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CONGRATULATIONS!

You’ve just made the best decision for you and your family. Because when it comes to television, Comcast 

Digital Cable offers you tons of choices of channels and entertainment, control over what you and your family 

watch and convenience to watch what you want, when you want.
Your entertainment opportunities are almost endless. Catch the latest new release movies, classic films 

from yesteryear, breaking news, spectacular sports and plenty of fare fit for the whole family. Plus, you can 

choose from a wide array of premium channels offering hundreds of uncut, commercial-free movies and 

award-winning original programming.
This Welcome Kit is designed to provide you with detailed information on how to use and enjoy your new 

Comcast service. Additional information also is available online at comcast.com. 
Thank you for choosing Comcast!

Not all services available in all areas. Some Help & Services programs may show a minimal transaction charge that is immediately credited 

back to your account. Premium channels may require additional services.

Table of Contents

Comcast Customer Guarantee  . . . . . . . . . . . . 3
Sweepstakes  . . . . . . . . . . . . . . . . . . . . . . . . 4
Using Your Remote Control  . . . . . . . . . . . . . . 5
Using Your On-Screen Program Guide  . . . . 6-17

Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 6
High-Definition  . . . . . . . . . . . . . . . . . . . . . 7
On Demand . . . . . . . . . . . . . . . . . . . . . .8-10
Pay-Per-View Events . . . . . . . . . . . . . . . . . 9
TV Listings . . . . . . . . . . . . . . . . . . . . . . . 11
Program Information . . . . . . . . . . . . . . . . 12
Search . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Parental Controls . . . . . . . . . . . . . . . . .14-15
Favorites . . . . . . . . . . . . . . . . . . . . . . . . . 16

Settings  . . . . . . . . . . . . . . . . . . . . . . . . . 17

DVR Service  . . . . . . . . . . . . . . . . . . . . . . . . 18
How to Read Your Bill  . . . . . . . . . . . . . . . . . 19
Cable Box Connections  . . . . . . . . . . . . .  20-21
Frequently Asked Questions   . . . . . . . . . . . . 22
Quick Start Guide  . . . . . . . . . . . . . . . . . 23-24
Comcast Customer  

Privacy Notice  . . . . . . . . . . . . . See Legal Insert
Comcast Agreement for  

Residential Services /  

Important Information  . . . . . . . See Legal Insert
Channel Lineup / Pricing /  

How to Reach Us . . . . . . . . . . . . . . .  See Insert

2

Welcome to 

Comcast Digital Cable

MO A28 VOD_10.indd   2

10/14/09   4:33 PM

Содержание digital cable

Страница 1: ...Comcast Digital Cable It s like TV but better ...

Страница 2: ...t service Additional information also is available online at comcast com Thank you for choosing Comcast Not all services available in all areas Some Help Services programs may show a minimal transaction charge that is immediately credited back to your account Premium channels may require additional services Table of Contents Comcast Customer Guarantee 3 Sweepstakes 4 Using Your Remote Control 5 Us...

Страница 3: ...e that s right for you We aim for the same clarity with our bills You may view your monthly statement and service details anytime by visiting comcast com 5 We will continually offer the best and most video choices We re working hard to bring more choices to our customers instantaneously by using the full power of our advanced network and decades of television experience We will use On Demand to br...

Страница 4: ...d participating winner agrees to comply with all Official Rules as stated and to release Comcast any other promotional sponsors and each of their respective parent affiliate and subsidiary companies and their advertising or promotional agencies directors officers employees representatives partners and agents from any and all loss cost damage and or liability as a result of their participation in t...

Страница 5: ...ith On Demand and DVR these buttons pause fast forward rewind and stop any program My DVR Display a list of your recorded programs Day While viewing TV Listings jump ahead or back 24 hours at a time Lock Restrict viewing or purchases Page Up Down View the next or previous page of listings Also used to skip ahead or back with DVR service Arrows Move the highlight to the next field in a menu or scre...

Страница 6: ...he highlight color in the on screen program guide and highlighting will always tell you where you are in the on screen guide There are a few key buttons on your remote control that you ll use frequently to both move around within the guide and to make selections Use the to navigate around the on screen program guide Press to select the option you currently have highlighted Press the button to leav...

Страница 7: ...e to access the Quick Menu 2 Navigate using the and select the icon 3 Simply make your selection to view by guide time or channel HD On Demand If you have Comcast Digital Cable with On Demand Comcast offers over 1 000 HD choices including popular television shows the latest movies and classic favorites And if you subscribe to premium networks such as Showtime Cinemax or Starz you have access to al...

Страница 8: ...ultimate in sports game highlights Plus who needs a gym when you can work out at home on your schedule Premium Channels Watch Premium On Demand movies and original series anytime included with your premium channel subscription The Cutting Edge Find dating tips Anime shorts tech topics and the latest and greatest for video gamers Music Music videos concerts karaoke and guitar lessons included for n...

Страница 9: ...a category to view a list of all programs that are available to watch New programs that have been added in the last seven days will have the icon Programs in their last seven days will have an end date To find out exactly how long a program will be available press on your remote and view the Available Until date in the top left corner of the Program Information screen On Demand or Pay Per View pro...

Страница 10: ...e On Demand menu and highlight the program you would like to watch The Program Information screen provides details on the remaining rental time for your selection Select the Resume icon to continue the program or the Restart icon to see it from the beginning On Demand Error Message If the cable box has trouble communicating with the On Demand system you will see an Unable To Process Request error ...

Страница 11: ... 2 Press the buttons to see the list of programs or enter the channel number Tip When viewing TV Listings by Time or TV Listings by Channel press the button to toggle between the two options Access Mini Guide 1 While watching TV press to access the Mini Guide 2 Use the or Page buttons to navigate 3 Change the height of the grid to display either two or three channels by selecting Setup from the Ma...

Страница 12: ...on all set top boxes Highlight a program in TV Listings Press the button to view the Program Information screen Select the Remind icon and follow the prompts to set or cancel a reminder A reminder will appear at the bottom of your TV screen a few minutes before the program begins If you would like to tune to the program when the reminder alert appears press If you do not want to tune to the progra...

Страница 13: ...on from the Quick Menu 2 Select a category to see a list of choices for that particular category When you select Movies Sports or Kids the search results show programs that are in progress 3 Press the button to view programs in the future Saved Searches 1 Select the Search icon from the Quick Menu and use the buttons to highlight Saved Searches and press 2 To select a Saved Search use the buttons ...

Страница 14: ...ocks PIN 3 Use the buttons on your remote to choose your selections including locks by Movie Rating TV Rating TV Content or Channel and select A Lock icon will appear next to the ratings you locked as well as the ratings that are more restrictive Tip The easiest way to set Parental Controls quickly is to set Movie Rating and TV Rating Locks These locks block both On Demand and TV shows with the ra...

Страница 15: ...elect the Lock icon to lock the program by title channel or rating and press on your remote to confirm Set Locks for Purchased Programs A four digit Purchase Personal Identification Number Purchase PIN can also be set to restrict unauthorized orders of On Demand programs and Pay Per View Events this PIN is different from your Locks PIN 1 Press the button on your remote to bring up the Quick Menu a...

Страница 16: ... 6 To lock your list to prevent others from editing or deleting channels select the Lock icon and follow the on screen prompts 7 To exit select the Go Back icon or the button on your remote Add or Remove Favorite Lists 1 Press twice on your remote to get to the Main Menu 2 Select Setup from the Main Menu and then choose Favorite Lists Setup 3 Select the icon to create and name a new list 4 Select ...

Страница 17: ...tor will appear on the Main Menu and TV Listings screens or you may see a red light on your cable box Select Messages from the Main Menu to view your messages Music Music channels provide continuous music in a variety of formats from rock jazz and country to the classics 24 hours a day 1 Select the Search icon from the Quick Menu then select Music 2 Highlight your music selection and press on your...

Страница 18: ...pears in the Program Information window While watching live TV simply press Record A Recording Started notice appears to indicate recording has begun Watch a recording 1 Press the button on your remote and select My Recordings 2 Highlight a program and press 3 Select the Play icon to begin myDVR Manager Schedule your Comcast DVR recordings from any computer with an Internet connection 1 To get sta...

Страница 19: ...bill may vary slightly YOUR COMCAST BILL AND PAPERLESS OPTIONS WITH Receiving your bill Each month you will receive a bill for your Comcast service s All customers are billed for services received and payments are due on the date indicated on your bill You can also choose to go paperless with Comcast s Ecobill process by simply going to comcast com ecobill and sign up Understanding your bill View ...

Страница 20: ... police and fire departments and devices 5 If your TV has no picture or sound make sure it is plugged into a live electrical outlet and not controlled by a wall switch Wiring Diagrams We have provided diagrams of three common wiring configuration options for hooking up your TV set top cable box and other A V equipment such as a VCR DVD player or stereo receiver If there is not a diagram that resem...

Страница 21: ...hite Option 3 HDTV with Cable Box and Home Theater Receiver Allows full advantage of the Comcast cable box digital audio features with a stereo or home theater receiver R L Cable Box USB DVI TV PASS CARD IR AUDIO IN AUDIO OUT R L R IN SPDIF OUT PB Y PR L VIDEO CABLE IN TO TV VCR S VIDEO OPTICAL SPDIF IEEE 1394 CONVENIENCE OUTLET SWITCHED 105 125V 60HZ 4A MAX 500W MAX VIDEO S VIDEO RIGHT LEFT Y PB ...

Страница 22: ... com parentalcontrols or call 1 866 781 1888 What if I forget my Parental Control codes Call Comcast customer service to reset them After they re reset you ll be able to enter your new parental control code If the power goes out do I need to reset my Parental Control codes Favorite Channels and Reminders No These are maintained in the Comcast digital cable box memory Is it necessary to get a new T...

Страница 23: ...e next page Press the button to access the Mini Guide and browse through other listings while watching a program Use the buttons to navigate by time in half hour increments or select the Day button to jump ahead or back 24 hours at a time Go to the Quick Menu by pressing then select the Search icon and select a category like Movies Sports HD or search by a specific title TV Listings are color code...

Страница 24: ...N 3 Press to lock by Movie Rating TV Rating TV Content or Channel Favorites Save the shows you watch most often 1 Select the icon from the Quick Menu and select Set up Favorite List 2 To name a list select the icon and use the buttons to navigate 3 Select the icon to view and highlight the channels you wish to add DVR Available to record your favorite shows 1 While viewing TV Listings highlight th...

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