Turn
ON
your TV. Using your
TV remote
,
press the
input/source
button. Select the
name of the
TV port
you used in
Step 1C
.
You should then see an activation screen
on your TV.
Step 2
Activate your service
A
If you don’t see the Activation Screen, go back to
Step 1C
and make sure the
HDMI cable
is plugged into
the
HD to TV
port. Also, make sure you’re using your
TV remote
(not your
XFINITY
remote
) to change the
input/source
on your TV.
!
The
My Account app
provides easy to use tools to identify and fix common issues.
Also, it allows you to view your balance and pay your bill.
To download the app, search for “
XFINITY My Account
” in the
Apple App Store
or
Google Play Store
.
The XFINITY My Account app
To activate your service, you will need the
Account Number.
B
Enter your account information
Account Number :
Phone Number :
Enter your account information
Account Number:
Phone Number:
Welcome.
Input/Source
TV
AV
HDMI 1
HDMI 2