Troubleshooting
This appendix includes the following topics:
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When the enclosure does not start
You are provided with initial instructions on what to try and where to go for help
for the most common problems encountered during initial enclosure startup.
Enclosure diagnostic steps
If the enclosure does not start after you have performed initial troubleshooting
procedures, use the tables in this section to identify possible reasons for the
problem, possible solutions, and references to other sources of information.
When the server blade does not start
You are provided with initial instructions on what to try and where to go for help
for the most common problems encountered during initial POST. The server
blade automatically performs this test each time you power up, before the server
blade can load the operating system and start running software applications.
Server blade diagnostic steps
If the server blade does not start after you have performed initial troubleshooting
procedures, use the tables in this section to identify possible reasons for the
problem, possible solutions, and references to other sources of information.
Problems after initial boot
Once the server blade has passed the POST, you may still encounter errors, such
as an inability to load the operating system. You are provided with instructions
on what to try and where to go for help when you encounter errors after the
server completes the POST.
Other information resources
This section provides a list of reference information available for the server.
For troubleshooting information beyond the scope of this guide, both general and
specific to ProLiant BL e-Class systems, see Table D-15, “Troubleshooting
Resources.”
D-2
HP ProLiant BL e-Class System Setup and Installation Guide
HP CONFIDENTIAL
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