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Crestron Pyng OS 2 for CP4-R
Product Manual – DOC. 8432A
Advanced Configuration
If the 2N door station has been configured to send calls to a mobile device via the
2N Mobile Video app, calls may be sent to both the mobile device and the Crestron Pyng
touch screen by configuring two phone numbers for the 2N device.
All 2N Mobile Video app settings must be configured and propagated to the door station
before configuring the 2N device for call forwarding. For more information on
configuring the mobile app, refer to
To configure the 2N door station for use with the app and the touch screen:
NOTE:
The 2N door station must be configured to support a connection to the touch
screen(s) prior to attempting this procedure. For more information, refer to "Configure
2N Device Settings" on page 246.
1.
Open the DEVICE DETAIL tab for the configured 2N door station in the 2N
Mobile Video web configuration interface.
2.
Under Mobile Video service, select Manual from the Configuration mode drop-
down menu.
Mobile Video service - Configuration mode
NOTE:
If Configuration mode is set to automatic, the mobile app may overwrite
the existing 2N IP intercom settings, including the touch screen connection.
3.
In the 2N device web configuration utility, click the blue users icon to display the
Directory menu.
4.
Navigate to Users, and click the desired user to edit user settings.
5.
Enter the following information under User Phone Numbers:
NOTE:
The phone number for the mobile device is entered automatically in the
Phone Number text field for Number 1 if the mobile device has been configured
using the 2N Mobile Video app.
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For Number 1, click the check box to display a check mark next to Group call to
next number.
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For Number 2, enter "rava: [GROUPNAME]" in the Phone Number text field,
where [GROUPNAME] is the desired ring group name. For more information,
refer to "Directory Settings" on page 248.
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