Chapter 2: To get started
98-126882-F
To enter the SIM PIN for the terminal
19
For information on how to connect your IP Handset or computer, see
To enter the SIM PIN using a phone or IP Handset
To enter the SIM PIN
If you have a phone connected to the terminal, you can use it to enter the SIM PIN for the
terminal at start up.
Do as follows:
•
For an analog or ISDN phone
:
Pick up the phone. When the terminal is waiting for a PIN, you will hear 2 beeps - pause - 2
beeps - etc.
Dial <
PIN
> followed by
#
.
When you hear a “busy” tone or a dialing tone, the PIN has been accepted and you can
hang up or dial a number.
•
For the IP Handset:
Select the
BGAN
menu, select
Enter PIN
and enter the administrator user name and
password for the terminal. Then enter the PIN for the terminal.
Note that the menu item “Enter PIN” is only available if the terminal is waiting for a PIN.
Wrong SIM PIN
Analog phone or ISDN phone
:
If, instead of the busy tone or dialing tone, you continue to hear 2 beeps - pause - 2 beeps -
etc., it means the SIM PIN was not accepted. Check that you have the correct PIN and try
again.
If a wrong PIN has been entered three times in the terminal, you will hear 3 beeps - pause - 3
beeps - etc. This means you have to enter the PUK (PIN Unblocking Key) provided with your
SIM card.
After you have entered the PUK, you must enter a new PIN of your own choice (4 to 8 digits
long).
Dial the following:
<PUK> * <New PIN> * <New PIN>
followed by
#
or off-hook key.
Example:
If the PUK is 87654321 and the new PIN is 1234, dial
87654321 * 1234 * 1234
followed by
#
or off-hook key.
If you enter 10 wrong PUKs, the SIM card will no longer be functional. Contact your Airtime
Provider for a new SIM card.
IP Handset:
After you have entered the user name and password for the terminal you have 3 attempts to
Note
Using an Administrator user name and password you can change the PIN and enable
or disable the use of a PIN. For further information, see
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