Registering Your Product
Registering Your Product
Fortinet customer services (such as firmware updates and technical support) require product
registration. Take a moment now to register your product at the Fortinet Customer Service and
Support web site:
Before you can register, you will need:
1.
Access to a new or existing Support Account
. Information on how to create and man-
age a support account is provided in the
Fortinet Support Portal User Guide
. If your organ-
ization already has an account, obtain the user name and password information from your
local account administrator to log in.
2.
The serial number of the unit you want to register.
You can find this information
using either the CLI or the GUI after powering up your appliance:
a. To use the CLI, log in to the CLI (over the serial console or, if networking is con-
figured, using SSH over an appropriately configured subnet) and enter the fol-
lowing CLI command:
eqcli > version.
Record the
System Serial Number
from the command output.
b. If networking is configured and the GUI has been enabled on a subnet., you can
also get the serial number from the
System Information
widget on the GUI dash-
board. The Dashboard appears automatically when you log into the GUI.
Once you have obtained both the login credentials of a support account and the System Serial
Number of the unit to register, do the following:
1. Log in to
using the login credentials obtained above.
2. Follow the instructions provided in the
Registration Frequently Asked Questions
under the
heading “How do I register a Fortinet device?” to register your Equalizer. When requested,
enter the
System Serial Number
you obtained above into the appropriate form. Once regis-
tration is completed, the appliance serial number and other information will appear in the
FortiCare Registration area.
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Copyright © 2014 Coyote Point Systems, A Subsidiary of Fortinet, Inc.
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