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5. Before requesting service
Please check the following items if you encounter problems with the unit. If the problem continues after taking
the proper remedial actions, disconnect the power cord plug form the wall outlet.
Transfer the items stored in the cooler to a box or other container. Then contact the dealer from whom you
purchased this unit and be ready to provide information as listed in “REQUIRED INFORMATION” below.
CAUTION
To prevent any electrical shock hazards, do not disconnect the power cord plug from the
wall outlet with wet hands.
No refrigeration at all
Is the power supply interrupted?
Is the power cord plug disconnected from the wall outlet?
Are the shop’s power fuses blown and/or the circuit breaker activated?
Inadequate refrigeration
Is the temperature setting appropriate?
Are items obstructing the cold air inlet and suction outlet?
Are stored items packed too tight?
Is the door open or is it opened and closed frequently?
Is the condenser clogged?
Excessive noise
Are all feet in firm contact with the floor?
Is the rear panel of the cooler contacting the wall or other objects?
Are other objects in contact with the cooler?
Condensation on cooler
exterior
Condensation may condense on the exterior and door during hot and
humid days or depending on the place of installation. This occurs when
the humidity is high and water particles in the air come in contact with
cold surfaces. This is normal. Wipe away condensation with a dry cloth.
Showcases sometimes stop running when thermostat turns off.
6. Required information
1.
Nature of malfunction (as accurately as possible)
2.
Product number (inscribed on badge)
3.
Serial number (inscribed on badge)
4.
Customer’s name, address, phone number
5.
Year and date of purchase
6.
Desired date for service visit
NOTICE:
To replace the power card and light, please look for maintenance personnel.
