Compaq 6720t - Mobile Thin Client, Руководство по введению, Страница: 2 / 16

Symptoms
HP Compaq 6720t users will not have the ability to perform an FTP Image Update, which is a feature
currently supported by EZUpdate. HP´s recommendation is that customers use PXE via the Altiris
Deployment Solution as a replacement option for image update functionality. Detailed instructions on
setting up and using the Altiris Deployment Solution can be found at the following location:
http://www.altiris.com/Products/DeploymentSolution/hpthinclients.aspx
Detailed Explanation
Architectural differences between the pre-merger Neoware XPe images and the HP XPe images
prevented the inclusion of the EZUpdate software for the HP Compaq 6720t platform. The EZUpdate
software is currently not operable with any HP XPe Thin Client image available to date.
In addition to the architectural limitations, the 6720t inherited a very aggressive product schedule
during the HP/Neoware integration. Therefore, HP decided to leverage the existing architecture of the
HP Compaq t5700 series Thin Client images for the initial launch of the platform. HP is currently
working on an aligned management strategy for both pre-merger Neoware and HP Thin Client
platforms.
Short-term Recovery/Workaround
HP recommends that customers use the PXE functionality offered by Altiris Deployment Solution for all
image update, modification, and replacement functionality on the HP Compaq 6720t platform. If a
PXE-less solution is required, HP recommends that the Altiris BootWorks utility be installed on the thin
clients where Altiris management is required. Altiris BootWorks consists of a hidden partition
containing a bootable, DOS environment for imaging or executing DOS scripts. For installation
instructions on Altiris BootWorks, refer to Appendix A below or directly reference the
Altiris
Deployment Solution Product Guide
.
Appendix A: Installing Altiris Bootworks
There are a few simple steps for BootWorks installation on the HP Compaq Thin Client
6720t Series. For more information on BootWorks Partitons and creating packages, refer to
the
Altiris Deployment Solution Product Guide
.
To install BootWorks, perform the following steps:
1. On the Altiris Deployment Server, select
Boot Disk Creator .
2. When the opening selection screen pops up, choose Create New Configuration and click
OK .