Prevent Unauthorized Orders
To restrict viewing of certain content, Parental Control codes can
be used with On Demand. Refer to the Parental Controls section
located in this guide or visit comcast.com/parentalcontrols for
more information.
On Demand Saved Programs
You may leave most shows you’re watching and return at any
time within the next 24 hours. Some purchased movies are
available for 48 hours after you first select “Buy”. When you
stop a long format program, it will be transferred into Saved
Programs. Most free programs under one hour in length are not
saved. To view the program again, access Saved Programs from
the On Demand Main Menu and select the Watch
icon.
AnyRoom
™
On Demand
With AnyRoom On Demand, everything within Saved Programs
are available on ALL the set-top boxes in your home. You
can start watching a program in one room, stop and resume
watching in another. Everything can be resumed from where you
left off, or restarted — even pay movies saved during their rental
window. More information is online at comcast.com/anyroom.
Resuming or Restarting a Program
You can restart an On Demand program from the beginning or
resume where you left off. To view the programs you have saved,
select Saved Programs from the On Demand menu and highlight
the program you would like to watch. The Program Information
screen provides details on the remaining rental time for your
selection. Select the Resume
icon to continue the program
or the Restart
icon to see it from the beginning.
On Demand error message
If the cable box has trouble communicating with the On Demand
system, you will see an “Unable To Process Request” error
screen. Simply wait a few minutes and try again. If the message
still appears, turn your cable box off, then on again.
On Demand Video expired message
Before watching a program, remember to check the remaining
rental time from the Program Information screen. If your time
expires during the program, you will see a “Video Expired”
message. For more information, visit comcast.com or call
1-800-COMCAST.
Quick Tips
Get Started
Turn on or off your TV and cable
box by simply pressing the
button on your remote.
Quick menu
Access all the features of your
guide by selecting the
button on your remote.
hD Channels
View all high-definition
programming through the
icon in the Quick Menu.
Watch Free movies
Select the
button
on your remote, or simply tune
to Channel 1 to go directly to
On Demand programming.
On Demand
Go to comcast.net/ondemand
to sign up for email updates on
new On Demand programs.
Go to comcast.net/tv
Search online for what’s playing
on all your channels as well as
in high-definition.
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Using Your
On-Screen Program Guide
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