUE detectedFrameType Type of Indigo frame INTEGER 0 Indigo1SE 1 IndigoDTSE 2 Indigo4SE 3 Indigo2SE 4 Indigo1AE 5 IndigoDTAE 7 Indigo2AE temperature Frame temperature INTEGER 0 127 0 1 2 127 configNumPsus No of PSUs fitted INTEGER Number of PSUs e g 1 2 etc UpperPsuState Condition of upper PSU INTEGER 0 OK 1 Alarm 2 Not present 3 Configuration error LowerPsuState Co...

Страница 41: ...for example removing an input may typically trigger eight traps It will then be down to the SNMP manager to sort these into a hierarchical order or mask as necessary Example of a trap received by the SNMP manager Filters Any status or control value change can potentially send a trap but these can be filtered by information in the configuration file The following extract from the MIB tree shows two...

Страница 42: ...ames and slots The default state is no active passwords When setting up a user you will be able to limit the slots that have full read write access If no access list is specified all slots will be read write To add a new user Pick the user name and password say Crystal and Vision Generate the encrypted password information as an MD5 text string This can be obtained from http onlinemd5 com or simil...

Страница 43: ... 6 13 only enabled the new line will be Crystal 99A0628D9F7179C032E0CF59EFBC0FAD rw 1 6 13 Note Any user who has restricted access to slots with the rw option will not have access to the frame Options page via the cog Note The symbol indicates that the rest of the line is comment Editing the passwd html page in Notepad Exit and save changes Copy the file back to the frame replacing the original ve...

Страница 44: ...m we use HTTP Basic Access Authentication is a standard system that works with web browsers The browser generally stores the password information while the session is open although it may time out after a long period of inactivity That is a browser characteristic not controlled by the frame and if users want to prevent unauthorised access they should close the browser window not just the tab when ...

Страница 45: ...he Registered Area of the Crystal Vision website http www crystalvision tv support registeredarea registeredarea html or from customer support 4 The virtual card template file 6 3 Summary of what you have to do 1 Decide what controls you want on your virtual card and how you want them grouped 2 Get the XML files for the source cards from the website 3 Pick a virtual slot number for the virtual car...

Страница 46: ...432 logo generator followed by a section of the XML file specific to that control After that is a screen grab of the Genlock Source control of a SYNNER 310 synchroniser with its associated XML file detail In the following example we will create a simple virtual card that contains a single control only from these two cards Indigo 1 User Manual R1 14 45 27 February 2020 ...

Страница 47: ...Crystal Vision Virtual Cards Multilogo Playmode control XML detail Indigo 1 User Manual R1 14 46 27 February 2020 ...

Страница 48: ...Crystal Vision Virtual Cards SYNNER 310 Genlock Source control XML detail Indigo 1 User Manual R1 14 47 27 February 2020 ...

Страница 49: ... file is copied into a frame Edit the template file Each Crystal Vision card type is given a reference ID number The range 900 999 is reserved for virtual cards The card ID should be unique within any frame id 900 id The card also needs a name which must Be unique within the frame Contain only letters and numbers no spaces Start with a capital letter User900 to User999 depending on the card type I...

Страница 50: ...resent A controlgroup entry cannot be empty it must contain one or more controls or additional controlgroup entries The next step is to fill the controlgroup entries with the desired controls The process involves copying the relevant control definition from the XML file for the source card the real card with the real control This definition is pasted into the appropriate control group in the virtu...

Страница 51: ...olid snmpcontrol id 75 id snmptableid 2 snmptableid snmptrap snmptraponupdate snmptrap snmpcontrol interface interface controlid 10 controlid number changed to match new id redirect slotid 4 slotid the slot number of the source card 1 12 in a 2U frame destid 170 destid the control ID of the copied control as it appears on the source card redirect interface The slotid is the slot number that the so...

Страница 52: ...te XML file as follows The original control id has been replaced with 10 and re directed to slot 4 control 170 Otherwise the XML code for the MultiLogo Play Mode control is the same The control has been included as the only control in the group MultiLogo Indigo 1 User Manual R1 14 51 27 February 2020 ...

Страница 53: ... many controls as required nesting the controls to be within the correct groups Check the edited file against the xml schema If you are using a dedicated XML editor it should be able to check the xml file for validity against the Crystal vision schema file CrystalVision xsd The preferred Oxygen xml editor does this automatically The schema file is included with the XML files download from the Regi...

Страница 54: ...creen grab showing new virtual card TestCard in slot 18 2 02 in addition to the existing MultiLogo and SYNNER 310 cards in slots 4 and 6 Clicking on 2 02 TestCard will open up the new virtual card For the simple example above the new controls were each added to the two second level controlgroup entries for MultiLogo and Synner 310 which were both included in the first level controlgroup Control Th...

Страница 55: ... name controlgroup name MultiLogo name control id 10 id label Play Mode label control controlgroup controlgroup name Synner310 name control id 11 id label Genlock Source label control controlgroup controlgroup More controls could have been included in either controlgroup entries for MultiLogo or Synner310 Indigo 1 User Manual R1 14 54 27 February 2020 ...

Страница 56: ...nal first level controlgroup entry like this controlgroup control controlgroup name MultiLogo name control id 10 id label Play Mode label control controlgroup controlgroup name Synner310 name control id 11 id label Genlock Source label control controlgroup It will produce the following with two tabs Indigo 1 User Manual R1 14 55 27 February 2020 ...

Страница 57: ...tion na me control id 10 id label Play Mode label control controlgroup controlgroup controlgroup name Synner310 na me controlgroup name Reference nam e control id 11 id label Genlock Source label control controlgroup controlgroup controlgroup It will produce the following with a single tab Control but with two groups that open when selected to reveal the included controls Indigo 1 User Manual R1 1...

Страница 58: ...Crystal Vision Virtual Cards Indigo 1 User Manual R1 14 57 27 February 2020 ...

Страница 59: ...p followed by the frame s IP address i e ftp 10 0 0 205 Files can be copied to and from a PC folder via FTP Typical FTP file structure as viewed by Internet Explorer Folder or file Function backup Contains each slot s automatic backup files bin No user content definition No user content etc Contains files for password protection gato No user content Import Contains settings files for manual restor...

Страница 60: ...P connection from a PC it is possible to copy these files rename them if necessary to make them more relevant and use them for the manual restore operation Settings files for manual restoration are stored in the folder import Typical contents of import folder showing renamed settings files for two slots Currently files cannot be dragged and dropped from the backup folder to the import folder but m...

Страница 61: ...led settings Indigoframe 1004 xml The filename may change according to the firmware fitted but will be of that form It is worthwhile copying this file onto a PC in case the Frame Control Processor is replaced then the file can copied back to restore previous settings When copying any settings via FTP the frame will require a reboot in order for the new settings to take effect Indigo 1 User Manual ...

Страница 62: ...s will illuminate briefly Once the panel has completed its power up and configuration sequence the panel will enter its status mode and display the current software version and frame IP address Status menu showing current software version and IP address Selecting a module To continue with control panel operation or configuration press the DEVICE key once The control panel will display the name of ...

Страница 63: ...riate module s user manual for a full description of its menu structure Control Panel keys overview The functions assigned to the control panel keys are DEVICE enters device menu to select a card or show available cards ASTERISK selects network configuration menu F1 to F4 soft keys used by some modules HOME returns to top of module s menu structure ENTER accept current selection Up arrow used to m...

Страница 64: ...dule Home menu Indigo PIC 1 00 Press ENTER for frame s n and temp PSU 1 14 Press ENTER for PSU s n and type The Indigo PIC 1 00 modules will display the air temperature in degrees Celsius inside the frame above slot 3 where the temperature sensor is located Node numbers Whilst most Crystal Vision cards have their unique card location address assigned automatically older cards and frames use a node...

Страница 65: ... power To gain access to the Indigo PSUs proceed as follows If possible power down the frame Pull down the front panel using the black knobs at either side of the panel Release the captive screw to the left of the PSU fan Remove the fan assembly by applying sideways pressure on the fan assembly outwards and towards the right hand frame side Note Take care not to damage the panel ribbon cable when ...

Страница 66: ... modules side by side Either PS 80i module can be removed independently without loss of frame power Removing a PSU To remove a PSU proceed as follows Apply sideways pressure on the PSU handle towards the right and remove the PSU by pulling it forward Take care not to damage the panel ribbon cable Caution There are no user serviceable parts inside the power supply module covers The safety covers sh...

Страница 67: ... frame range by way of a carrier board This carrier board which remains in situ contains the CPU alarm relay and low voltage fusing for the frame bays There are no user adjustments on this carrier board so removal should not normally be necessary Dual PSU carrier board assembly A pin at the front end of the central runner retains the dual power supply carrier board This pin is press fitted into a ...

Страница 68: ...lst the PSU fan assembly is removed when the frame is powered to allow the front panel fan to operate and provide cooling To replace the PSU fan proceed as follows If possible disconnect the power cord from the frame Remove the PSU fan assembly as shown in the preceding section Undo the three way connector which is attached to three wires on the fan Remove the finger guard and fan by unscrewing th...

Страница 69: ...tic screws that hold the fan and fan s finger guard on a mounting plate which is on the front panel Remove the fan and finger guard completely Replace the fan with a Crystal Vision supplied replacement part to ensure adequate cooling and continued fire protection be sure to fit the finger guards on the outer side of the fan Reconnect the three way connector which is attached to three wires on the ...

Страница 70: ...e necessary to remove the finger guard from the other fan to release the wiring Replace the fan with a Crystal Vision supplied replacement part to ensure adequate cooling and continued fire protection Ensure the fan is fitted with its air flow direction and orientation the same as the removed fan be sure to fit the finger guards on the outer side of the fan and that the wiring is between the fan b...

Страница 71: ...l gently lever out the fuse drawer from the IEC connector using the tab visible at the bottom of the connector depression Remove the defective fuse and replace with either the spare fuse or with a 5A 250V time delay fuse Replace the fuse drawer and reconnect the power cord Rear connectors showing IEC mains input and fuse tray with main and spare fuses If a fuse blows repeatedly this indicates a fa...

Страница 72: ... fuse To replace the mains fuse first remove the protective cover The fuse may then be prised from its carrier with the aid of an instrument such as a flat bladed screwdriver Take care not to damage any surrounding components or wiring Once the replacement fuse has been inserted ensure the safety cover is replaced before refitting the module Note Replace the fuse only with one of the same type and...

Страница 73: ...D Colour Indigo 1AE message Notes Front Fan Unlit Green Red None None Front fan speed low Quiet mode Door open Normal operation Change the panel fan PSU Fan Green Red None PSU fan speed low Normal operation Change PSU fan PSU Green Red None PSU fault Normal operation Change PSU s None Front open Close panel Temp Green Red None FRAME TOO HOT Normal operation Ambient temperature too high fan fault C...

Страница 74: ...ontrol and will change state whenever a fault is present These contacts can be used to operate external indicators as desired Please refer to the Connector pinout section for more details Note The red LED built into the front of the vertical PCB on the left hand side of the PSU will flash repeatedly on for one second and off for one second if there is no speed fan signal present on the connector S...

Страница 75: ...red Check that the PSU fan is plugged in correctly Try replacing the PSU fan What should I do if the FRONT FAN LED is red Check that the front control panel fan is plugged in correctly Try replacing the panel fan What should I do if the PSU LED is red A red LED indicates a PSU fault For DP versions unplug each PSU in turn to determine which PSU is at fault then replace For non DP versions replace ...

Страница 76: ... Watt power supply Indigo 1 DP range only Module control Remote options Six control lines per module Assigned on module e g GPI or RS422 RS232 Contact open closure for any power supply or frame fault condition supply out of range or failure fan too slow or fail overheat RS485 loop system for front panel to all modules and rear connection rear connection by way of 26 pin high density D Type connect...

Страница 77: ...rk port hub uses a straight CAT5 cable To access the internal web page set the frame to the default IP address Open up your PC web browser and set its search to http 10 0 0 201 and select go to This is the default IP address the sub mask being 255 255 255 0 After a dialogue box has briefly appeared the Indigo main status page will be displayed This page will give a large amount of status informati...

Страница 78: ...he browser will then reflect this change and verify that the correct frame is being communicated with Status The status page gives an overview of the frame and its power supplies The information that can be found here includes general information about the network attributes frame name and serial number etc plus more frame specific information like internal temperature fan status and PSU type Furt...

Страница 79: ...d Netmask Enter the new IP address and Netmask information and select Change Should the frame be connected to a DHCP running network and a fixed IP address is not required leave all the information blank and tick the DHCP box before selecting Change Network Window Once Change has been selected the Network screen will be replaced by a confirmation screen As instructed lever four must be returned to...

Страница 80: ...l have had a serial number entered during manufacture this will be the front panel serial number This serial number can be freely overwritten with any series of numbers within the specified range The electronic serial number consists of three groups of numbers These groups must only contain digits with no gaps and must fall into the range of 0 127 An example would be 0 0 0 or 127 127 127 From the ...

Страница 81: ... dialogue box Once a serial number has been successfully entered a confirmation dialogue is displayed The Status page will also echo the new serial number Serial number successfully added Naming As well as having a discrete IP address it can be useful to give a frame its own unique name perhaps to reflect its location The naming tab allows this with up to 20 characters and no spaces Indigo 1 User ...

Страница 82: ... consist of a computer file server network storage device fax machine copier cable modem etc is known on a network The hostname is used to identify a particular host in various forms of electronic communication such as the World Wide Web e mail or Usenet The hostname tab enables such a name to be entered Hostname window Indigo 1 User Manual R1 14 81 27 February 2020 ...

Страница 83: ...ont panel and not any other cards within the frame No stored information will be lost SNMP The optional SNMP agent uses one or more configuration files to control its operation and the management information provided The SNMP window provides a list of these config files An in depth explanation can be found by following the link from the SNMP window Indigo 1 User Manual R1 14 82 27 February 2020 ...

Страница 84: ...s variables changed Note It will be necessary to import the frame MIB into the SNMP manager See the manager instructions if necessary to accomplish this Management information base MIB As is normal for an SNMP manager system each board to be monitored in this case the front panel has an associated MIB Each MIB is a collection of object identifiers that identify all variables that can be read via S...

Страница 85: ... 1 3 6 1 4 28681 1 2 1 5 1 where 1 is the board type Frame the 5 is the bit number Frame open and the final 1 indicates that the frame slot addresses is set to lower If the frame was set to upper slot addressing the OID would be 1 3 6 4 28681 1 2 1 5 2 The OID will then be accompanied by a value to indicate its status Any status change will cause the transmitting of a trap to the SNMP manager Note...

Страница 86: ... open closed unknown PSU Type 3 PSU 160i unknown Frame Open 2 Front panel open closed unknown PSU Type 4 PSU 160i unknown Frame PSU Fan Status 1 PSU fan OK problem unknown PSU Status 1 PSU OK problem unknown Frame PSU Fan Status 2 PSU fan OK problem unknown PSU Status 2 PSU OK problem unknown Frame Panel Fan Status 1 Panel fan OK problem unknown PSU Status 3 PSU OK problem unknown Frame Panel Fan ...

Страница 87: ...tus change and its consequences It will be quite common for multiple traps to be sent for any one incident for example removing an input may typically trigger eight traps It will then be down to the SNMP manager to sort these into a hierarchical order or mask as necessary Example of a trap received by the SNMP manager Indigo 1 User Manual R1 14 86 27 February 2020 ...

Страница 88: ...anager Frame Setup The frame must have a licence for SNMP operation for it to respond properly to SNMP requests This can be checked by looking at the frame web page Look at the frame IP address using a web browser You should see a page like this If you click as indicated you should go to the frame home page This may happen automatically Indigo 1 User Manual R1 14 87 27 February 2020 ...

Страница 89: ...cence is found contact Crystal Vision to get an SNMP licence for this frame Once the frame is licensed for SNMP you will need to set the address to which you want it to send unprompted SNMP messages traps On the web page shown above select the SNMP tab Indigo 1 User Manual R1 14 88 27 February 2020 ...

Страница 90: ...changed Click and drag to select the trapsink IP address and type in the IP address of the SNMP manager being used as the trap receiver Then click on the Store button to write the new value into the frame This will take a few seconds You will then need to re boot the frame as described in the Resetting the Frame below for the setting to take effect Indigo 1 User Manual R1 14 89 27 February 2020 ...

Страница 91: ...e Object ID tree See below for a screen shot of a successful walk in this case of a 4U frame containing two boards If you do not see something similar to this then the frame may need to be reset to activate the SNMP licence The frame will report the presence of the licence even if it has not been activated by a reset The same walk of an unlicensed frame gives the results below Indigo 1 User Manual...

Страница 92: ... page select the Reset tab Click on the button to restart the frame Note that if the frame has been set to DHCP it may come back at a different IP address The frame should now be set up to respond to SNMP requests and send traps to the desired IP address Indigo 1 User Manual R1 14 91 27 February 2020 ...

Страница 93: ...Crystal Vision Appendix 1 Sending traps to multiple addresses To send traps to multiple addresses define multiple trapsinks in the config file Indigo 1 User Manual R1 14 92 27 February 2020 ...

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