Quick Specs
•
AMD Sempron
TM
3000+ processor
•
256MB PC3200 DDR SDRAM
memory
•
80GB hard drive
•
CD-RW/DVD-ROM combo drive
•
Front panel 9-in-1 memory card
reader
•
In-Home hardware service
Data Sheet
Compaq Presario SR1602HM Desktop PC
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Great Value for Your Money
•
24/7 toll-free support
•
1 year limited warranty
1
•
Enhanced Protection from viruses,
spam and spyware out of the box
Value That is Built to Last
With Compaq Presario PCs, you are not only getting
great value for your money, you are buying a PC that
is built to last. Compaq delivers the quality and
reliability you expect from a global technology leader.
We test our PCs rigorously and improve them
continually to deliver high quality products at an
affordable price.
Award Winning Support
Every Compaq Presario PC is backed by
award-winning Support Services, an organization
dedicated to helping you. Whether you prefer
self-help tutorials, e-mail assistance or advice over
the phone, Support Services can accommodate you
and is prepared to help.
Presario PCs include 24/7 toll-free phone assistance
by calling 1-800-OKCOMPAQ (1-800-652-6672).
Agents are available in English and Spanish in the
United States or in English and French in Canada.
Help is available right on the Presario desktop, and
customers can just point-and-click on the Help and
Support Center desktop icon. In seconds, you get
fast, 24/7 advice, trouble-shooting tools, software and
news. If you prefer e-mail help, you can send an
e-mail and receive an answer within 24 hours.
Unlike many competitors’ PCs, all Compaq Presario
PCs have a 1 year limited hardware warranty and 90
day technical support.
PC Security
Every Presario PC has protection from viruses, spam
and spyware out of the box with preinstalled Norton
Internet Security 2005 AntiSpyWare Edition. Your PC
also includes 60 days of live updates, and after 60
days, you can update your subscription to help
protect your PC from future outbreaks
2
.
Each Compaq Presario is built with integrated
diagnostic tools which give you access to a new
security check via the preinstalled Help & Support
Center. The security check initiates more than 30
diagnostics to check the overall health of the system.
If a security threat is detected, easy, step-by-step
instructions are provided for removing it at no charge
as long as the customer owns the PC.
The PC Security Center Web site provides access to
dedicated real-time chat and e-mail response teams
specializing in security and support for Presario
customers
2
. When new virus outbreaks happen,
Presario customers can sign up for a virus solution
class with live Q&A session at www.hp.com and click
on “PC Security”
3
.
Everything You Need
All Compaq Presario desktop PCs feature a built-in,
front access 9-in-1 memory card reader
4
, FireWire
(1394) and USB 2.0 so you can transfer your video,
digital photos and music directly to your PC. In
addition, your Presario PC has a full suite of software
including Microsoft Works, Microsoft Money5, Apple
iTunes, a DVD player and Norton Internet Security
2005 AntiSpyWare Edition.
1
1 year limited hardware warranty and 90 day software technical support.
2
Internet access required and sold separately. First 60 days included; subscription
required for live updates afterwards.
3
Internet access required.
4
Supports Smart Media, xD, MultiMedia Card, Secure Digital (SD), Compact Flash I, Compact Flash
II, IBM Micro Drive, Memory Stick and Memory Stick Pro.
5
Some features will expire in 2007.
