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HiPath 3550

call back

(display handset)

When an internal call is made, 
the display will show: Call Back?, 
if the extension is busy or the
call is not answered.

Press 

 to initiate the call back feature

b  

When the extension becomes free, 
the display will show: 
Call Back: (Name of caller).

c  

Lift the handset and the system will 
connect you with the extension.

In order to cancel the Call Back feature, 
enter #58. 

(non display handset)

Press Enquiry/Consultation key

b

  Enter *58 to activate Call Back feature 

when you hear the busy tone.

how to program and 
interrogate feature keys

(display handset)

 Enter *91 OR press the

 

[Program/Service] 

button and select the feature by using the 
menu keys.

Display will show: Press feature key 

c  

Select the feature key you wish to 
program (if a feature has been set it 
will be displayed).

d  

Display will show: Change feature? 
*You can use the menu keys to make 
further selections eg: Delete feature, 
program another key? End?.

Press 

 to confirm the selection

f  

Enter feature code eg: *97 for Do Not 
Disturb, or a phone number (if external you 
must include '0' or the external access 
code eg 0 988 1234).

program and activate 
speed dial keys

(display handset)

a  

Enter *92 OR press the 
[Program/Service] button and select 
the feature by using the menu keys.

b  

Enter *+ (number you wish to program 
0-9).

c  

Display will show: Change entry? 
(You can use the menu keys to make 
further selections, 
eg: Delete?, End?, Next Entry?).

Press 

 to confirm the selection

e  

Enter the phone number (include '0' 
or the external line access code.

(non display handset)

Enter *92

b  

Enter *+ (number you wish to 
program 0-9).

c  

Enter the phone number (include '0' 
or the external line access code).

d  

After you have completed dialling 
the number, wait 5 seconds).

To activate speed dial keys

Enter *7

b  

Enter * (number you wish to access 
*0-*9 or 000 - 999).

The number will be automatically dialled.

conference calls

(display handset)

Dial or receive the first call

Display will show: Enquiry?

Press 

 to confirm the selection

d  

Dial the extension or external number you 
wish to conference.

e  

Display will show: Quit and Return?,
use < > to select 'Conference'.

Press 

 to confirm the selection

(non display handset)

The user is on a call, in order 
to conference:

Press Enquiry key

b  

Dial the extension or external number
you wish to conference.

c  

Press Enquiry key when the other person 
answers.

You will then hear dial tone

Enter *3 to conference all parties

diverting calls

(display handset or 

non display handset

)

When using an entry or analogue 
phone you must lift the handset. 
Whilst on any other Commander 
e-Path phone, this is not necessary.

a  

Enter *11 (divert all calls) or *12 (external 
calls) OR *13 (internal calls).

b  

Enter where you wish to divert calls to..
Eg: Reception or voicemail '350' 
(if available). NB: #1 will cancel divert.

do not disturb

(display handset)

a  

Use menu keys to navigate through 
display menu until you reach DND on?

Display will show: DND on?

Press 

 to confirm the selection

To turn DND off, use menu keys to navigate 
through display until you reach DND Off?

(non display handset)

a  

Enter *97 to active DND
NB: #97 will cancel DND.

using the phone book

(display handset)

a  

Use menu keys to navigate through display 
menu until you reach Phonebook?

Press 

 to confirm the selection

c  

Display will show: Scroll Next?
(You can use the menu keys to make 
further selections eg: Scroll Previous? 
Call? etc).

Alternatively you can use the alphanumeric 
keypad to navigate more quickly through 
the Phone Book (instead of performing 
step 3 above). Eg: By pressing 7 three times 
(R) will take you to the first name starting 
with 'R' .

key feature summary

Feature Activate 

Cancel

Appointment Reminder 

*46 + HH:MM 

#46

Call Back 

*58 

#58

Call Park 

*56 

#56 (retrieve call)

Call Waiting (Accept Call) 

*55

Conference *3 

#3

Divert (All Calls) 

*11 

#1

Divert (External Calls) 

*12 

#1

Divert (Internal Calls) 

*13 

#1

Do Not Disturb 

*97 

#97

Mute on/off 

*52 (on) 

#52 (off)

Night Answer 

*44 (on) 

#44 (off)

Program Feature Key 

*91

Send Messages 

*68 + Station No. +0-9 

#68

Speed Dial Key 

*7 + * + location no.

Speed Dial Key - changing 

*92

Commander Australia Limited

Sales 1300 138 833 Service 1300 138 899

www.commander.com

User Guide

This brochure is issued to provide product outline information 
only. It is not to form part of any order or contract. 
Any applications of products shown in this brochure are for 
illustration purposes only and do not give or imply any licences 
or rights to use the information for any purposes whatsoever. 
Commander reserves the right to alter without notice the 
specification, design, price or conditions of supply of any product 
or service.

® Commander is the registered trademark of Commander 
Australia Limited ACN 082 384 343 

CDR1106  10/05  S/I 823/00

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