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Installing Software Drivers

3-3

Compaq Confidential – Need to Know Required

Writer: Debbie McRill Project: Compaq DAT AutoLoader Reference Guide Comments:

Part Number: 326817-021 File Name: d-ch3 Installing Software Drivers.doc Last Saved On: 1/25/00 10:06 AM

Novell NetWare

Drivers for the SCSI controller and tape drive hardware are located on Support
Software Diskettes and on the Compaq SmartStart and Support Software CD.
The Support Software ships with each computer or can be downloaded from
the Compaq website. The software tape device driver is located either with
your tape backup software or with the operating system. Refer to your backup
software application installation guide for more information regarding
additional software that might be needed

.

Table 3-2

Novell NetWare

Controller

Software Driver Information

■

32-Bit Fast SCSI-2 Controllers

■

Wide-Ultra SCSI Controllers

■

LVD Wide SCSI Controllers

Run the

README.COM

file on any of the

Novell Software Support Diskettes (NSSD)
for driver installation instructions.

Be sure to load drivers in accordance with the Compaq controller being used.

There are additional driver issues if you wish to use applications requiring the
Advanced SCSI Programming Interface (ASPI) support. For more information
see the following section.

ASPI Support

The

README.COM

on the Novell Software Support Diskette (NSSD)

outlines the specific drivers you need to support ASPI tape backup
applications.

If you are using a tape backup application that uses the ASPI, such as
ARCserve

IT

from Compaq or VERITAS BackupExec, refer to the information

provided with your application NLM to determine whether it uses ASPI.

The Compaq ASPI drivers,

CPQSASPI.NLM

Device Driver Functional

Specification (DDFS) and

NWASPI.NLM

NetWare Peripheral Architecture

(NWPA), provide ASPI support for the Compaq SCSI architecture for
applications that require this interface.

All of the required drivers for ASPI tape support are provided on the Novell
Software Support Diskette (NSSD). The Support Software ships with each
computer or can be downloaded from the Compaq website.

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Содержание DAT AutoLoader

Страница 1: ...Compaq DAT AutoLoader Reference Guide Third Edition January 2000 Part Number 326817 003 Compaq Computer Corporation...

Страница 2: ...ced in any form without prior written consent from Compaq Computer Corporation 2000 Compaq Computer Corporation All rights reserved Printed in the U S A The software described in this guide is furnish...

Страница 3: ...Website x Compaq Authorized Reseller x Chapter 1 Overview Introduction to the DAT AutoLoader 1 1 Features 1 2 The SCSI Interface 1 3 Controller Requirements 1 3 Reliability of Backup Devices 1 3 Proj...

Страница 4: ...enVMS 3 4 SCO OpenServer 3 4 Configuring the SCSI ID for SCO OpenServer 3 5 SCO UnixWare 3 6 SunSoft Solaris 3 7 Banyan VINES 3 8 Chapter 4 Operation Introduction to Magazines and Cassettes 4 1 Labeli...

Страница 5: ...g After Installation 6 4 For Tru64 Unix 6 4 For Novell NetWare 6 4 For Microsoft Windows NT Systems 6 5 For SCO OpenServer Systems 6 5 For IBM OS 2 Systems 6 6 Resolving Operating Problems 6 6 Resolvi...

Страница 6: ...vi Appendix C Specifications Dimensions and Weight C 1 Temperature and Humidity Range C 2 Power Requirements C 2 Air Cooling Requirement C 2 Suspended Particulate C 3 Index...

Страница 7: ...t they should be pressed simultaneously USER INPUT User input appears in a different typeface and in uppercase FILENAMES File names appear in uppercase italics Menu Options Command Names Dialog Box Na...

Страница 8: ...tions NOTE Text set off in this manner presents commentary sidelights or interesting points of information Symbols on Equipment These icons may be located on equipment in areas where hazardous conditi...

Страница 9: ...bly marked with these symbols indicates that the component exceeds the recommended weight for one individual to handle safely WARNING To reduce the risk of personal injury or damage to the equipment o...

Страница 10: ...the Compaq website by logging on to the Internet at http www compaq com Be sure to have the following information available before you call Compaq Technical support registration number if applicable...

Страница 11: ...s up to eight DDS cassettes in a removable magazine which enables you to back up weeks and months of data automatically High speed file retrieval and cassette swapping typically allow access to any fi...

Страница 12: ...f cleaning the heads by a factor of eight The TapeAlert feature allows software and operating systems to warn users of conditions which may occur such as a cassette nearing the end of its useful life...

Страница 13: ...ith an LVD 32 bit Fast SCSI 2 Controller or higher Any of these controllers fully support the Compaq 20 40 GB DAT 8 Cassette AutoLoader IMPORTANT All SCSI devices on the same bus must either be intern...

Страница 14: ...increases and eventually causes the drive to fail Capacity The best method for building hardware reliability into a backup strategy is to ensure that the backup hardware is matched to the computers Ta...

Страница 15: ...e been approved by Compaq See Table 1 2 for list of approved cassettes These formats were introduced by the DDS Manufacturers Group and are approved by the American National Standards Institute ANSI a...

Страница 16: ...cations laid down by the ECMA ISO IEC and ANSI standards 1 2 3 4 Figure 1 2 DDS Logo Media The Media Recognition System MRS enables drives to identify DDS grade media DDS MRS cassettes have a series o...

Страница 17: ...Expectancy of Cassettes All DDS certified media are designed to withstand at least 2000 passes Under optimum environmental conditions 50 relative humidity 22 C this is equivalent to about 100 to150 ba...

Страница 18: ...ccess certain areas of a cassette or there may be a high system overhead that can cause streaming to stop Both of these factors increase the number of cassette passes in a given area Because these par...

Страница 19: ...s for connecting the tabletop DAT AutoLoader to a Compaq computer Installation involves the following steps 1 Configuring the DAT AutoLoader 2 Preparing the computer 3 Installing the DAT AutoLoader 4...

Страница 20: ...m see Figure 2 1 The settings in the DAT AutoLoader can be changed if required by a particular system Figure 2 1 Autoloader jumper pins Table 2 1 Hardware Settings Jumper Description Default 1 SCSI ID...

Страница 21: ...I ID jumper settings see Table 2 2 Table 2 2 SCSI Jumper Pins SCSI ID Bit 2 Bit 1 Bit 0 0 0 0 0 1 0 0 1 2 0 1 0 3 0 1 1 4 1 0 0 5 1 0 1 6 1 1 0 7 1 1 1 Note SCSI ID 7 is reserved for the SCSI controll...

Страница 22: ...configuration switches Table 2 3 Switch Settings Switch Number Description Default 1 Reserved OFF 2 Reserved OFF 3 Reserved OFF 4 Reserved OFF 5 Terminator Power OFF 6 Reserved OFF 7 DC Control 1 OFF...

Страница 23: ...rol 2 Definition OFF OFF Compression disabled at power on The host is allowed to control compression OFF ON Compression disabled at power on The host is not allowed to control compression ON OFF Compr...

Страница 24: ...ipheral devices 3 Disconnect the AC main power cord from the outlet then from the computer and from all peripheral devices 4 Disassemble the system to expose the drive bay see documentation included w...

Страница 25: ...g a Torx 15 screwdriver 2 Slide the AutoLoader partially into an available removable media bay Figure 2 4 Installing the DAT AutoLoader without drive rails 3 Connect the SCSI signal cable and the powe...

Страница 26: ...e computer WARNING To reduce the risk of electric shock or damage to your equipment do not disable the power cord grounding feature This equipment is designed for connection to a grounded earthed powe...

Страница 27: ...ick the and buttons The SCSI ID default is 6 1 Figure 2 6 External AutoLoader SCSI and options switches 2 Set the configuration switches located on the bottom 1 of the AutoLoader if required See the p...

Страница 28: ...chain another DAT AutoLoader remove the external terminator Connect the SCSI cable between the AutoLoaders and then connect the terminator to the unused connector on the second AutoLoader 5 Connect th...

Страница 29: ...SunSoft Solaris Banyan VINES Device Drivers Drivers are located on the Support Software Diskettes and on the Compaq SmartStart and Support Software CD The drivers on the Support Software Diskettes may...

Страница 30: ...l software that might be needed Table 3 1 Microsoft Windows NT Controller Software Driver Information 32 Bit Fast SCSI 2 Controllers 32 Bit Fast Wide SCSI 2 Controllers Wide Ultra SCSI Controllers LVD...

Страница 31: ...n accordance with the Compaq controller being used There are additional driver issues if you wish to use applications requiring the Advanced SCSI Programming Interface ASPI support For more informatio...

Страница 32: ...s required ctape_ioctl unmapped scsi density code 0x30 DDR entry needed NOTE If the drivers are unseen after installation you need to rebuild the kernal See Chapter 6 Troubleshooting for additional in...

Страница 33: ...ate README on the Compaq Support Software CD The name of the driver is CHA In addition the appropriate version of the Compaq Extended Feature Supplement EFS for SCO OpenServer is required For SCO Open...

Страница 34: ...en add the correct tape driver using correct ID bus and LUN values SCO UnixWare The drivers required to support Compaq SCSI tape drives under SCO UNIX are the SCO SCSI tape stp driver and an appropria...

Страница 35: ...on on identifying appropriate drivers for SCSI controllers Table 3 5 SunSoft Solaris Controller Software Driver Information 32 Bit Fast SCSI 2 Controllers 32 Bit Fast Wide SCSI 2 Controllers Wide Ultr...

Страница 36: ...lers 32 Bit Fast Wide SCSI 2 Controllers Refer to the documentation from Banyan regarding the Compaq Fast SCSI 2 53C710 EISA SCSI driver Wide Ultra SCSI Controllers LVD Wide SCSI Controllers To ensure...

Страница 37: ...ifying the front panel LCD message categories LCD menu screens Introduction to Magazines and Cassettes When purchasing DDS cassettes Always use cassettes labeled DDS Media Recognition System in the dr...

Страница 38: ...he way into the magazine Ensure the label corners are affixed firmly on the cassettes and magazine Only paste labels to the surface and make sure there are no curled edges Never paste labels on top of...

Страница 39: ...t Cassette Configuration Compaq recommends using this configuration Place cassettes in all eight positions Eight data cassettes can be used or seven data cassettes and one cleaning cassette placed in...

Страница 40: ...this operation the cassette must be inserted in position 8 It can be either a data cassette or a cleaning cassette 8 Front Rear Figure 4 5 Single cassette position IMPORTANT The AutoLoader will Defau...

Страница 41: ...2 and 1 into the magazine Slot 3 1 Insert the cassettes into the magazine positions in the following order 3 2 and 1 in slot 3 See Figure 4 6 NOTE Insert the DDS4 logo side up with the logo end going...

Страница 42: ...er pulls the magazine in the rest of the way Figure 4 8 Loading the magazine into the DAT AutoLoader The AutoLoader does a rotation check of the cassettes If there is an incorrect cassette configurati...

Страница 43: ...zine stopper down to pull the cassette from position 8 Ejecting the Magazine To eject a cassette magazine from the DAT AutoLoader press the Eject button or issue an UNLOAD command from the host The fo...

Страница 44: ...se data if you force ejection of a tape The tape may also end up invalidly formatted because EOD End of Data may not have been written Force ejection only as a last resort to recover a cassette Never...

Страница 45: ...hat may be in effect and can abort any SCSI operations in which the DAT AutoLoader is engaged Modes of Operation The DAT AutoLoader can operate in either Stacker or Random mode Stacker Mode In Stacker...

Страница 46: ...Shows when a cassette is present 2 Busy LED Shows when activity is taking place 3 Magazine Position Where the magazine is inserted and ejected 4 Select button Selects a cassette for use 5 Eject Butto...

Страница 47: ...own can never occur all the sections are shown at the same time to show their location Figure 4 11 Front panel LCD display Callout Feature Callout Feature 1 Cassette numbers 5 Cassette position in dri...

Страница 48: ...he drive or a high error rate has been detected reading or writing Move the cleaning cassette from the magazine to the drive if necessary load a cleaning cassette into the magazine The cleaning cycle...

Страница 49: ...to their original positions Ldr HW Error ResetReq 04xxxxxx Error This is an AutoLoader hardware error In some cases the 4 th line can display additional information about the problem or it can displa...

Страница 50: ...mining the cassettes in the magazine to check for proper magazine loading and configuration Select Prevent Info This message is displayed if the SCSI command PREVENT MEDIA REMOVAL LUN 0 has been sent...

Страница 51: ...e DAT AutoLoader has performed its power on self test Unload Tape x Status A cassette is being ejected from the drive and returned to the magazine x represents the cassette number Updating Firmware St...

Страница 52: ...ects that mode When auto load is ON and the AutoLoader is in the one cassette mode the AutoLoader automatically loads the cassette into the drive Unload Continuous OFF ON The Unload Continuous OFF sel...

Страница 53: ...mounted on a different axis Pressing the Select button will advance the arrow to the next item on the menu Pressing the Enter button will select that orientation Language English French German Spanis...

Страница 54: ...ormation about cleaning Compaq tape drives refer to the Compaq website address http www compaq com Once on the site search for Whitepapers Importance of Routine Cleaning IMPORTANT Regular cleaning is...

Страница 55: ...cleaning of tape drives Dropouts Caused by weak signal strength from dirty read write heads a dropout can result in reduced tape capacity and backup performance Media errors The backup tapes can be j...

Страница 56: ...cassette after every 8 hours of use for 5 initial cleanings When using tape cassettes that have already been used 5 times clean the drive heads with a cleaning cassette after every 100 hours of use I...

Страница 57: ...nently in the magazine it will reduce the amount of data that can be backed up to the magazine since it will only have seven positions available for data cassettes Procedure for Cleaning the Heads in...

Страница 58: ...ms that potentially could cause DAT AutoLoader failures These items are covered in more detail under Eliminating Resource Conflicts Installation and Resolving Operating Problems Hardware Make sure the...

Страница 59: ...devices are used be sure that each device has a unique SCSI ID The DAT AutoLoader passes the Compaq Diagnostics test Check to make sure you have the latest Options ROMPaq Run Compaq System Configurat...

Страница 60: ...from diskette and restart the computer Configure all boards in the system then check the following Verify that all installed boards appear in the slot diagram Add any missing boards Verify that the sw...

Страница 61: ...signal cable and power cable connections to ensure that they are properly seated 7 Replace the cables DAT AutoLoader and finally the controller For Tru64 Unix If drivers are not seen Refer to the Digi...

Страница 62: ...s NT Setup program or Tape Devices applet on the Control Panel to determine if the driver is installed b Use the Devices or Tape Devices applet on the Control Panel to determine if the driver is start...

Страница 63: ...3 Determine what has changed in the system since the last tape backup a If the system configuration has been changed try removing the change to see if it affects the tape backup system b If a board or...

Страница 64: ...evel b If the error occurs on the same file or directory each time remove that file or directory from the backup list because it may be corrupted Correct any errors that you find with the file system...

Страница 65: ...e or model number for your DAT AutoLoader Federal Communications Commission Notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emissio...

Страница 66: ...ection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions...

Страница 67: ...poration P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 or call 1 800 652 6672 1 800 OK COMPAQ For continuous quality improvement calls may be recorded or monitored For questions regarding t...

Страница 68: ...t riel brouilleur du Canada European Union Notice Products with the CE Marking comply with both the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the Eur...

Страница 69: ...Regulatory Compliance Notices A 5 Japanese Notice Taiwanese Notice...

Страница 70: ...amage may reduce the life expectancy of the device To prevent electrostatic damage observe the following precautions Avoid hand contact by transporting and storing products in static safe containers K...

Страница 71: ...cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors o...

Страница 72: ...Weight Table C 1 Dimensions and Weight Dimension Internal AutoLoader Tabletop AutoLoader Height 82 5 mm 3 50 in 109 5 mm 4 31 in Width 146 mm 5 75 in 211 mm 8 31 in Depth 241 6 mm 9 51 in 295 5 mm 11...

Страница 73: ...ting mech 40 C to 70 C T 20 C h 5 to 95 RH T 30 C h Non Operating tape 40 C to 45 C T 20 C h 20 to 80 RH T 30 C h NOTE Do not cover fan The tape drive can malfunction if the internal temperature rises...

Страница 74: ...Specifications C 3 Suspended Particulate Table C 5 Suspended Particulate Action Feature Operating Less than 150 microgram m 3 Based sampling period 24 hours...

Страница 75: ...software 3 8 Beginning of Media See BOM Beginning of Partition See BOP BOM 4 7 boot straps using B 2 BOP 4 7 C cables signal 2 9 Canadian Notice Avis Canadien A 4 cassettes Compaq approved 1 5 compati...

Страница 76: ...erformance 1 8 configuring SCSI ID for SCO OpenServer 3 5 configuring the AutoLoader 2 2 connecting the tabletop AutoLoader 2 9 controller drivers Banyan VINES 3 8 Compaq Tru64 UNIX 3 4 OpenVMS 3 4 SC...

Страница 77: ...ings 2 2 default 2 2 hardware troubleshooting 6 1 heel straps using B 2 help additional sources x Compaq website x Compq authorized resellers telephone numbers x technical support telephone numbers x...

Страница 78: ...d Tape x 4 14 Select Prevent 4 14 Select x Push ENT 4 14 Select x Unload Tape y 4 14 Send Diag Checking Mecha 4 14 Space Tape x 4 15 TSL9000 Self Test Complete 4 15 Unload Tape x 4 15 Updating Firmwar...

Страница 79: ...1 3 functions 1 3 interface 1 2 1 3 Seagate BackupExec 3 3 select button 4 9 sequential mode See stacker mode series number A 1 signal cable 2 9 slide stopper 4 6 illustrated 4 7 SmartStart and Suppor...

Страница 80: ...B 2 troubleshooting after installation 6 4 cassettes 6 1 6 2 hardware 6 1 IBM OS 2 Systems 6 6 installation 6 3 intermittent failures 6 7 magazine problems 6 6 MRS 6 1 Novell NetWare 6 4 operating pr...

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