2-Series Integrated Dual Bus Control System
Crestron
AV2 & PRO2
Problem Solving
Problems may occur with the 2-Series integrated dual bus control system itself or
there may be serial communication difficulties with other devices connected to the
control system. The next two sections address possible problem solving tools or
procedures for each.
Possible Problems with the Control System
Troubleshooting the Control System
The table below and on the next page provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron customer
service representative.
2-Series Integrated Dual Bus Control System Troubleshooting
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Unexpected
response from
control system.
Network devices are not
communicating to the
control system.
From the Viewport, poll the network (F4) to
verify communication.
PWR LED does
not illuminate.
Control system is not
receiving power.
Verify that supplied power cord is properly
attached to control system and the other end is
securely plugged into an outlet.
ERR LED
illuminates.
Hardware or software
failure, hardware
incompatibility with
software definitions, or
programming error.
Verify that hardware configuration matches
software configuration (i.e., card is in proper slot
as defined by program). If using PRO2, depress
MSG button on front panel for specific error. If
using AV, poll the network (F4) from the
Viewport.
Compilation error
RLCMCVT166 &
RLCMCVT177.
Poor analog versus serial
signal definition in the
SIMPL Windows program.
Confirm properly signal definition in the
program.
System locks up.
Various.
Hold down
SW-R
button on control system front
panel to bypass program and communicate
directly with processor (refer to
"Troubleshooting Communications".
A/V system device
does not respond.
IRP2 or serial port not
placed properly.
Verify placement of IRP2 (hold phosphor card
under IRP2 while pressing button) and tighten
serial cables.
Used wrong IR/serial port. Verify that proper IR or serial port is defined.
Network Analyzer
To assist with troubleshooting, the unit contains Crestron’s patent-pending network
analyzer to continuously monitor the integrity of the Cresnet network for wiring
faults and marginal system performance or other network errors. For more
information on how to use the network analyzer, refer to the SIMPL
™
Windows
help file and use the index to search for "Network Analyzer".
Battery Replacement
A Lithium battery is used to power the system clock within the 2-Series integrated
dual bus control system. Under normal conditions, it will last for approximately 10
40
•
Integrated Dual Bus Control System: PRO2 & AV2
Operations Guide - DOC. 5957
Содержание 2 Series
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