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3

High Efficiency Pond 

& Waterfall Pump 

Owner’s Manual

www.completeaquatics.com

CAUTION: 

DO NOT opperate this product under any condition 

other than those for which it is specified. Failure to observe this 

precaution can lead to electrical shock, electrical leakage, fire, 

water leakeage or other problems. 

CAUTION: 

Ensure pump is installed according to local elecrical 

code. Pump must be installed with a ground-fault circuit interupter 

(GFI). Pump must operate on 100-120 volt, 60 Hz AC electric 

supply. Please contact an electrician.

WARNING: 

RISK OF ELECTRIC SHOCK - This pump is supplied 

with a grounding conductor and grounding type attachment plug. Be 

certain that it is connected only to properly grounded, grounding-type 

receptacle. 

CAUTION: 

Make sure power source and plug are protected 

and located away from water or the pump discharge to prevent 

accidental shock or short circuit. 

DANGER: 

Never place a hand or any other object in or near the 

pump inlet or outlet while the machine is under power and/or 

operating. Before attempting any maintenance on pump, ensure 

that power cord is completely disconnected from power supply. 

Always wait for motor to completely stop before handling pump or 

begining maintenance. 

CAUTION: 

Avoid dry operation. Always operate pump completely 

submersed in water. If using as an in-line pump, pump must be 

elevated beneath water-level and filled with water. 

CAUTION: 

Evaluated for use with water only. 

Not intended for 

use with swimming pools. 

6

High Efficiency Pond 

& Waterfall Pump 

Owner’s Manual

www.completeaquatics.com

Winterizing:

•  Under no circumstances should the pump be left in frozen 

water or water inside the pump be allowed to freeze.

•  When the pump is out of use for an extended period, wash it 

and dry it thoroughly, then store it indoors.

•  Always run a test operation before putting the pump back into 

operation. 

•  When the pump is left installed, it should be run at regular 

intervals (about once per week). 

Warranty:

The Complete Aquatics High Efficiency Pond & Waterfall pump 

carries a two (2) year limited warranty. This limited warranty is 

extended solely to the original purchaser commencing from the 

date of original purchase receipt and is void if any of the following 

apply:

•  The pump was run in dry conditions causing the thermal 

overload protection to trip. Skimmers with inadequate or 

clogged filtration may create conditions in which the pump 

runs dry.

•  The pump was not run on a dedicated circuit.

•  The cord has been cut or altered.

•  The pump has been misused or abused.

•  Complete Aquatics pump identification tag or any other markings 

or labels on the pump have been removed or altered. 

Warranty Claims:

•  In case of warranty claims, pump should be returned to place 

of purchase accompanied by original receipt.

1

High Efficiency Pond 

& Waterfall Pump 

Owner’s Manual

www.completeaquatics.com

The Complete Aquatics High Efficiency

Pond & Waterfall Pump

Owner’s Manual*

For Models: 

 

JGP-15000 (4,000 gallons per hour)

 

 

 

JGP-20000 (5,200 gph) 

  

 

 

 

JGP-25000 (6,100 gph) 

  

 

 

 

JGP-30000 (8,000 gph)

Please read this 

entire manual 

before installing 

or operating!

*Manufactured by Jebao, P.R. China

8

High Efficiency Pond 

& Waterfall Pump 

Owner’s Manual

www.completeaquatics.com

Cleaning (cont’d):

•  Replace the impeller/intake cover and attach using the 4 

screws.

•  Replace the intake screen.

Problem

Possible Cause

Possible Solution

Pump 

does not 

start

Power is off

Turn Power On

Power failure

Check power supply or contact 

power company

Volatge drop/over

-

load

Check/Replace the GFI 

(Ground Fault Interrupter)

Power cord is not 

connected

Connect power cord

Pump 

stops after 

starting

Pump is overheat

-

ing

Submerge pump/Raise water 

level/Allow pump to cool/Clean 

impeller

Power/Current 

overload

Check length/size of power 

cable. Check or replace GFI

Intake is blocked/

Impeller needs 

cleaned

Remove debris from the pump 

intake. Refer to page 7 for 

cleaning instructions.

Diminished 

flow rate or 

no water 

flow

Impeller needs 

cleaned

Refer to page 7 for cleaning 

instructions

Obstruction in 

pump or piping

Clear obstruction

Low water level

Stop operation/Raise water level

Troubleshooting Guide:

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