Crestron FT-TSC600 FlipTop, Руководство по эксплуатации и установке

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FlipTop Touch Screen Control System Crestron FT-TSC600
38 • FlipTop Touch Screen Control System: FT-TSC600 Operations & Installation Guide – DOC. 7593A
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
FT-TSC600 Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Device does not
function.
Device is not
communicating with the
network.
Use Crestron Toolbox to poll
the network. Verify network
connection to the device.
Device is not receiving
power from a Crestron
power source.
Use the provided Crestron
power source. Verify
connections.
PWR
LED does
not illuminate.
Device is not receiving
power.
Verify PoE power source is
properly attached.
Button press
yields incorrect
result.
Device is incorrectly
programmed.
Verify the Crestron Studio or
SIMPL Windows program.
Device loses
functionality due
to electrostatic
discharge.
Device is improperly
grounded.
Check that all ground
connections have been made
properly.
Check Network Wiring
Use the Right Wire To ensure optimum performance over the full range of the installation topology, use
Crestron Certified Wire only. Failure to do so may incur additional charges if
support is required to identify performance deficiencies because of using improper
wire.
Calculate Power
CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to
do so could cause equipment damage or void the Crestron warranty.
CAUTION: Provide sufficient power to the system. Insufficient power can lead to
unpredictable results or damage to the equipment. Use the Crestron Power
Calculator to help calculate how much power is needed for the system
( www.crestron.com/calculators ).
When calculating the length of wire for a particular Cresnet run, the wire gauge and
the Cresnet power usage of each network unit to be connected must be taken into
consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy
chained on the run, the Cresnet power usage of each network unit to be daisy
chained must be added together to determine the Cresnet power usage of the entire
chain. If the unit is run from a Crestron system power supply network port, the
Cresnet power usage of that unit is the Cresnet power usage of the entire run. The
wire gauge and the Cresnet power usage of the run should be used in the following
equation to calculate the cable length value on the equation’s left side.