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Home Controller HC-1000 V2 

Installation Guide

Supported Model

C4-HC1000V2-E-B Home Controller HC-1000 V2

Graphical Symbols in This Guide

The following symbols and their descriptions draw your attention to important 
safe practices and additional information that can help you avoid death, injury, 
or loss of material or time.

WARNING!  

This indicates a potentially hazardous situation that, if 

not

 

avoided, may result in death or serious injury. 

DO NOT IGNORE A 

WARNING!

IMPORTANT! 

This indicates information that will help you avoid 

damage to your equipment, loss of materials, or loss of time. 

PAY 

ATTENTION TO THESE IMPORTANT STATEMENTS!

NOTE: 

This indicates information related to the current topic. 

Important Safety Instructions

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, 

stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A 

polarized plug has two blades with one wider than the other. A grounding 
type plug has two blades and a third grounding prong. The wide blade or the 
third prong are provided for your safety. If the provided plug does not fit into 
your outlet, consult an electrician for replacement of the obsolete outlet.

10.Protect the power cord from being walked on or pinched, particularly at 

plugs, convenience receptacles, and the point where they exit from the 
apparatus.

11.Only use attachments/accessories specified by the manufacturer.
12.Refer all servicing to qualified service personnel. Servicing is required when 

the apparatus has been damaged in any way, such as power-supply cord or 
plug is damaged, liquid has been spilled or objects have fallen into the 
apparatus, the apparatus has been exposed to rain or moisture, does not 
operate normally, or has been dropped.

WARNING!  

To reduce the risk of electrical shock, do not expose this 

apparatus to rain or moisture.

WARNING!  

This CLASS I apparatus must be connected to an AC IEC 

socket outlet that has a protective earthing connection (i.e., third-prong 
ground conductor).

 DO NOT DEFEAT THE PROTECTIVE EARTHING 

CONNECTION!

Introduction to Home Controller HC-1000 V2

The Control4

®

 Home Controller HC-1000 V2 provides the capability for 

controlling lights, home theaters, distributed audio systems, and other devices.

It provides extensive Media Management services for audio sources, such as 
CDs and DVDs stored in connected devices. It provides half a terabyte of 
storage for media, and allows you to use an external storage device for 
additional media storage. It also includes multi-zone audio capabilities, 
distributing digital music to rooms throughout the home.

Control4 Supported Devices

NOTE: 

The HC-1000 V2 enhances existing system capabilities. It replaces the 

main controller, running Director and Media Manager. You must have another 
controller, such as a Home Controller HC-200, Home Controller HC-300, or 
Home Controller HC-500 to run ZServer and to communicate with lighting and 
other ZigBee devices.

The HC-1000 V2 enhances a system’s capability to control the following 
Control4

®

 devices: 

*The HC-1000 V2 requires a Secondary Controller, for example, HC-200, HC-
300, or HC-500 configured to run ZServer.

For more information, see Products at 

http://www.control4.com

.

Requirements and Specifications

Prior to installing this product, ensure that a wired Ethernet network is in place.

The HC-1000 V2 specifications include:

What’s in the Box

The following are included in your HC-1000 V2 box:

Home Controller HC-1000 V2

IEC 320 power cord

Home Controller HC-1000 V2 Installation Guide

 (this document)

Additional Resources

The following resources are available to provide you with additional support. 

Your Control4

®

 Reseller

Control4

®

 Web Site: 

http://www.control4.com

Composer online help

Front View

1.

Data

—This LED indicates streaming audio is received.

2.

Link

—This LED indicates the HC-1000 V2 has been identified in a Control4 

Composer project.

3.

Power

—Indicates that the device is powered on.

4.

Identification button

—Button used when identifying this device in 

Composer. 

NOTE: 

Blinking is not a default LED action; LEDs blink to convey information.

Back View 

1.

Power plug port—

AC power receptacle for an IEC 320 power cord.

2.

Ethernet—

RJ-45 jack for a 10/100/1000 BaseT Ethernet connection.

3.

USB (2 ports)—

For external storage device with USB support (such as 

USB hard drive or memory stick).

4.

Power/Reset button

—The Controller is configured to power on when 

plugged in. If it doesn’t, press the Power/Reset button to power it on. To 
reset the unit, hold the Power/Reset button down until the Controller powers 
down, wait approximately 30 seconds, and then press the Power/Reset but-
ton again to power the unit back on.

Install the System

NOTE: 

The HC-1000 V2 is not intended for use in a home theater.

To install the HC-1000 V2:

1.

Ensure that your home network is in place before starting your system 
setup:

 The HC-1000 V2 requires a wired Ethernet network connection; use 

all features as designed. When connected, the HC-1000 V2 can access 

Web-based media databases and Control4

®

 system updates.

2.

Connect the HC-1000 Controller to the network:

 To connect using an 

Ethernet connection, plug the data cable from the home network connection 
into the HC-1000 V2 RJ-45 port (labeled “Ethernet”) at the network switch. 

3.

Power up the Controller: 

Plug the HC-1000 V2 power cord (provided) into 

the HC-1000 V2 power plug port, and then into an electrical outlet.

4.

Connect the system devices

 as described in the  “Connect Devices” sec-

tion that follows.

5.

Optional: Set up external storage devices

 as described in “Set up Exter-

nal Storage Device” on page 1.

Connect Devices

Connect all applicable devices to the HC-1000 V2 using one of the connection 
options described in the following table. 

Table 1. Connection Options

NOTE: 

The HC-1000 V2 has no Audio Out ports. Audio streaming is done 

using the Ethernet connection.

Set up External Storage Device

You can store and access media from an external storage device, such as a 
network hard drive or USB memory device. Simply plug the USB drive into one 
of the USB ports and configure or scan the media from Composer. 

Troubleshooting

If the Data LED is flashing slowly, a drive integrity check or formatting is cur-
rently underway. 

If the Link LED is flashing quickly, the formatting or integrity check has 
failed.

To reset the device, press and hold the Identify button. When both LEDs illu-
minate momentarily, the device has been reset.

To restore the network configuration, press and hold the Identify button 
when the device is powered up until the LEDs illuminate.

To maintain media drive integrity, the device may infrequently take an 
extended period of time (up to 1 hour) to boot while a forced file system 
integrity check occurs.

Touch Screen (Wireless or Wall-Mounted)
Mini Touch Screen 
LCD Keypad*
Wireless 2, 3, & 6 Button Keypads*
Wireless Thermostat*

Speaker Point

®

Supported third-party devices

Wireless Dimmer*
Wireless Switch*
Wireless Outlet Dimmer*
Wireless Outlet Switch*
Multi Channel Amplifier
Audio Matrix Switch
Multi Tuner

Model Number

C4-HC1000V2-E-B

Media Recognition

Online CD/DVD recognition and media 
information service

Display

LED indicators

Power Requirements

100-240 VAC, 60/50 Hz, 0.7 A MAX

Dimensions

H x W x D: 3 3/8” x 16 3/4” x 14”

Device Weight

15.4 pounds

Shipping Weight

20 pounds

 

1. 2. 3. 4.

1.

3.

2.

4.

Power plug port

—For use with the IEC 320 power connector 

(provided)

Ethernet

—RJ-45 for a 10/100/1000 BaseT Ethernet connec-

tion.

USB (2 ports)

—For external storage device with USB support 

(such as FAT32 formatted devices)

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