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D027635_02 CR4300 User Manual
18.0 - Upgrading the CR4300 Firmware
The CR4300 firmware must be updated through the FlexTest application. The option is available in the ‘Advanced’ menu.
19.0 - CR4300 Maintentance
The CR4300 needs only minimum maintenance to operate. The tips below for maintenance suggestions.
Cleaning the CR4300
If the unit becomes dirty, clean it with a soft, non-abrasive cloth that has been moistened with water. If a disinfectant must be used, please
refer to the approved cleaner list at www.codecorp.com and use only cleaners listed to avoid unit damage. Unit should not be soaked or sprayed
under any circumstances. Spray the cloth you’re using, not the unit. If a non-approved cleaner is used, the product warranty may be voided.
Technical Support and Returns
For user specific configurations or support, visit www.codecorp.com/codesupport.php. For all returns, Code will issue an RMA number that must
be placed on the packing slip when the reader is returned. Visit www.codecorp.com/codesupport.php for more information.
20.0 - Warranty
Visit www.codecorp.com/warranty for warranty coverage terms.
Limited Warranty
Code warrants each Code product against defects in materials and workmanship under normal use for the Warranty Coverage Term applicable
to the product as described at www.codecorp.com/legal/warranty/term.php. If a hardware defect arises and a valid warranty claim is received by
Code during the Warranty Coverage Term, Code will either: i) repair a hardware defect at no charge, using new parts or parts equivalent to new
in performance and reliability; ii) replace the Code product with a product that is new or refurbished product with equivalent functionality and
performance, which may include replacing a product that is no longer available with a newer model product; or ii) in the case of failure with
any software, including embedded software included in any Code product, provide a patch, update, or other work around. All replaced products
become the property of Code. All warranty claims must be made using Code’s RMA process.
Exclusions
This warranty does not apply to: i) cosmetic damage, including but not limited to scratches, dents, and broken plastic; ii) damage resulting from
use with non-Code products or peripherals, including batteries, power supplies, cables, and docking station/cradles; iii) damage resulting from
accident, abuse, misuse, flood, fire or other external causes, including damage caused by unusual physical or electrical stress, immersion in
fluids or exposure to cleaning products not approved by Code, puncture, crushing, and incorrect voltage or polarity; iv) damage resulting from
services performed by anyone other than a Code authorized repair facility; v) any product that has been modified or altered; vi) any product on
which the Code serial number has been removed or defaced. If a Code Product is returned under a warranty claim and Code determines, in
Code’s sole discretion, that the warranty remedies do not apply, Code will contact Customer to arrange either: i) repair or replace the Product; or