Cameo
™
Keypads
Crestron
C2N/C2NI-CB Series
Problem Solving
Troubleshooting
The table below provides corrective action for possible trouble situations.
If further assistance is required, please contact a Crestron customer
service representative.
Keypad Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
The wrong power supply is
being used.
Use a Crestron power supply.
The unit is not receiving
power, or is receiving
insufficient power.
Verify that the cable plugged
into the NET port is secure.
Verify that the power supply is
correct.
The keypad does not
function.
There is a loose connection
in the network.
Verify that the cable plugged
into the NET port is secure.
The keypad does not
function. All six
feedback LEDs are on
low.
Improper Net ID used.
Verify that the Cameo Net ID
matches the Net ID in the
software program.
Keypad does not
function, or does not
function as expected.
However, it reports on
Cresnet at the proper
Net ID.
Not programmed correctly
Use Test Manager to check the
behavior when buttons are
pressed. Revise and reload the
program as needed to correct
the behavior.
Further Inquiries
If you cannot locate specific information or have questions after
reviewing this guide, please take advantage of Crestron's award winning
customer service team by calling the Crestron corporate headquarters at
1-888-CRESTRON [1-888-273-7876]. For assistance in your local time
zone, refer to the Crestron website (
) for a
listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to
ask questions about Crestron products. First-time users will need to
establish a user account to fully benefit from all available features.
38
•
Cameo™ Keypads: C2N/C2NI-CB Series
Operations & Installation Guide - DOC. 6346A
Содержание Cameo C2N-CBF
Страница 1: ...Crestron C2N C2NI CB Series Cameo Keypads Operations Installation Guide ...
Страница 4: ......
