Crestron C2VEQ-4, Руководство по эксплуатации и установке, Страница: 23 / 28

Crestron C2VEQ-4 Volume/Equalizer Control Expansion Card
Problem Solving
Troubleshooting
The table below provides corrective action for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.
C2VEQ-4 Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Circuit card is not properly
seated in slot. Verify C2VEQ-4 is properly inserted
into control system slot per procedures
in this guide.
Cables from C2VEQ-4 to
audio equipment are
incorrectly connected. Verify wiring.
C2VEQ-4
does not
function.
Control system firmware
does not support the
C2VEQ4. Upgrade the control system firmware to
CUZ 3.083 or greater.
Hum on audio. Grounding problem. Connect or remove control system
chassis ground.
No audio on
one or more
channels. Mute enabled in error. Disable mute.
Further Inquiries
If after reviewing this Operations and Installation Guide, you cannot locate specific
information or have questions, please take advantage of Crestron's award winning
customer service team by calling:
•
In the US and Canada, call Crestron’s corporate headquarters at
1-888-CRESTRON [1-888-273-7876].
•
In Europe, call Crestron International at +32-15-50-99-50.
•
In Asia, call Crestron Asia at +852-2341-2016.
•
In Latin America, call Crestron Latin America at +5255-5093-2160.
•
In Australia and New Zealand, call Crestron Pacific at
+613-9480-2999.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities of
the
C2VEQ-4
, additional information may be made available as manual updates.
These updates are solely electronic and serve as intermediary supplements prior to
the release of a complete technical documentation revision.
Check the Crestron website ( www.crestron.com ) periodically for manual update
availability and its subjective value. Updates are available from the Download |
Product Manuals section and are identified as an “Addendum” in the Download
column.
Operations & Installation Guide - DOC. 6136 Volume/Equalizer Control Expansion Card: C2VEQ-4
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