Quick Start User Manual
Software Version: 2.20.xx
Manual Version: 3.0
March, 2020
Visit www.tieline.com/Support/Documentation/User-Manuals to
download the latest user manual.
Страница 1: ...Quick Start User Manual Software Version 2 20 xx Manual Version 3 0 March 2020 Visit www tieline com Support Documentation User Manuals to download the latest user manual...
Страница 2: ...wer Management 8 Part III Inserting and Removing Modules 10 Part IV Wireless IP Connection Options 10 17 1 Cellular Activation in the USA Part V Connection Guide 17 19 1 Connecting over IP 23 2 Advanc...
Страница 3: ...the phone or ISDN system LAN or the pow er ANY DAMAGE TO A TIELINE PRODUCT CAUSED BY LIGHTNING or an ELECTRICAL STORM WILL VOID THE WARRANTY DIGITAL PHONE SYSTEM WARNING DO NOT CONNECT THE ANALOG POTS...
Страница 4: ...al conditions The codec is considered to be in an operational state w hen external pow er is being supplied or the battery is installed even if the codec is off 3 If the environmental conditions excee...
Страница 5: ...pacemakers and defibrillators from cellular devices This test method is part of the Association for the Advancement of Medical Instrumentation AAMI standard This standard allow s manufacturers to ens...
Страница 6: ...JAPANESE SAFETY WARNINGS Statement for Class A VCCI certified Equipment Translation of previous Class A VCCI Statement This is a Class A product based on the standard of the Voluntary Control Council...
Страница 7: ...t Tieline s US or Australian office see w w w tieline com This Warranty does not apply if the product has been damaged by accident or misuse or as the result of service or modification performed by an...
Страница 8: ...protruding plastic lugs with the base of the compartment then push the center of the BATTERY CASE CLIP to close it fully Removing the Battery 1 Push down on the BATTERY CASE CLIP to open the lid for...
Страница 9: ...ery error The battery should immediately be removed from the codec Please contact Tieline if this situation persists The battery is too hot or too cold Move the codec to a cooler or warmer location as...
Страница 10: ...on to power up the codec 6 Press the HOME button to return to the Home screen and tap Settings 7 Tap Transport Interfaces to expand the menu and tap ISDN Module POTS Module or Cellular Cellular Module...
Страница 11: ...Wi Fi State is Enabled and tap Rescan Access Points if the required Wi Fi network is not populated in the access point list 4 Tap to select the Wi Fi access point to which you are connecting in this...
Страница 12: ...us Bar to confirm the codec has connected to the Wi Fi access point Important Note ViA supports IEEE 802 11 a b g n Wi Fi with dual band connectivity 2 4 and 5 GHz For increased security Tieline has i...
Страница 13: ...e screen then tap Settings Transport Interfaces Wi Fi 2 Tap to select the network to which you are connecting 3 Tap to select Portal Browser to launch a web browser on the TOUCH SCREEN Then enter cred...
Страница 14: ...codec A modem is attached but not ready yet it can take up to a minute for the modem to be detected The modem has a SIM card issue locked or not present The modem is not supported by the codec 2 Each...
Страница 15: ...connect automatically to the network Cellular radio transmissions can be turned off without removing the module Select Settings Transport Interfaces Cellular Cellular Module 1 2 Enable Radio OFF SIM...
Страница 16: ...CH SCREEN 4 Select Any or choose USB1 or USB2 when specifying a Via interface to use when connecting Wi Fi Hotspot Configuration The codec supports Wi Fi hotspot data sharing which allows external dev...
Страница 17: ...ote Exercise extreme caution when using the Wi Fi hotspot feature if streaming live IP audio simultaneously while this mode is enabled Sharing data may lead to less reliable IP connections due to redu...
Страница 18: ...ion related settings like Transport Algorithm Auto Reconnect Jitter Buffer FEC Direction Auxiliary Data Connection Name 8 Information statistics Tap to view audio stream connection statistics e g Link...
Страница 19: ...screen From the Home screen tap Connections Menu Load Program tap to select a custom program or tap Default Program and select a program from the default configurations listed Helpful Hints Swipe left...
Страница 20: ...ction option e g Default Mono or Default Stereo and then tap Done in the top right hand corner of the TOUCH SCREEN 4 With factory default settings the codec is configured to connect over IP To adjust...
Страница 21: ...sal Server contact list destination if this is available 8 Tap Connect or press the CONNECT button to dial the destination codec The Status Bar turns green when the codec is connected Helpful Hint To...
Страница 22: ...en tap to select a TieLink Traversal Server contact list destination if this is available 4 Ports are allocated automatically and tap the Destination Settings symbol to select the interface over which...
Страница 23: ...Caller ID call routing G3 Profile and Channel settings and adjust the stream name Adjusting IP Connection Settings 1 Press the HOME button to return to the Home screen then tap Connections 2 Tap the C...
Страница 24: ...settings within the auto jitter buffer s minimum and maximum jitter limitations The default setting of 60 to 1000ms is a good starting point for most networks Recommended maximum fixed jitter limits...
Страница 25: ...or use the default Any setting Tap Save in the top right hand corner of the screen to dial using the default Any setting This setting uses the first available interface based on the following default...
Страница 26: ...By default IP streams are routed using audio ports Deterministic Select a Dial Route or Answer Route to configure deterministic routing of multiple audio streams using transports like ISDN or POTS Us...
Страница 27: ...en connecting e g LAN1 or LAN2 5 SIP1 and SIP2 can each make multiple SIP calls e g two calls can be made over SIP1 or two calls can be made over SIP2 6 The settings for SIP1 and SIP2 cannot be edited...
Страница 28: ...address at the studio To dial using a SIP account it is necessary to add a SIP account and register it to the codec 1 Press the HOME button to return to the Home screen then tap Connections 2 Tap Men...
Страница 29: ...buffer setting for your connection or to enter a fixed buffer setting in milliseconds maximum 5000 ms The default Auto Best Compromise setting is a good starting point for most internet connections No...
Страница 30: ...umeric characters in the SIP URI for the codec you want to dial then tap Done in the top right hand corner of the TOUCH SCREEN to confirm all settings 12 Tap the Destination Settings symbol and then t...
Страница 31: ...you select a SIP account this will complete configuration Simply tap Save in the top right hand corner of the Destination Settings screen to return to the Connections screen 14 When configuration is c...
Страница 32: ...t line sync hasn t been detected by the module 3 An ISDN module is installed in the codec and line sync has been detected 1 Press the HOME button to return to the Home screen then tap Connections 2 Ta...
Страница 33: ...upport this feature and Sessionless must be selected to provide compatibility See www tieline com for more compatibility information when dialing non Tieline codecs 8 Tap Algorithm to reconfigure the...
Страница 34: ...Save as then name the program before connecting 11 Tap Press to Edit Destination to enter the number for the codec being dialed or tap the Dial History symbol to select a previously dialed number Then...
Страница 35: ...d in the codec but no POTS line is attached to the codec 3 A POTS module is installed in the codec and line voltage has been detected 1 Press the HOME button to return to the Home screen then tap Conn...
Страница 36: ...portant Note By default when Tieline codecs dial they send configuration settings to the remote codec using Tieline Session Data This configures the codec receiving the call with matching algorithm sa...
Страница 37: ...d a line on two occasions At the beginning of the call and When the call goes into the POTS PSTN network from the PBX The PSTN takes time to prepare the line for an outgoing call i e disabling the inc...
Страница 38: ...n to improve the line quality and avoid loss of audio Note Incrementally negotiate higher connection bit rates by pressing the F2 button and then the NAVIGATE UP button while viewing the Audio Stream...
Страница 39: ...sspoint Changes not yet saved as a custom headphone mix are displayed in orange Runtime changes are audible in real time and persist if the unit is powered down and rebooted These routing changes are...
Страница 40: ...urn audio for Headphones 1 3 by 12dB This can be helpful when attempting to balance audio in noisy environments or if incoming return audio is low Save Edit a Custom Headphone Mix The codec supports s...
Страница 41: ...attached to a Matrix Editor matrix when it is saved This is displayed in the codec as per the following image In this example Basketball is the name of the custom Matrix Editor matrix and Glenn mix i...
Страница 42: ...1 Press the SOURCE button to display the headphone monitoring screen 2 Tap Menu and then either a Tap Reset Mix to reset routing to the matrix editor s headphone mix settings This will unload a custo...
