Polycom
®
VVX
®
450 Business IP Phone
Quick user Guide
MAIN MENU SCREEN
Displays menu options
for settings and device
information. Available
anytime.
CAllS SCREEN
Displays all active and held
calls. Available when you
have an active or held call
in progress.
lINES SCREEN
Displays phone lines,
favourites, and conditional
soft keys. Available anytime.
SwItCh AMoNg PhoNE SCREENS
You can view any screen on your phone from other
screens.
To switch between screens:
- Press
to view the main menu, lines, or calls screen.
PlACE CAllS
You can only have one active call in progress on your phone.
To place a call, do one of the following:
- Pick up the handset, press
or
, enter the
phone number and press
Send.
Quick Start Guide (May 2018)
Hosted
PBX
- Enter the phone number, press
Dial
and pick up
the handset, or press
or
.
- Press the line key, enter the phone number, and
select
Send.
- Select
New Call,
enter the phone number,
and press
Send.
ANSwER CAllS
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call, do one of the following:
- To answer with the speakerphone, press
or press the
Answer
soft key.
- To answer with the handset, pick up the handset.
- To answer with a headset, press
.
END CAllS
You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
- Replace the handset in the cradle, press
or
,
or press the
End Call
soft key.
To end a held call:
- Highlight the held call and press
Resume.
- Press
End Call.
holD AND RESUME CAllS
You can have multiple calls on hold and resume a call
at any time.
To hold a call:
- Highlight the call and press the
hold
soft key or press
Polycom
®
VVX
®
250, 350, and 450 Business IP Phones - Quick Tips
3725-48827-001A | UC Software 5.8.0 | May 2018
These Quick Tips apply to VVX 250, 350, and 450
business IP phones.
Main Menu
Screen
Displays menu
options for settings
and device
information.
Available anytime.
Calls Screen
Displays all Active and
Held calls.
Available when you
have an Active or Held
calls in progress
.
Lines Screen
Displays phone lines,
favorites, and
conditional soft keys.
Available anytime.
Switch among Phone Screens
You can view any screen on your phone from other
screens
To switch between screens:
»
Press
to view the Main Menu, Lines, or
Calls screen.
Place Calls
You can only have one active call in progress on
your phone.
To place a call:
»
Do one of the following:
➢
Pick up the handset, press
or
, enter
the phone number, and press
Send
.
➢
Enter the phone number, press
Dial
, and
pick up the handset, or press
or
.
➢
Press the Line key, enter the phone
number, and select
Send
.
➢
Select
New Call
, enter the phone number,
and press
Send
.
Answer Calls
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call:
»
Do one of the following:
➢
To answer with the speakerphone, press
or press
Answer
soft key.
➢
To answer with the handset, pick up the
handset.
➢
To answer with a headset, press
.
End Calls
You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
»
Replace the handset in the cradle, press
or
, or press the
End Call
soft key.
To end a held call:
1
Highlight the held call and press
Resume.
2
Press
End Call
.
Hold and Resume Calls
You can have multiple calls on hold and resume a
call at any time.
To hold a call:
»
Highlight the call and press the
Hold
soft key
or press .
To resume a call
»
Highlight the call and press the
Resume
soft
key or press
.
Transfer Calls
You can transfer calls to any contact.
To transfer a call:
1
Press and hold the
Transfer
soft key or press
.
2
Choose
Blind
or
Consultative
.
3
Dial a number or choose a contact.
If you chose
Blind
, the call is transferred
immediately.
To resume a call:
- Highlight the call and press the
Resume
soft key or
press
Polycom
®
VVX
®
250, 350, and 450 Business IP Phones - Quick Tips
3725-48827-001A | UC Software 5.8.0 | May 2018
These Quick Tips apply to VVX 250, 350, and 450
business IP phones.
Main Menu
Screen
Displays menu
options for settings
and device
information.
Available anytime.
Calls Screen
Displays all Active and
Held calls.
Available when you
have an Active or Held
calls in progress
.
Lines Screen
Displays phone lines,
favorites, and
conditional soft keys.
Available anytime.
Switch among Phone Screens
You can view any screen on your phone from other
screens
To switch between screens:
»
Press
to view the Main Menu, Lines, or
Calls screen.
Place Calls
You can only have one active call in progress on
your phone.
To place a call:
»
Do one of the following:
➢
Pick up the handset, press
or
, enter
the phone number, and press
Send
.
➢
Enter the phone number, press
Dial
, and
pick up the handset, or press
or
.
➢
Press the Line key, enter the phone
number, and select
Send
.
➢
Select
New Call
, enter the phone number,
and press
Send
.
Answer Calls
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call:
»
Do one of the following:
➢
To answer with the speakerphone, press
or press
Answer
soft key.
➢
To answer with the handset, pick up the
handset.
➢
To answer with a headset, press
.
End Calls
You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
»
Replace the handset in the cradle, press
or
, or press the
End Call
soft key.
To end a held call:
1
Highlight the held call and press
Resume.
2
Press
End Call
.
Hold and Resume Calls
You can have multiple calls on hold and resume a
call at any time.
To hold a call:
»
Highlight the call and press the
Hold
soft key
or press .
To resume a call
»
Highlight the call and press the
Resume
soft
key or press
.
Transfer Calls
You can transfer calls to any contact.
To transfer a call:
1
Press and hold the
Transfer
soft key or press
.
2
Choose
Blind
or
Consultative
.
3
Dial a number or choose a contact.
If you chose
Blind
, the call is transferred
immediately.
tRANSfER CAllS
You can transfer calls to any contact.
To transfer a call:
- Press and hold the
transfer
soft key or press
Polycom
®
VVX
®
250, 350, and 450 Business IP Phones - Quick Tips
3725-48827-001A | UC Software 5.8.0 | May 2018
These Quick Tips apply to VVX 250, 350, and 450
business IP phones.
Main Menu
Screen
Displays menu
options for settings
and device
information.
Available anytime.
Calls Screen
Displays all Active and
Held calls.
Available when you
have an Active or Held
calls in progress
.
Lines Screen
Displays phone lines,
favorites, and
conditional soft keys.
Available anytime.
Switch among Phone Screens
You can view any screen on your phone from other
screens
To switch between screens:
»
Press
to view the Main Menu, Lines, or
Calls screen.
Place Calls
You can only have one active call in progress on
your phone.
To place a call:
»
Do one of the following:
➢
Pick up the handset, press
or
, enter
the phone number, and press
Send
.
➢
Enter the phone number, press
Dial
, and
pick up the handset, or press
or
.
➢
Press the Line key, enter the phone
number, and select
Send
.
➢
Select
New Call
, enter the phone number,
and press
Send
.
Answer Calls
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call:
»
Do one of the following:
➢
To answer with the speakerphone, press
or press
Answer
soft key.
➢
To answer with the handset, pick up the
handset.
➢
To answer with a headset, press
.
End Calls
You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
»
Replace the handset in the cradle, press
or
, or press the
End Call
soft key.
To end a held call:
1
Highlight the held call and press
Resume.
2
Press
End Call
.
Hold and Resume Calls
You can have multiple calls on hold and resume a
call at any time.
To hold a call:
»
Highlight the call and press the
Hold
soft key
or press .
To resume a call
»
Highlight the call and press the
Resume
soft
key or press
.
Transfer Calls
You can transfer calls to any contact.
To transfer a call:
1
Press and hold the
Transfer
soft key or press
.
2
Choose
Blind
or
Consultative
.
3
Dial a number or choose a contact.
If you chose
Blind
, the call is transferred
immediately.
.
- Choose
Blind
or
Consultative.
- Dial a number or choose a contact. If you choose
Blind
, the call is transferred immediately. If you choose
Consultative
, press the
transfer
soft key or press
Polycom
®
VVX
®
250, 350, and 450 Business IP Phones - Quick Tips
3725-48827-001A | UC Software 5.8.0 | May 2018
These Quick Tips apply to VVX 250, 350, and 450
business IP phones.
Main Menu
Screen
Displays menu
options for settings
and device
information.
Available anytime.
Calls Screen
Displays all Active and
Held calls.
Available when you
have an Active or Held
calls in progress
.
Lines Screen
Displays phone lines,
favorites, and
conditional soft keys.
Available anytime.
Switch among Phone Screens
You can view any screen on your phone from other
screens
To switch between screens:
»
Press
to view the Main Menu, Lines, or
Calls screen.
Place Calls
You can only have one active call in progress on
your phone.
To place a call:
»
Do one of the following:
➢
Pick up the handset, press
or
, enter
the phone number, and press
Send
.
➢
Enter the phone number, press
Dial
, and
pick up the handset, or press
or
.
➢
Press the Line key, enter the phone
number, and select
Send
.
➢
Select
New Call
, enter the phone number,
and press
Send
.
Answer Calls
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call:
»
Do one of the following:
➢
To answer with the speakerphone, press
or press
Answer
soft key.
➢
To answer with the handset, pick up the
handset.
➢
To answer with a headset, press
.
End Calls
You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
»
Replace the handset in the cradle, press
or
, or press the
End Call
soft key.
To end a held call:
1
Highlight the held call and press
Resume.
2
Press
End Call
.
Hold and Resume Calls
You can have multiple calls on hold and resume a
call at any time.
To hold a call:
»
Highlight the call and press the
Hold
soft key
or press .
To resume a call
»
Highlight the call and press the
Resume
soft
key or press
.
Transfer Calls
You can transfer calls to any contact.
To transfer a call:
1
Press and hold the
Transfer
soft key or press
.
2
Choose
Blind
or
Consultative
.
3
Dial a number or choose a contact.
If you chose
Blind
, the call is transferred
immediately.
after speaking with your contact.
foRwARD CAllS
You can forward an incoming call to a contact
or forward all incoming calls to a contact.
Polycom
®
VVX
®
250, 350, and 450 Business IP Phones - Quick Tips
3725-48827-001A | UC Software 5.8.0 | May 2018
These Quick Tips apply to VVX 250, 350, and 450
business IP phones.
Main Menu
Screen
Displays menu
options for settings
and device
information.
Available anytime.
Calls Screen
Displays all Active and
Held calls.
Available when you
have an Active or Held
calls in progress
.
Lines Screen
Displays phone lines,
favorites, and
conditional soft keys.
Available anytime.
Switch among Phone Screens
You can view any screen on your phone from other
screens
To switch between screens:
»
Press
to view the Main Menu, Lines, or
Calls screen.
Place Calls
You can only have one active call in progress on
your phone.
To place a call:
»
Do one of the following:
➢
Pick up the handset, press
or
, enter
the phone number, and press
Send
.
➢
Enter the phone number, press
Dial
, and
pick up the handset, or press
or
.
➢
Press the Line key, enter the phone
number, and select
Send
.
➢
Select
New Call
, enter the phone number,
and press
Send
.
Answer Calls
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call:
»
Do one of the following:
➢
To answer with the speakerphone, press
or press
Answer
soft key.
➢
To answer with the handset, pick up the
handset.
➢
To answer with a headset, press
.
End Calls
You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
»
Replace the handset in the cradle, press
or
, or press the
End Call
soft key.
To end a held call:
1
Highlight the held call and press
Resume.
2
Press
End Call
.
Hold and Resume Calls
You can have multiple calls on hold and resume a
call at any time.
To hold a call:
»
Highlight the call and press the
Hold
soft key
or press .
To resume a call
»
Highlight the call and press the
Resume
soft
key or press
.
Transfer Calls
You can transfer calls to any contact.
To transfer a call:
1
Press and hold the
Transfer
soft key or press
.
2
Choose
Blind
or
Consultative
.
3
Dial a number or choose a contact.
If you chose
Blind
, the call is transferred
immediately.
Polycom
®
VVX
®
250, 350, and 450 Business IP Phones - Quick Tips
3725-48827-001A | UC Software 5.8.0 | May 2018
These Quick Tips apply to VVX 250, 350, and 450
business IP phones.
Main Menu
Screen
Displays menu
options for settings
and device
information.
Available anytime.
Calls Screen
Displays all Active and
Held calls.
Available when you
have an Active or Held
calls in progress
.
Lines Screen
Displays phone lines,
favorites, and
conditional soft keys.
Available anytime.
Switch among Phone Screens
You can view any screen on your phone from other
screens
To switch between screens:
»
Press
to view the Main Menu, Lines, or
Calls screen.
Place Calls
You can only have one active call in progress on
your phone.
To place a call:
»
Do one of the following:
➢
Pick up the handset, press
or
, enter
the phone number, and press
Send
.
➢
Enter the phone number, press
Dial
, and
pick up the handset, or press
or
.
➢
Press the Line key, enter the phone
number, and select
Send
.
➢
Select
New Call
, enter the phone number,
and press
Send
.
Answer Calls
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call:
»
Do one of the following:
➢
To answer with the speakerphone, press
or press
Answer
soft key.
➢
To answer with the handset, pick up the
handset.
➢
To answer with a headset, press
.
End Calls
You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
»
Replace the handset in the cradle, press
or
, or press the
End Call
soft key.
To end a held call:
1
Highlight the held call and press
Resume.
2
Press
End Call
.
Hold and Resume Calls
You can have multiple calls on hold and resume a
call at any time.
To hold a call:
»
Highlight the call and press the
Hold
soft key
or press .
To resume a call
»
Highlight the call and press the
Resume
soft
key or press
.
Transfer Calls
You can transfer calls to any contact.
To transfer a call:
1
Press and hold the
Transfer
soft key or press
.
2
Choose
Blind
or
Consultative
.
3
Dial a number or choose a contact.
If you chose
Blind
, the call is transferred
immediately.
Polycom
®
VVX
®
250, 350, and 450 Business IP Phones - Quick Tips
3725-48827-001A | UC Software 5.8.0 | May 2018
These Quick Tips apply to VVX 250, 350, and 450
business IP phones.
Main Menu
Screen
Displays menu
options for settings
and device
information.
Available anytime.
Calls Screen
Displays all Active and
Held calls.
Available when you
have an Active or Held
calls in progress
.
Lines Screen
Displays phone lines,
favorites, and
conditional soft keys.
Available anytime.
Switch among Phone Screens
You can view any screen on your phone from other
screens
To switch between screens:
»
Press
to view the Main Menu, Lines, or
Calls screen.
Place Calls
You can only have one active call in progress on
your phone.
To place a call:
»
Do one of the following:
➢
Pick up the handset, press
or
, enter
the phone number, and press
Send
.
➢
Enter the phone number, press
Dial
, and
pick up the handset, or press
or
.
➢
Press the Line key, enter the phone
number, and select
Send
.
➢
Select
New Call
, enter the phone number,
and press
Send
.
Answer Calls
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call:
»
Do one of the following:
➢
To answer with the speakerphone, press
or press
Answer
soft key.
➢
To answer with the handset, pick up the
handset.
➢
To answer with a headset, press
.
End Calls
You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
»
Replace the handset in the cradle, press
or
, or press the
End Call
soft key.
To end a held call:
1
Highlight the held call and press
Resume.
2
Press
End Call
.
Hold and Resume Calls
You can have multiple calls on hold and resume a
call at any time.
To hold a call:
»
Highlight the call and press the
Hold
soft key
or press .
To resume a call
»
Highlight the call and press the
Resume
soft
key or press
.
Transfer Calls
You can transfer calls to any contact.
To transfer a call:
1
Press and hold the
Transfer
soft key or press
.
2
Choose
Blind
or
Consultative
.
3
Dial a number or choose a contact.
If you chose
Blind
, the call is transferred
immediately.
