COBHAM SAILOR 6217, Руководство по установке

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SAILOR 6222 VHF DSC Returning units for repair
Chapter 4: Service & maintenance 4-9
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Service & maintenance
4.4 Returning units for repair
Should your Cobham SATCOM product fail, please contact your dealer or installer, or the
nearest Cobham SATCOM partner. You will find the partner details on
www.cobham.com/satcom where you also find the Cobham SATCOM Self Service Center
web-portal, which may help you solve the problem. Your dealer, installer or Cobham
SATCOM partner will assist you whether the need is user training, technical support,
arranging on-site repair or sending the product for repair. Your dealer, installer or Cobham
SATCOM partner will also take care of any warranty issue.
4.4.1 Repacking for shipment
Should you need to send the product for repair, please read the below information before
packing the product.
The shipping carton has been carefully designed to protect the SAILOR 6222 VHF DSC and
its accessories during shipment. This carton and its associated packing material should be
used when repacking for shipment. Attach a tag indicating the type of service required,
return address, part number and full serial number. Mark the carton FRAGILE to ensure
careful handling.
Correct shipment is the customer’s own responsibility.
If the original shipping carton is not available, the following general instructions should be
used for repacking with commercially available material.
1. Wrap the defective unit in heavy paper or plastic. Attach a tag indicating the type of
service required, return address, part number and full serial number.
2. Use a strong shipping container, e.g. a double walled carton.
3. Protect the front- and rear panel with cardboard and insert a layer of shock-absorbing
material between all surfaces of the equipment and the sides of the container.
4. Seal the shipping container securely.
5. Mark the shipping container FRAGILE to ensure careful handling.
Failure to do so may invalidate the warranty.
Note