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Technical Manual

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Section 10

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Diagnostics and Maintenance Procedures

10.1 Diagnostics

The following pages list the error messages that may be displayed, diagnostics messages accessed via
the engineers program and fault descriptions. For further help and advice please contact the Crane
Merchandising Systems Technical Support Helpline on 01249 667323.

Error Message

Fault Description

Additional information

No Monetary Device

Machine is configured for
an incorrect monetary
device, or the device is
not responding.

This error will move the machine out of
service as there are no zero priced or free
vend items so vending is not possible.

Coin Mech No Comms

Communication error
detected between Coin
Mech and machine

Coin Mech ROM Error

MDB coin mech ROM
checksum test failed (fatal
error)

Coin Mech Acceptor
Unplugged

MDB coin mech is
unplugged or faulty

Coin Mech Acceptor
Jammed

Coin jam detected in coin
acceptor

Coin Mech Payout
Jammed

Coin jam detected in coin
tube

Coin Mech Sensor Error

Coin tube sensor fault
detected

Coin Mech All Tubes

Error

No useable coin tubes.

Machine unable to pay

out

Coin Mech Tube Error

Problem with coin tube.
Tube indicates full, but
coin count is zero

Coin Mech Disabled

Coin Mech has been
disabled

Exec Price Error

The maximum price on
the machine exceeds the
maximum price that the
Executive device can
support.

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Содержание COTI

Страница 1: ...Part Number PR15937000 Issue A 09 2017 Technical Manual ...

Страница 2: ...anical resistance and stability 2 Safety in case of fire 3 Hygiene health and the environment 4 Safety in use 5 Protection against noise 6 Energy economy and heat retention Tests have been performed by accredited certification bodies in accordance to the following specifications Low Voltage Directive EN 60335 1 2002 A1 2004 A11 2004 A12 2006 A2 2006 A13 2008 EN 60335 2 75 2004 A1 2005 A11 2006 A2 ...

Страница 3: ...ement This means that the information within this document although correct at time of publication is for guidance only and may be subject to change without prior notice Important Safeguards Always follow these basic safety precautions when operating or maintaining your machine 1 Ensure that you and anyone who operates or maintains your machine have this manual available for quick and easy referen...

Страница 4: ...ecessary repairs and ensured that it is safe 5 Beware of moving components when servicing the machine 6 Allow your machine to cool before handling or moving 7 Never immerse your machine in water or any other liquid and never clean it with a water jet 8 If your machine should freeze up call a service technician before switching it back on 9 In machines fitted with carbonator units the CO2 bottle is...

Страница 5: ... Unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety and they fully understand the hazards involved Children should be supervised to ensure that they do not play with the appliance Children must not carry out any cleaning of maintenance of the machine Your COTI ICON machine is for indoor use only and because it is a bevera...

Страница 6: ... Carbonator Unit Where Fitted 14 2 6 Cup Drop Unit Set Up 16 2 7 Stick Stirrer Adjustment Where Fitted 17 2 8 Warranty Card 18 Section 3 Navigation and Programming Mode 19 3 1 Navigation COTI 19 3 2 Navigation ICON 20 3 3 Program Entry 21 3 4 Navigating through the Menu Display 21 3 5 Accessing the Programming Mode 22 3 6 Entering or Updating Parameters 22 Section 4 Customising the User Interface ...

Страница 7: ...5 5 Test 56 5 6 Price 61 5 7 Product Configuration 63 5 8 Menu Setup 73 5 9 Free Vend 74 5 10 Money 74 5 11 System Settings 78 5 12 Security Codes 84 5 13 Timed Events 85 5 14 Leave Service Application 88 5 15 Machine Reboot 88 Section 6 Service Keypad Functions 89 Section 7 Technical Information 92 7 1 Water Services 92 7 2 Hot Water System 92 7 3 Ingredient Dispense 92 7 4 Mixing System 93 7 5 M...

Страница 8: ... 10 2 Heater Tank De Scale Procedure 110 10 3 System Drain Down Espresso Machines Only 111 10 4 CoEx Brewer Bean Grinder Maintenance Espresso Machines 113 Section 11 Electrical Electronics Information 118 11 1 Touch Screen COTI 118 11 2 Touch Screen ICON 119 11 3 Control Board Atlas H Board 120 11 4 Control Board Connections Atlas H Board 121 11 5 Input Output Board 123 11 6 Input Circuit 1 124 11...

Страница 9: ...Technical Manual IX Table of Contents ...

Страница 10: ...tic tall 750 150ml paper tall 7oz paper tall 665 180ml plastic 9oz plastic 650 180ml paper 9oz paper 575 250ml paper 12oz paper 400 Approximate and are for guidance only Electrical Services Voltage 220 240 Volts AC Current 13 Amp Fused Frequency 50 60 Hz Water Services Pressure 200 kPa 2 Bar 600 kPa 6 Bar Stopcock 15 mm BSP from rising main All weights and dimensions are approximate and are for gu...

Страница 11: ...mm Weight 193 kg Cup Capacity Cup Type Cup Capacity 150ml plastic squat 7oz plastic squat 800 150ml plastic tall 7oz plastic tall 750 150ml paper tall 7oz paper tall 665 180ml plastic 9oz plastic 650 180ml paper 9oz paper 575 250ml paper 12oz paper 400 Approximate and are for guidance only Electrical Services Voltage 220 240 Volts AC Current 13 Amp Fused Frequency 50 60 Hz Water Services Pressure ...

Страница 12: ...ICON Section 1 Machine Specifications 1 4 External Features COTI Key 1 Door 6 Drip Tray 2 Touch Screen 7 Adjustable Foot 3 Door Lock 8 Coin Entry 4 Cup Station 9 Cup Stand 5 SureVend Sensor 10 Coin Return Cup ...

Страница 13: ...ion 1 Machine Specifications 1 5 External Features ICON Key 1 Door 6 SureVend Sensor 2 Display Screen 7 Drip Tray 3 Drink Selection Menu 8 Adjustable Foot 4 Door Lock 9 Coin Entry 5 Cup Station 10 Cup Stand 11 Coin Return Cup ...

Страница 14: ...in Switch 10 Kick Plate 2 Service Keypad 11 Waste Bucket liquids 3 Cup Turret 12 Waste Bucket solids 4 Cup Dispense Unit 13 Dispense Head 5 Door Locking Mechanism 14 Brewer 6 Cup Catcher 15 Mixer 7 SurevendTM Sensor 16 CoEx Brewer 8 Drip Tray 17 Ingredient Canisters 9 Drip Catcher ...

Страница 15: ...1 Main Switch 10 Kick Plate 2 Cup Turret 11 Waste Bucket liquids 3 Service Keypad 12 Waste Bucket solids 4 Cup Dispense Unit 13 Dispense Head 5 Door Locking Mechanism 14 Brewer 6 Cup Catcher 15 Mixer 7 SurevendTM Sensor 16 CoEx Brewer 8 Drip Tray 17 Ingredient Canisters 9 Drip Catcher ...

Страница 16: ... a safe condition 2 1 Siting your Machine 1 Your machine is only suitable for indoor use We recommend that it be situated in an area with an ambient temperature not below 10º C and not exceeding 30º C Your machine should be located near the appropriate water and electrical services refer to Section 1 1 Specifications 2 It must also not be sited in an area where a water jet could be used 3 Prior to...

Страница 17: ...ens and closes easily and the lock operates correctly 2 2 Connecting the Water Supply 1 Your machine should be situated within 1 metre of a drinking water supply from a rising main terminating with a W R C approved 15mm compression stop tap N B The water supply should comply with both local and national regulations Dynamic water pressure at the stop tap must be within the limits 200 600 kPa 2 6Bar...

Страница 18: ... seal is correctly fitted Ensure that all water supply fittings are tight 5 Turn on the water supply at the stop tap and check for leaks 2 3 Connecting the Electrical Supply Safety First The electrical safety of this appliance can only be guaranteed if it is correctly earthed The manufacturer declines all liability for damage resulting from a system which has not been earthed On no account should ...

Страница 19: ...nsure that the electrical and water services to the machine are connected correctly Check for leaks in the water supply 1 Open the front door of your machine 2 Ensure that the waste bucket is fitted correctly Clip the level probe and overflow pipes correctly onto the rim of the bucket 3 Cup Turret Unbox the cup tubes and lid and fit in place then fill with the correct size cups for the cup catcher...

Страница 20: ...e waste bucket Check the system for leaks 6 Instant Freshbrew Machines As heater tank fills and heats ensure that no water overflows from overflow pipe into the waste tray 7 Espresso Models The machine will pump approximately 400ml of water through the system which will be heated to operating temperature Note The machine has a safety cut out which will only allow the heater tank to fill for a maxi...

Страница 21: ...move the lid Place the canister into the canister filling station inside the cabinet on the left hand side fill canister with correct ingredient DO NOT place the canister on the floor or overfill with ingredient 11 Carefully remove the canister from the filling station and replace the lid Refit canister into machine ensuring that it is returned to the correct operating station Remember to open the...

Страница 22: ...to the machine ensuring that it is located correctly Open the outlet slide to ensure correct operation N B To maintain optimum drink quality Crane Merchandising Systems recommend that the bean canister is replenished on a daily basis 15 Press the Cup Test button 7 located in the Service Keypad on the rear of the door and ensure that a cup is ejected from the cup drop unit 16 Press the Park Head bu...

Страница 23: ...pensed Follow the instructions detailed in Service Keypad Functions for making a vend using the Test Vend button 6 20 Close the cabinet door Ensure that the machine is left in a clean and safe condition 2 5 Setting Up the Carbonator Unit Where Fitted 1 Open the cabinet door Fit the seal 1 provided in the installation kit to the regulator as shown in the photograph Connect the regulator to the CO2 ...

Страница 24: ...ter bath with clean cold water until it starts to flow from the overflow pipe 5 Switch on the carbonator unit using the Cold Unit switch located near the power supply 6 Place the syrup containers in the bottom right hand side of the cabinet and insert the dip tubes into the containers ensuring that the correct flavours correspond to the drinks displayed on the display 7 Prime the syrup selections ...

Страница 25: ...ne 10 Test vend the carbonated drinks to ensure correct operation of carbonator unit Check for leaks and ensure that the machine is left in a clean and safe condition Close the door N B If a still unit is fitted ensure that the ingredient timers for syrup drink 1 and 2 are set to 6 seconds recommended 2 6 Cup Drop Unit Set Up Follow these instructions to correctly set up the cup drop unit to handl...

Страница 26: ... tool Rotate locking lever anti clockwise and tighten locking screw ensuring lever does not move 4 Remove setting ring place cup in throat and ensure that it is supported evenly on its rim 2 7 Stick Stirrer Adjustment where fitted The Stick Stirrer dispenser is attached to the door with the stirrers stacked vertically and a chute to dispense the stirrers into the cup The dispenser is adjustable to...

Страница 27: ...rers from the top 4 Ensure the stirrers are stacked flat to enable them to be dispensed correctly 5 Place the metal weight back on top of the stirrers 2 8 Warranty Card Please complete and return the warranty card that comes with the machine Use the card to note any problems you encountered during installation your feedback helps us to improve our products and services Return the warranty card whe...

Страница 28: ...COTI machine has a touchscreen where you Touch the icon of the option you require For example To select the Test menu Touch the Test icon To disable an option or function Touch the Disabled radio button To enter numeric codes this screen is displayed Touch the numbers to enter the code and then Touch Accept ...

Страница 29: ...ogramming mode these buttons are used to select the required menu option Depending on which options are available on the Programming Menu the corresponding buttons illuminate on the Drink Selection Menu The buttons that do not have corresponding options on the Programming Menu are not illuminated Touch the illuminated icon that corresponds with the required option on the Programming Menu To enter ...

Страница 30: ...ables full access to the program to configure and run test procedures within the machine This is detailed fully in Section 5 2 Once access has been gained to the programming mode refer to Section 3 5 Accessing the programming mode the screen displays the programming Main Menu Most subsequent menus follow the same format as this root menu 3 The bottom of the screen in the white panel often displays...

Страница 31: ...ange the configuration parameters of the machine from Check Boxes Radio Buttons to Value Increment and Value Entry 3 6 1 Check boxes These are used where there is a multiple selection of parameters available in this example drink selections 1 Select the required options and a tick appears in the check box Select again to remove the tick 2 When all the required options have been made select the Up ...

Страница 32: ... to increase or the decrease the value as required 2 Select Save to save and apply the new value 3 Select Previous page to return to the previous page without saving any changes 3 6 4 Value Entry These screens enable a value to be entered as a time secs mins or a weight grams 1 Enter the required value and select Save 2 C clears any displayed value 3 Cancel exists the screen with no value ...

Страница 33: ...e image is off set to the left refer to Section 4 6 if the drink doesn t require further choices the image is centred Small Product placed in the drink selection menu refer to Section 4 6 Video played while the drink is being prepared refer to Section 4 6 Standby enables a standby image to be displayed after the machine has remained idle for a set time refer to Section 4 10 End of Vend enables an ...

Страница 34: ...8 3 Product Description 4 8 4 Small Image 4 6 5 Prices 4 15 6 6 Available Languages 4 15 2 7 Large Image 4 6 8 Allergens Nutrition Info 4 10 9 Accepted Credit Card Types 4 10 6 10 Accepted Bills Display 4 10 7 11 Display Coin Set 4 13 3 12 Spinner 13 Background Image 4 6 14 Animation Video 4 6 15 End of Vend Image 4 10 16 Standby Image 4 10 ...

Страница 35: ...Technical Manual 26 Section 4 Customising the User Interface ...

Страница 36: ...ON The Drink Selection Menu is a printed graphic which corresponds to the Machine Configuration and identifies the drink types available from the machine 4 3 1 Drink Selection Menu The printed menu graphics relate to the different model types available Freshbrew or Espresso etc ...

Страница 37: ... a drink the strength and milk and sugar levels can be adjusted These are interactive with the selection menu and are shown on the screen accordingly An End of Vend video can also be displayed on this screen refer to Section 4 6 for details Display Screen End of Vend video Sugar levels adjustment ...

Страница 38: ...display the following screen The following example shows how to copy Large Product Images from the USB stick onto the machine and select them for display on the User Interface Image type Size in pixels W H File format File path Background icon 1080 x 1045 png atlas product_library background_pictures Large icon 750 x 1006 png atlas product_library large_product_images Small icon 190 x 162 png atla...

Страница 39: ...g screen N B There may be further screens of images select Next page to display them and Up one level to return 3 Select all of the images to be copied 4 With all the required images selected select Copy selected files option 5 A Copy selected files confirmation screen is displayed 6 Select Yes to continue 7 Repeat the above procedure for each set of images or videos to be copied from the Copy con...

Страница 40: ...h may be displayed on more than one screen 3 In the following example a small_icon is applied to the Espresso Premium option on the User Interface menu the other options and images are selected in the same way 4 From the Change Product Information previous screen select Espresso Premium to display the following screen This screen displays all the image types that can be applied and are applied The...

Страница 41: ...ns 8 Select Next Page to move through the Small Icon screens 9 Select the image that will appear against the Espresso Premium menu option 10 Select Previous page to return to the Espresso Premium screen 11 The selected image file name is displayed on the Small Icon option as on the screen below This indicates that the image will appear against the Espresso Premium option on the Drink Selection scr...

Страница 42: ...pply other images to the other image types Select the Product Select Big Icon Option Picture Animation Background Picture or Video And repeat the above procedure 4 7 Remove Content from Machine This enables images on the User Interface to be removed When changing displayed images they must first be removed using this screen 1 From the Main Menu select Product Configuration and then Remove content ...

Страница 43: ...t descriptions that appear on the User Interface selection Menu to be added or changed 1 From the Main Menu select Product Configuration and then Change products information to display the previous screen 2 This screen displays all the products that are available from the machine which may be displayed on more than one screen 3 Select the product Espresso Premium to be changed to display the follo...

Страница 44: ...me is displayed on the Product name option 8 Select Product description to display the qwerty keyboard Type in the new description and select Enter The maximum no of approximately 77 characters can be used The new description is displayed on the Product description option 9 Select Up one level twice to return to the Change products information screen 10 Repeat the above procedure for each product ...

Страница 45: ...a Transition Time or idle time entered after which the Standby Screens are displayed From the Main Menu select System Settings Page 3 3 and then Standby Screen to display the following screen 4 10 1 Standby Screen This Enables or Disables this feature using the standard Enabled Disabled options 4 10 2 Transition Time Select this option to enter a time in minutes that the machine can remain idle be...

Страница 46: ...ct Copy Standby Screens on the Standby Screen 4 Select the required files to be copied and then select Copy selected files 3 A Copy confirmation screen is displayed with the options Yes or No select Yes to copy across the selected files 4 10 4 Edit Standby Screens This enables the selection of the images to be displayed when the machine is at Standby 1 Select Edit Standby Screens to display the fo...

Страница 47: ... or Disable this Set 6 Select File to display the available Standby images on the following screen 7 Select only one image and then Up one level to return to the Edit Standby Screen 8 Repeat the above process for each Set selecting one image per Set 9 The Transition Time option enables a specific time a Standby image is displayed A numeric keypad is displayed where a time in seconds can be entered...

Страница 48: ...mage to be removed and then Up one level to return to the Edit Standby Screen 4 10 6 Accepted Credit Card Types This feature enables images of Credit Cards to be selected for display They are not necessarily the types of cards that can be used in the machine just what is displayed 1 Select Accepted Credit Card Types to display the following screen 2 Select the required Credit Cards and then Up one...

Страница 49: ...lls Display to display the following screen 2 Select the required Notes and then Up one level to return to the Standby Screen 4 10 8 Display Cards for Cashless This option enables images of the Card types to be displayed when the machine is in cashless mode 1 Select Enabled to display images of acceptable credit cards as selected in Para 4 9 6 Accepted Credit Card Types 2 Select Disabled to disabl...

Страница 50: ...oduct Configuration Page 4 4 and then Allergens to display the following screen 2 Allergens Display enables this feature to be Enabled or Disabled 3 Select Specify Allergens to display the following screen 4 This screen enables each ingredient used in the machine to be selected and any allergens associated with that ingredient 5 Select the ingredient to which the associated allergens are to be dis...

Страница 51: ...cted touch the Up one level icon to return out of the Allergen screens 10 If this feature is enabled each time a drink is selected with an ingredient that has associated allergens these will be displayed for the consumer to see 4 12 Nutrition Info This enables the nutrition information associated with the selected drink to be displayed on the User Interface 1 From the Main Menu select Product Conf...

Страница 52: ...lated value for each drink to be entered 1 Select Nutrition Info to Enable Disable this feature and to change between Calculate Info Pre defined Info 4 12 1 Calculate Info To use this feature Ingredient Set up must have been used to calibrate the amount of product that is dispensed pre vend see Section 5 7 1 for details The Nutritional values of each ingredient must also be known these are normall...

Страница 53: ...ils The Nutritional values of each ingredient must also be known these are normally found on the ingredient packaging 1 Select Pre defined Info on the Nutrition Info screen to display a screen of all the drinks available from the machine 2 Select each drink in turn to add the nutrition values entered against each 3 For example select Coffee to display the following screen 4 Using the values found ...

Страница 54: ...ying it on the screen 4 14 ADA Mode COTI machine only This feature changes the workflow of the drink selection menu to meet ADA regulations and enable wheelchair users to easily navigate the drink selection menu A Wheelchair Disabled Symbol appears on the User Interface using this button the drink selection menu scrolls up from the bottom of the screen 4 15 Additional User Interface Options The fo...

Страница 55: ...bles the currency used in the machine to be selected refer to Section 5 10 2 for more information 4 15 4 Low Change Message When the value of coins in the machine falls below a certain value a Low Change message can be displayed Refer to Section 5 10 10 for more information 4 15 5 Custom Selection Names This enables the drink names that appear on the drink selection to be changed refer to Section ...

Страница 56: ...les Data enables data to be viewed and cleared enabling data to be recorded over a period of time Events enables certain events which have happened with the machine to be viewed power losses last actions etc Identification Numbers this displays the serial numbers of any the boards and MDB equipment fitted SureVendTM displays details of SureVendTM activities Mug Vends displays a count of Mug vends ...

Страница 57: ... discount for consumers using their own mugs High Low Price displays the price range Product Configuration Page 1 4 Section 5 7 enables all aspects of the drinks to be setup and adjusted Ingredient Setup a method of weighing ingredient to calculate grams per second to support back office management sys tems Nutrition Setup Enables drink nutritional information to be calculated and displayed Copy c...

Страница 58: ...Management enable or disable and to manage brewer waste capacity Water Filter Management enable or disable and to manage filter service intervals Bowl Rinse rinses the bowl with the dispense head in the home back position CoEx Brewer set the CoEx cleaning routine CoEx module type and pre vend heating routine Oltre Brewer enables the brewer configurations to be viewed and set up Water Only No Cup e...

Страница 59: ...n 5 11 8 Screen Brightness enables the brightness of the screen in both standard and power save mode to be set Software Updates Enables updating of the Atlas board software Backup Restore enables a backup of the current configuration to be made and restored Clone Settings enables the current configuration to be copied to and restored from a USB stick Custom Configurations pre programmed configurat...

Страница 60: ...stricted codes for Engineer Operator access Jug Free Vend Timed Events Section 5 13 enables the setup of procedures that the machine automatically carries out Leave Service Application Section 5 14 exits the Engineer s Program and returns the machine to standby mode Machine Reboot Section 5 15 enables the machine to be rebooted ...

Страница 61: ...ttable and Resettable Sales Data view data relating to Events and SureVend assisted vend information The Re settable Sales Data and SureVend data menus contain an extra sub menu which enables the engineer to delete the re settable data from the machines memory N B All sales data is presented in a format required by the latest European Vending Association Data Transfer Standards EVA DTS Surcharge d...

Страница 62: ... of actual vends for each data type 5 3 1 2 By Products 1 This enables the total machine sales for each product to be displayed in a table under Price Sales Discounts Test Vend Surcharge and Free Vend 2 The Price row indicates the price of the actual product 5 3 1 3 Cash Cashless and Token 1 These enable the total machine sales in Cash Cashless and Tokens to be displayed 5 3 2 Resettable Sales Dat...

Страница 63: ...displays information about the MDB coin card device if fitted to the machine Information such as serial and part number and version types of the Coin Mechanism Bill Validator and Card Reader are displayed directly on screen 5 3 5 SureVendTM This screen displays details of SureVendTM activities 1 The totals of Cup Drop Failures and SV Assisted vends are displayed directly on the screen 2 An option ...

Страница 64: ... This details all the active errors listing them in a table under the headings a description of the error Event and the Time and Date refer to Section 10 1 Diagnostics for a complete list of error messages 5 4 2 Errors History This displays a table of all the active errors 1 The total of the Active Errors is display on screen with the ability to view the fault details Event Id Time and Date in a t...

Страница 65: ...tion accompanied by a Test Started message 2 On completion of a successful test the screen returns to the Dispense Head screen If the dispense head fails to move a Moving Failed message is displayed and you are asked to Continue returning to the Dispense Head screen 3 Four test positions are available Home Vend Position 1 Vend Position 2 and Fully Extended 5 5 2 Switches Sensors This screen displa...

Страница 66: ...pense valve fitted to the heater tank the dispense head will also move to its fully extended position 1 Water will be dispensed from the heater tank during the test sequence Place a suitable container under the dispense position and on completion empty the contents of the container N B In this test the valves are each energised for 4 seconds allowing an accurate calibration of volume via the restr...

Страница 67: ...ually or by using the Testing option a test sequence of each can be run 2 An Abort option enables the Testing sequence to be stopped at any time 5 5 3 5 Test Grinder Use this option to test the correct operation of the coffee bean grinder motor it will run for 4 seconds 5 5 4 Vend Without Cup This menu enables the engineer to test vend all of the drinks that are available from the machine without ...

Страница 68: ...ction 5 7 10 SureVend 4 Each drink can be tested as required by repeating the procedure above 5 5 6 Keypad This menu enables the engineer to test each touch area on the drink selection interface and internal service keypad to ensure correct operation 5 5 6 1 Main Keypad Select Main Keypad to test the drink selection keypad the screen displays blank menu options 1 Press each touch key on the drink ...

Страница 69: ...sful completion of the test the screen returns to the Test screen 5 5 9 Display This menu option enables the engineer to test the LCD display screen 1 Select Display the LCD display cycles through a range of colours 2 The above tests reveal any flaws in the LCD screen 3 When complete touch the screen to return to the Test menu 5 5 10 Door Lights This test illuminates each LED in sequence and the f...

Страница 70: ...ation of the Stick Stirrer dispenser 5 6 Price This menu allows the engineer to enter individual prices for each drink selection available one price for all drink selections set a discount for consumers who use their own cup mug and view the highest and lowest price set in the machine Tip If most selections are to be sold at the same price use the Entire Machine menu to quickly set the entire mach...

Страница 71: ...nto the dispense area and selects a drink the SureVend sensors detect the cup and disables the cup drop mechanism The value set for Mug Discount is then subtracted from the price of the drink selected and the appropriate change credit returned to the consumer N B It is important to ensure that any value entered for a mug discount is supported by the coin mechanism fitted to the machine e g if a mu...

Страница 72: ...ction 5 Engineer s Program 5 7 Product Configuration This menu enables all aspects of the drinks to be adjusted from temperature and ingredients to how they are dispensed and the management of water quality and waste ...

Страница 73: ...o Section 5 7 4 1 must be performed before this proceed to set the required amount of dispensed coffee 5 7 1 1 Canister Grinder Calibration This option displays all the ingredients available in the machine and enables each ingredient to be selected and the average weight of a dispense to be calculated 1 Select the ingredient to be weighed The ingredient is initially primed and ingredient dispensed...

Страница 74: ... Copy Content from USB Stick Remove Content from Machine Change Products Information Change Group Information Configure Generic Content 5 7 3 Heater Tank Setup This option enables the target water temperatures in the tank the minimum temperature for a drink to be set and displays the current tank temperature 1 Heater Tank Temperature to set the gravity tank temperature 2 Minimum Vend Temperature t...

Страница 75: ...5 Water Quantity how long the water valve is opened 6 Product Delay to delay the adding of product after a valve opens 7 Whipper Time how long the whipper is run 8 Whipper Delay to delay the whipper after a valve opens 9 Post Dispense Delay this is the length of time the dispense head remains in the extended position after the last ingredient has been vended 5 7 4 1 CoEx Brewer Calibration The CoE...

Страница 76: ...shown on the drink selection screen 5 7 6 Jug Vend Configuration This menu enables the selection of drinks available for jug vend the number of cup vends per jug and to enable SureVendTM 1 Enable Selections use this option to select the drinks that are to be available for jug vends 2 Setup Selections use this option to enter the number of vends per jug 3 SureVendTM for Jug Vend use this option to ...

Страница 77: ... from the cup drop unit or by a consumer placing his own mug in the dispense area 2 The SureVend software monitors the cup station sensor during the time that the cup ring is operated and for three seconds afterwards If a cup is not detected the software will then attempt to drop a cup a second time and if necessary a third time after which the consumer s money is returned 3 The machine remains in...

Страница 78: ...e brewer waste bucket is emptied ensuring the bucket is not over filled 1 Brewer Waste Management check this box to enable 2 Brewer Waste Capacity enter the number of vends before the fresh brew drinks are disabled and the waste bucket emptied 3 Current Waste Counter this indicates the number of fresh brew drinks dispensed 4 Reset Waste this resets the counter with a warning N B If this feature is...

Страница 79: ...ch the change filter message is displayed 5 Last Water Filter Changed this indicates the date and time of the last filter change 6 Clear Data resets the counter with a warning 5 7 15 Bowl Rinse This enables the Bowl Rinse and CoEx Clean Service Keypad buttons 3 and 11 to be used with the dispense head in the home back position The dispense head remains over the waste bucket removing the need to mo...

Страница 80: ... Pump Mode this indicates the installed pump mode either Single or Dual 6 Prevend Heat This enables the brewer components to be flushed through with hot water after a period of inactivity This flush ensures the brewer components are warm and therefore the vend hot Enabled Disabled to enable or disable the Prevend Heat option Water Quantity enables the amount of hot water used during the flush to b...

Страница 81: ...on of the dropping of a Stick Stirrer depending on the drink dispensed and when 5 7 19 1 Stick Stirrer This option enables the Stick Stirrer option to be used and which drinks receive a stirrer 1 Disabled this disables the Stick Stirrer no stirrers are dropped 2 All Selections a Stirrer is provided for all drinks 3 Pre set selections a Stirrer is provided for all drinks with sugar as defined in th...

Страница 82: ... the second screen has only four drinks the Back Button can be positioned directly underneath the forth drink at position 5 or 7 if there are six drinks 2 Normal Vend Category these are the drinks available from the first drink selection menu 3 More Selections Category 1 to 4 if there are more than six drinks available from the machine they are displayed on this drink selection menu Selecting one ...

Страница 83: ... you can leave empty slots at the bottom of the screen 5 9 Free Vend This enables the user to dispense drinks free of charge if enabled it overrides all prices 5 10 Money This menu enables the type of coin card mechanism or note reader fitted to the machine to be selected to configure the coin set values for low change multiple vends and credit for failed vends The options available on this menu d...

Страница 84: ...ected 5 10 5 Card Reader This enables the MDB Card Reader if fitted to be selected 5 10 6 Bill Acceptance This enables which denominations of bills notes are accepted 5 10 7 Multiple Vend Mode This menu is only applicable when a MDB Coin Mechanism is fitted to the machine and is Enabled on the Coin Mechanism menu Two options are available 1 Multi Vend The user can make multiple vends as long as th...

Страница 85: ...e and is Enabled on the Coin Mechanism menu 1 When the total value of the coins in the coin mechanism falls below the value set on this menu the standby message displayed on the screen reads Use Exact Change 2 The machine will still accept money with this value set but may short change the consumer if there is insufficient coinage in the coin mechanism Tip Set the Low Change Message and the Accept...

Страница 86: ...hine can do one of two things 1 Return Change The consumers change is immediately returned after a failed vend 2 Hold Credit The consumers credit is retained allowing them to either make an alternative selection or press the coin return 5 10 14 Recycler Contents This displays the value of notes currently in the Recycler 5 10 15 Hide Return Change This hides the Return Change display on the Drink S...

Страница 87: ...ngs This menu enables the machine to be set up using the following menus 5 11 1 User Interface The first two options on this screen enable the User Interface to be customised refer to Section 4 Customising the User Interface for more details Operator Manuals ADA Mode ...

Страница 88: ... Model Number and Board Serial Number this information is displayed on screen and identifies the machine system set 5 11 3 Machine Id This identifies the machine by the configuration of drink types it is setup to vend E8CI Instant machine I6CF Freshbrew machine using Oltre brewer I5CF Espresso Bean to Cup machine With without Oltre brewer tea brewer I5CF RG Freshbrew no grinder Espresso machine wi...

Страница 89: ...at makes it possible to transfer information from vending machines payment systems to PC based accounting management systems and or the opposite way It is important that all suppliers of vending machines and payment systems agree to a common standard for the Electronic Data Transfer because only this way the operator can be sure that all his equipment can be read out and programmed by means of the...

Страница 90: ...sful read 2 Save to save the current data held on the machine 5 11 7 7 Printer Baud Rate This enables the correct baud rate for a serial printer to be set if one is to be used It is important for this to be set correctly to ensure successful data transfer 5 11 7 8 Passcode Reset Data collection is passcode protected but the machine is able to remember the passcode of the collection device If a dif...

Страница 91: ...n to be used on the machine 5 11 11 Clone Settings This enables certain selected elements of a machine s configuration to be cloned and used on other machines A USB stick is required to copy the configuration too 5 11 11 1 Perform Configuration Clone Select this option to display the screen below to select the elements to be cloned and insert a USB stick into the USB socket on the Atlas H Board 1 ...

Страница 92: ...This enables the user to vend into a jug or vend free of charge however a passcode is required in both cases 1 This can be Enabled or Disabled and a Transition Time entered after which the machine reverts to normal vend mode 2 If this feature is enabled the consumer must select the My Code icon to display the My Code keypad There are two possible codes Jug Vend Free Vend 3 These codes can be set u...

Страница 93: ...is enables the sounds when touching the screen buttons to be varied Buzzer Enabled This enables Disables the buzzer Time Period Duration These enable the sound of the buzzer to be changed A numeric keypad enables a value to be entered to change the sound 5 12 Security Codes The security code for entry into the Engineer s Program is factory set so that the engineer presses the sequence of four numb...

Страница 94: ...ts This enables the creation deletion and update of timed events that are run automatically in the machine via the following menus 1 Time of Day Events This enables the setup of discounted vend free vend and inhibited vend periods 2 Sanitation Events This enables the setup of periods when the machine will automatically flush through the water system 3 Backup Events This enables the machine to be p...

Страница 95: ... N B By default four empty entries are available for free vend events Additional events can be created by selecting Create New Event 3 Select Free Vend 1 to display the following screen N B By default the state is set to Disabled and the Frequency Type is set to Daily 4 Select Enabled Disabled and Enable to enable the event 5 Select Start Time to display the Start Time screen N B You can switch to...

Страница 96: ... screen enables the selection of which drinks are to be available for free vends on the days and between the times entered above The drinks selected here appear with no price against them on the drink selection screen 13 All the required parameters for the event are now set and the screen below displays the following Free Vend event The event is Enabled and starts at 22 30 on Friday night it finis...

Страница 97: ...ogram and returns the machine to standby mode Alternatively the machine door can be closed to exit the program and standby mode 5 15 Machine Reboot This initiates a reboot of the machine powers it down and then restarts it all configurations are kept A confirmation screen is displayed with Yes and No options ...

Страница 98: ... the water used in the sequence is delivered at the optimum temperature to kill any micro organisms 3 Each water valve and the corresponding whipper are switched on in sequence Once the flush cycle is complete the machine returns to standby mode N B CoEx brewers are cycled and rinsed Oltre brewers are not rinsed 4 To flush the machine Open the front door of the machine Caution Ensure that a suitab...

Страница 99: ... is correct has not under overfilled the cup and most importantly tastes good 3 Press the X Exit key on the drink selection keypad to exit from the Test menu and return to stand by mode 6 7 Button Cup Test This button enables the operator to test the operation of the cup drop unit after refilling the cup stacks When the button is pressed the cup drop motor is operated and a cup is ejected from the...

Страница 100: ...is brewer cleaning routine should be carried out on a weekly basis refer to the Operator s Manual for full details 6 12 Button Reset Waste Counter F Brew Espresso Machines This is only relevant if the feature is turned on during installation Every time that the waste container is emptied the waste counter must be reset Press button 12 on the service keypad Two audible bleeps confirm that the count...

Страница 101: ...ke the drink The hot water valve dispenses straight into the cup 4 Should the inlet valve fail or mains water supply be disabled the controller board will detect a fault after the inlet valve open signal has been active for 2 minutes and the required water level has not been reached At this point the keypad will be disabled all outputs from the controller board including the heater element will be...

Страница 102: ...quicker and more direct cup drop and also helps to prevent cross contamination of drinks The head features two separate dispense positions depending upon the drink being dispensed 2 The mechanism is operated by a 24V DC 48 RPM motor The motor is connected to a pinion which engages with a rack on the dispense arm This mechanism is used to move the dispense head backwards and forwards 3 A micro swit...

Страница 103: ... LCD will display the Out of Cups message 7 7 Waste Level Probes 1 The waste level probes are positioned in the waste bucket and detect the water level in the bucket 2 The system consists of two probes in a moulded body When the water level is high enough that both of the probes are immersed in the water a message is displayed on the LCD indicating the waste bucket is full and the machine is disab...

Страница 104: ... filter and it is delivered into the cup 3 The chamber now lifts and the second motor drives the filter belt and the waste is scraped into the waste bucket 7 10 Power Supply Units 1 The main power supply unit PSU provides power to the machine It is mounted in the top right hand side of the machine and can be accessed by removing the top RH panel 2 The PSU converts 230V AC to 24V DC to run the valv...

Страница 105: ...oins communicates with the vending machine controller through a serial communication interface 2 Once sufficient credit has been accumulated a vend will be permitted Where possible the change giver will return the appropriate amount of change to the consumer 7 15 Card Key System 1 The card system fitted to the machine communicates with the vending machine controller using the same principle as the...

Страница 106: ...97 COTI ICON Section 7 Technical Information ...

Страница 107: ...ing through the system a water flow meter will send pulses back to the main controller and the espresso selection will be delivered into the cup 5 Once the required amount of water has been pumped through the system the inlet valve closes and the pumps stop pumping water through the system The brewer compresses the used coffee pellet the pressure relief valve is opened and the espresso valve switc...

Страница 108: ... 3 bar pressure valve is a mechanical safety valve The valve allows for heat expansion while the machine is in stand by mode 9 Grinder Mechanism Not Shown On Water Flow Diagram The grind mechanism consists of a 230V AC conical grinder with a manual adjustment When an espresso based drink is selected the grinder will run for the programmed time grinding beans and feeding the brewer at the same time...

Страница 109: ...Technical Manual 100 Section 8 Espresso System 8 2 1 Water Flow Diagram ...

Страница 110: ...101 COTI ICON Section 8 Espresso System ...

Страница 111: ...ace pipes 1 Open cabinet door and extend the delivery head by pressing 8 on the service keypad 2 Using the above information about pipe size connect the pipes to the dispense head The numbers on the diagram below indicate which mixing bowl brewer should be connected to which nozzle 3 The pipes should be cut to such lengths that when the head is in this extended position they are not too taut and n...

Страница 112: ...103 COTI ICON Section 9 Dispense Pipe Lengths ...

Страница 113: ...out of service as there are no zero priced or free vend items so vending is not possible Coin Mech No Comms Communication error detected between Coin Mech and machine Coin Mech ROM Error MDB coin mech ROM checksum test failed fatal error Coin Mech Acceptor Unplugged MDB coin mech is unplugged or faulty Coin Mech Acceptor Jammed Coin jam detected in coin acceptor Coin Mech Payout Jammed Coin jam de...

Страница 114: ...re Error in cup peeler assembly of cup drop unit Unable to see micro switch transition within the timeout period The machine will not attempt to drop any further cups once this error is set Searching For Cup Stack Cup drop unit is currently searching for cups in the turret This error will be removed once the search operation is complete The machine will operate in Mug only mode while this error is...

Страница 115: ...error can be down to faulty motor or faulty opto sensor Brewer Jam Unable to detect switch input in the given time out for Uni Paper or Oltre paperless brewer present in the machine This will disable all drinks based on this particular brewer Brewer Waste Pail Full Brewer waste capacity is exceeded This error will only be raised if brewer waste management is enabled It will disable all fresh brew ...

Страница 116: ...stablish communication with the I O board This error will be cleared by the software if it is able to successfully re initialise the I O board No Selections Available No selections available on the machine Usually a result of incorrect machine id configuration id or Cup Size being set on the machine All Selections Disabled All drink selections have been disabled The machine is taken out of service...

Страница 117: ...otor Error The bill validator is reporting a motor error Bill Validator Sensor Error The bill validator is reporting a sensor error Bill Validator ROM Error The bill validator is reporting a ROM error Bill Validator Acceptor Jammed The bill validator is reporting that the acceptor is jammed Bill Validator Stacker Error The bill validator is reporting a stacker error Bill Validator Stacker Full The...

Страница 118: ...hieved No Water CoEx Unable to see minimum required flow when dispensing water from pressure boiler All drinks related to pressure boiler will be disabled Low Water Cold Cold unit tank is low on water The error is cleared when cold unit tank is filled up No Water Cold Cold Unit was unable to fill up in the allocated time All cold drinks will be disabled Cleaning Required CoEx Brewer It s been at l...

Страница 119: ...eline only and always refer to the instructions supplied with the de scaling agents regarding dosage and de scaling time 1 Switch off the machine and open the door Remove all canisters and back covers 2 Using the drain hose fitted to the tank remove the bung and drain the water from the heater Safety First Allow the water in the tank to cool before draining 3 Once all of the water has drained from...

Страница 120: ...presso system will automatically fill before heating on power up This is very important and must not be overlooked 2 Once the Espresso system has been cooled the LCD will display the message Machine cooled and water will stop pumping through the system Remove the waste bucket and empty the contents before re fitting to the machine Ensure all pipes etc are refitted correctly into the bucket 10 3 2 ...

Страница 121: ...stem To refit the module and refill the system proceed as follows 1 Carefully re install the module into the machine Tighten the 2 lower module fixing screws refit the top LH retaining screw plug the two loom connectors into the module connectors and re fit the water inlet hose 2 Refit the RH boiler cover fresh ground coffee canister and fresh beans container Ensure fresh beans outlet slide is ope...

Страница 122: ...d engineer after every 50 000 vends A CoEx service kit part no PH11705000 shown opposite is available from the manufacturer and contains all of the components required to ensure the machine continues to give trouble free service The service kit contains the following components with part nos 1 Lower piston and cylinder assembly Pt No ME10592000 2 Filter head assembly Pt No ME11703000 3 Grinder bla...

Страница 123: ...ll the coupling off of the shaft and place to one side Ensure that the captive lock nut is retained in the drive coupling moulding 4 Working from the front of the brewer unscrew and remove the three retaining screws which secure the brewer unit together Carefully ease both the front and rear brewer panels away from the central piston chamber swing arms assembly 5 Holding the unit as shown in the p...

Страница 124: ...top of its stroke as shown in the photograph 7 Ensure that the piston drive cam b is positioned as shown If necessary push the piston drive cam anti clockwise until it reaches its stop position 8 Holding the lower piston and cylinder assembly as shown guide the assembly into the swing arms filter holder assembly 9 Check and ensure that the lower piston guide block c locates with the piston drive c...

Страница 125: ...ed pip b lines up with its locating dimple c on the input shaft Ensure that the captive lock nut is retained in the plastic drive coupling moulding Refit the bolt to secure the brewer drive coupling to the input shaft 12 Take the new filter head assembly from the service kit Holding the new filter assembly as shown turn the locking ring anti clockwise to its open position indicated by the two arro...

Страница 126: ... and agitator d from the drive shaft Note Nut is fitted with a left hand thread Remove the Grinder blade block e and discard Replace with the new grinder blade block included with the service kit Refit the agitator star washer and nut Ensure that the nut is tightened securely 3 Take the new grinder body complete with inner grinder ring from the service kit Screw the grinder body clockwise into the...

Страница 127: ...ronics Information The diagrams shown on the following pages illustrate the layout of and the connections between the electrical and electronic components within Infinity and Infinity Touch machines The following diagrams are common to all machines except where stated 11 1 Touch Screen COTI ...

Страница 128: ...119 COTI ICON Section 11 Electrical Electronic Diagrams 11 2 Touch Screen ICON ...

Страница 129: ...ines functions The board is located inside the door behind the monetary cover To gain access to the board 1 Switch off the power to the machine and open the front door Loosen the securing screws and remove the monetary cover 2 Open the monetary cover Unscrew and remove the two screws securing the control board cover Carefully remove the control board cover ...

Страница 130: ...21 COTI ICON Section 11 Electrical Electronic Diagrams 11 4 Control Board Connections Atlas H Board The diagram below and table opposite illustrate the connections between the control IRDA and LED boards ...

Страница 131: ...Technical Manual 122 Section 11 Electrical Electronic Diagrams ...

Страница 132: ... Electronic Diagrams 11 5 Input Output Board The input output board is located at the top RH side of the machine It is mounted onto the rear of the cabinet and can be accessed by removing the ingredient canisters and the RH boiler cover ...

Страница 133: ...Technical Manual 124 Section 11 Electrical Electronic Diagrams 11 6 Input Circuit 1 ...

Страница 134: ...125 COTI ICON Section 11 Electrical Electronic Diagrams 11 7 Input Circuit 2 ...

Страница 135: ...Technical Manual 126 Section 11 Electrical Electronic Diagrams 11 8 Output Circuit 1 ...

Страница 136: ...127 COTI ICON Section 11 Electrical Electronic Diagrams 11 9 Output Circuit 2 ...

Страница 137: ...Technical Manual 128 Section 11 Electrical Electronic Diagrams 11 10 Power Circuit Instant and Freshbrew Machines ...

Страница 138: ...129 COTI ICON Section 11 Electrical Electronic Diagrams 11 11 Power Circuit Espresso Machines ...

Страница 139: ...ature At room ambient temperature the thermistor resistance is approx 3000 ohms At 96 C the thermistor resistance is approx 200 ohms Both Boiler Heating Elements are controlled by Solid State Relays which are in turn controlled from the I O Board The Main Boiler Element is rated at 2 4kW the B2C Boiler Element is rated at 2 0kW Should control of the Heating Elements fail for any reason both Elemen...

Страница 140: ...ical information for the complete Crane machine range www cranems co uk technical CRANE MERCHANDISING SYSTEMS Pipsmore Park Bumpers Farm Industrial Estate Chippenham Wiltshire SN14 6NQ Tel 44 0 1249 44807 Fax 44 0 1249 444819 Email sales cranems co uk Website www cranems co uk ...

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