Troubleshooting
Question
Solution(s)
I can hear ‘pop’s
and ‘clicks’
through
500ADAT when I
am using it with
my audio
interface.
●
Ensure that the Sample Rate on 500ADAT and your audio interface are
matching.
●
Ensure the Clock source hierarchy is set correctly - If 500ADAT is the
‘master’ make sure 500ADATs clock settings DIP switch is set to
Internal and your audio interface is set to clock from it’s ADAT or Word
Clock Input connections.
●
Ensure that Buffer Size of your audio interface is set to around 128
samples or higher (the stability of your audio interface will depend on
your CPU performance). In general practise, the higher the buffer size,
the better. (low NBuffer sizes are only required when software
monitoring is required!)
●
Finally, restart your system by booting the clock master first, followed
by your clock slave. It’s not uncommon for audio interfaces to have
difficulty syncing to external clocks. The correct boot order should help.
My audio sounds
like it is being
‘pitch shifted;
●
Ensure that the Sample Rate on 500ADAT and your audio interface are
matching.
Please follow the detailed guide to configure 500ADAT’s sample rate in
the “
” and “
” sections
of this manual.
500ADAT User Manual
-Page 37-
©201
9
Cranborne Audio Ltd