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Support packages 

Smart7 cashless reader 

 

 

Published by CPI 

44072IG0101EN_Smart7_Installation-Guide_V1.0 

 

11 

7

 

Support packages 

If a USB flash drive is connected to the cashless reader, it switches to the service mode and a service package will be created and copied to the USB 

flash drive. When the USB flash drive is removed again, the reader performs a reset. 

As soon as a USB cable is connected, a service package will be created. This is included in a SPK.tar file and can be copied to the PC. For technical 

support, it can be uploaded to the GEN7 Configurator online tool or sent to the CPI support e-mail account: [email protected]

 

Fig. 20: *.tar Archive File including Configuration File 

The SPK-SNRxxxx-xxxxx.tar support package archive includes all relevant reader information within a folder scheme as given below. Data can be either 

opened or encrypted as file type “.enc”: 

 

 

Fig. 21: Support package folders (LH) and Config folder files (RH) 

7.1

 

Configuration data and settings (Config folder) 

The Config folder contains all configuration data and settings for this particular reader: 

Содержание Smart7

Страница 1: ...44072IG0101EN v1 0 Installation Guide Smart7 Cashless Reader Generation 7...

Страница 2: ...change without notice Disclaimer CPI does not accept liability for any errors or omissions contained within this document CPI shall not incur any penalties arising out of the adherence to interpretati...

Страница 3: ...rsion history 44072IG0101EN_Smart7_Installation Guide_V1 0 Published by CPI iii 1 Version history Revision Change Chapters Concerned Editor Date 44072IG0101EN_ _V1 0 First official version W Renner D...

Страница 4: ...se technical support is needed Installation of the cashless reader is depicted in chapter 8 The appended Index reduces the search for specific explanations For more information on how to configure the...

Страница 5: ...ention to safety messages and important information related to the cashless reader Caution indicates a hazardous situation which if not avoided could result in minor or moderate injury Notice is used...

Страница 6: ...Contents...

Страница 7: ...eader parameters example Country and Company Code 5 5 1 5 Updating Smart7 cashless reader using a configuration file 7 5 1 5 1 Configuration archive file structure 7 5 1 5 2 Generating configuration f...

Страница 8: ...Table of contents Smart7 cashless reader Published by CPI 44072IG0101EN_Smart7_Installation Guide_V1 0 viii 8 Installation 15 9 List of figures 18 10 Index 19...

Страница 9: ...ns for components exposed to the risk of electrostatic discharge The cashless reader must not be operated in the presence of flammable gases fumes or water Never pull the connecting cable of the cashl...

Страница 10: ...and without display on the right hand side Fig 3 Smart7 MDB without Display Front As shown on the center picture above the devices have two physical interface connectors on their rear side G7 MDB sock...

Страница 11: ...when the reader configuration is changed or updated Both files firmware and configuration are contained in an archive with encrypted files included The archive file has to be downloaded to the reader...

Страница 12: ...ect the Country Company Code Range s that should be available for the new customer by clicking the button 4 Click Save to create the new customer Now you can assign readers to the customer Fig 9 GEN7...

Страница 13: ...ight hand New Location field to go to the list of customers locations available Fig 11 GEN7 Configurator Selecting Customer Location to be Assigned to Reader 6 Select the Customer Location you want to...

Страница 14: ...articular reader only 5 1 3 Default configuration Each reader is supplied with a default configuration Unless it requires editing the default configuration can be downloaded with the Generate Config F...

Страница 15: ...rs that are assigned to that customer 3 Click the VMC Settings tab 4 Click the Edit button The Edit VMC Settings dialog box pops up Fig 15 GEN7 Configurator Setting Country and Company Code 5 Select S...

Страница 16: ...e reader It comes within a compressed tar archive including 5 encrypted fcon files This configuration file is an encrypted archive containing the necessary hashes for integrity checks the configuratio...

Страница 17: ...a PC s File Explorer directly is similar After the cashless reader has been connected to the PC using its USB interface the configuration file can be dragged and dropped from the PC s File Explorer to...

Страница 18: ...ader 1 Connect reader to PC via USB 2 Open reader using Windows Explorer for instance 3 Drag and drop configuration file to the reader 5 2 3 2 From USB flash drive to the Smart7 cashless reader 1 Conn...

Страница 19: ...s cashless reader with display only The display messages below have the following meaning Simultaneously the status LEDs indicate the device status as well cp Chap 6 2 Status LED p 10 Reader connected...

Страница 20: ...included in a SPK tar file and can be copied to the PC For technical support it can be uploaded to the GEN7 Configurator online tool or sent to the CPI support e mail account support cranepi com Fig 2...

Страница 21: ...ation or in a JSON viewer https jsonformatter org json pretty print 7 2 Logs The Logs folder includes the configuration and error log files Fig 23 Configuration and Error Log files which can be viewed...

Страница 22: ...25 Archive s Protocol Folder 7 4 Selections Selection list is also in json format and can be read in the viewer or in the Notepad application Fig 26 Archive s Selections Folder 7 5 Statistics The cash...

Страница 23: ...rt7_Installation Guide_V1 0 Published by CPI 14 Fig 27 Archive s Statistics Folder It can be read in MDSview Fig 28 Reader s Statistical Values shown in MDSview Software 7 6 Tag list The Tag list incl...

Страница 24: ...CPI trained and authorized personnel Do not connect the cashless reader if the device or its cable are damaged Risk of damage to the cashless reader The cashless reader is not suited for outdoor use M...

Страница 25: ...nship CPI shall not be liable for any consequential damages as a result of defects in material or workmanship Damage due to electrical overload negligence accidents misuse abuse vandalism or an act of...

Страница 26: ...Appendix...

Страница 27: ...Assigned Selected 4 Fig 13 GEN7 Configurator Configuring Reader according to VMC Settings 5 Fig 14 GEN7 Configurator Selecting VMC Settings Dialog Box 6 Fig 15 GEN7 Configurator Setting Country and C...

Страница 28: ...nectors 1 MDB 1 RS 232 1 USB 1 Contact data 16 21 Conventions text iv Country code 5 Customer assignment 2 Create new customer 2 Customer Location 5 D Default configuration 5 Definitions iv Diagnostic...

Страница 29: ...8 VMC Settings 5 Set up 2 Company code 5 Configuration file 7 Country code 5 Default 5 Other parameters 5 Summary 8 VMC Settings 5 Sotware update 2 SPK tar file 11 Statistics folder 13 Status LEDs 10...

Страница 30: ...C O N T A C T U S Crane Payment Innovations Corporate HQ 3222 Phoenixville Pike Suite 200 Malvern PA 19355 USA support cranepi com cranepi com support...

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