PXIe Platform Optical Switch Module
|
SwitchPXIe
Coherent Solutions Ltd.
Version
2.03
35
11
Technical Support
Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact Coherent Solutions.
The Technical Support Group is available to take your calls from Monday to Friday, 9:00 a.m.
to 5:00 p.m. (New Zealand Time).
Technical Support Group
Tel.: +64 9 478 4849
To accelerate the process, please have information such as the name and the serial number
(see the product identification label), as well as a description of your problem, close at hand.
You may also be requested to provide software and module version numbers. This
information, as
well as technical support contact information, can be found in the ‘
About’
window.
Transportation
Maintain a temperature range within specifications when transporting the unit. Transportation
damage can occur from improper handling. The following steps are recommended to
minimize the possibility of damage:
•
Pack the module in its original packing material when shipping.
•
Avoid high humidity or large temperature fluctuations.
•
Keep the module out of direct sunlight.
•
Avoid unnecessary shocks and vibrations.
