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7. After-sale service

Letter to Customers 

Since our aim is to continuously improve our products for better user experience, we may 

modify  the  product  characteristics,  composition  and  design  of  circuits  without  given 

notifications. Thus the real product may be not in accordance with this manual. Generally, we 

will provide timely amendments to this manual. If it’s not provided timely, please consult our 

service department. 

Shenzhen Clou IOT Technologies Co., Ltd. 

Tel of Sales Dept: 0755-36901039 

Tel of Customer Service Dept: 0755-36901039 

Email: [email protected]

Guarantee card of Shenzhen Electrical Technology Co.,Ltd 

Содержание CL7206C

Страница 1: ...User Manual of CL7206C RFID Reader Shenzhen Clou IOT Technologies Co Ltd V2 0 2...

Страница 2: ...Welcome to be user of CLOU RFID products Thanks for choosing CLOU s 4 port Fixed RFID Reader CL7206C We believe our device will bring convenience for your work...

Страница 3: ...2 3 Illustration of LED display 8 2 4 Interfaces 9 2 4 1 Power supply communication and I O interface 9 2 4 2 I O Interface definition 10 2 4 3 Feeding line optional 12 2 4 4 Network connection diagra...

Страница 4: ...4 5 3 Write data 26 4 5 4 TCP server client mode 29 4 5 5 Antenna configuration 30 4 5 6 Base band parameter configuration 31 4 5 7 Antenna port power setting 32 4 5 8 Clock setting 33 4 5 9 Frequency...

Страница 5: ...6 Package 47 6 1 Package 47 6 2 Accessories 47 6 3 Storage environment 48 7 After sale service 52...

Страница 6: ...high accurate rate strong anti interference ability good protection performance and easy installation 1 2 Technical 1 2 1 Main function Protocol support ISO18000 6C 6B standard Built in LINUX operatin...

Страница 7: ...KHz RS232 serial communication rate 115200bps default 19200 bps 9600bps RS485 interface communication rate 115200bps default 19200 bps 9600bps Wiegand output support wiegand 66 34 26 types Power supp...

Страница 8: ...06C Size 256mm 147 6mm 43 47mm 2 2 Weight Main body 1 14kg accessories excluded 2 3 Illustration of LED display Image2 2 Sketch map of reader s LED indicator LED indicator panel describe as below Form...

Страница 9: ...rfaces 2 4 1 Power supply communication and I O interface Image 2 3 Sketch map of reader s power supply communication and I O interface Details are shown in form 2 2 Form 2 2 Reader s power supply com...

Страница 10: ...O control interface I O control signal define as follow form 2 3 Form 2 3 I O control signal definitions PIN Identification PIN Description R1 Relay Output 1 DC_MAX 30V 2A AC_MAX 125V 0 3A logic 0 in...

Страница 11: ...ogic 1 means close the default is open L4 Relay output 4 DC_MAX 30V 2A AC_MAX 125V 0 3A logic 0 indicates the open a logic 1 means close the default is open GND ground GND ground IN1 1 optocoupler inp...

Страница 12: ...cable maximum length is 5m impedance 50 insertion loss is less than 2dB or you also can choose a high performance cable appropriate increase in length insertion loss is less than 2dB Note If Ultra lon...

Страница 13: ...13 with the PC network interface as shown in figure 2 7 Image 2 7 Network application connection diagram...

Страница 14: ...the serial line Network cable connects directly no longer than 80 meters Serial line connects directly no longer than 10 meters 4 When installing several readers the antenna position and the antenna s...

Страница 15: ...face is for short distance communication less than 10m through the DB9 connector and the PC serial port connection to realize the communication of PC and the device RJ45 network port used for long dis...

Страница 16: ...16 Whether the screws are tighten 3 5 2 Performance acceptance Whether the reader is working properly Whether the read and write range is reasonable...

Страница 17: ...rts have been connected to the antenna ANT ANT1 2 ANT 3 ANT totally four ports 3 If the reader and writer start up hear drop buzzer sound 4 2 Application environment The software environment Windows 2...

Страница 18: ...can be operated only after successful connection 4 5 1 1 Serial communication connection Double click the icon to start the Demo software the main interface of the toolbar icons are gray means reader...

Страница 19: ...19 Image 4 6 Serial communication connection If the connection is successful all the icons in the toolbar are illuminated as shown in image 4 7 means the serial communication connection is successful...

Страница 20: ...ion within 80 m connect to the router through cable and switcher router or connected with the PC network port directly Select the communication mode TCP connection in the connect reader option list co...

Страница 21: ...address in Network port settings when configuration dialog pops up See image 4 9 Note The IP address of the reader can t be repeated Use the Ping command to test whether the network is connected on PC...

Страница 22: ...nnection Select the communication mode serial port in the connect reader option list connect parameter select COM the USB serial number detected by PC the communication rate is selected 115200 the def...

Страница 23: ...he only logo read only User Data user data area can be read and write Reserve Data reserved area data store the password data etc Total Count total number of tags ANT1 the reading times of NO 1 antenn...

Страница 24: ...tes 4 hexadecimal character TID length the default is 6 words If you want to read the TID data of the custom length please refer to chapter 4 5 2 3 custom read 4 5 2 3 Custom read Click the button pop...

Страница 25: ...rations Select the 6B tag configuration and pop up dialog box as shown in image 4 14 Can choose to read TID data or user data Can matching read TID data Tip Customer who not familiar with the label ag...

Страница 26: ...Image 4 14 6B Tag custom configurations 4 5 2 4 Stop read Click button stop all read and write operations 4 5 3 Write data 4 5 3 1 Write EPC data Click button and pop up dialog box as shown in image 4...

Страница 27: ...e 4 15 write EPC data Select a label data contains TID information has been read fill in the EPC data 16 hex string click OK 4 5 3 2 Write user data Click button and pop up dialog box as shown in imag...

Страница 28: ...4 16 write user data Select a label data contains TID information has been read fill in the user data 16 hex string click OK 4 5 3 3 Custom tag action Click button and pop up dialog box as shown in im...

Страница 29: ...the custom operation button 3 Take detailed action to write lock destroy tag according to the reader protocol 4 5 4 TCP server client mode Select configuration on the main demo interface read and writ...

Страница 30: ...ode the connection is initiated by PC when the reader set as a client mode it will connect to the PC side automatically 4 5 5 Antenna configuration Select configuration on the DEMO main interface seni...

Страница 31: ...figure succeeds If the antenna enable is not selected when select the corresponding reader on the DEMO main interface will pop up dialogue box as shown in image 4 20 Image 4 20 Antenna selection 4 5 6...

Страница 32: ...neers EPC base band rate provides five options Tair 25us FM0 LHF 40KHz dense reading mode Tair 25us Miller4 LHF 300KHz fast reading mode 255 OUTO Session four choices 0 1 2 3 Q values provide sixteen...

Страница 33: ...figuration of the success of the dialog box click OK to complete power configuration 4 5 8 Clock setting Select configuration on the DEMO main interface senior reader configuration then pop up dialog...

Страница 34: ...guration hopping management pop up frequency hopping management dialog box as shown in image 4 24 Imag 4 24 Frequency Hopping management Select CMII 920 925MHz see Image 4 25 in the working band drop...

Страница 35: ...points on the right side of the list box will be cleared Image 4 25 Frequency Band selection Note The purpose of setting up the automatic is to avoid the interference of the external signal and select...

Страница 36: ...4 5 11 Buffer and breakpoint resume For make sure the reader s complete collection of rfid tags data CL7206C support tag data caching mechanism and breakpoint resume in case that the tag s data loss...

Страница 37: ...kpoint resume function the PC will reply each data of tags uploading reader will automatically save the tag s data which are not uploaded PC could operate the saved data through setting Obtain saved d...

Страница 38: ...he communication efficiency increase the system load we suggest When start the breakpoint upload functions according to your application can set up suitable tag filter parameter filter time to reduce...

Страница 39: ...enter a period of idle state to save power consumption the reader re enter the card reader automatically after idle time 4 5 13 GPI O configuration GPI O control is to provide the query and set up th...

Страница 40: ...the drop down list Trigger execution instruction select the mode from the drop down list Trigger stop condition select the mode from the drop down list Description when the start condition is satisfie...

Страница 41: ...nfiguration on the main interface GPI O configuration Wigand then pop up dialog box as shown in image 4 30 Image 4 30 Weigand configuration In the Weigand parameter settings area set up the communicat...

Страница 42: ...ytes Restore factory settings Select configuration on the main interface restore factory settings then pop up dialog box as shown in image 4 31 Image 4 31 restore factory settings When connected to th...

Страница 43: ...Excel Software upgrade The reader support for online upgrade software upgrades support the baseband software upgrade the underlying software and application software upgrades system software applicat...

Страница 44: ...ade progress bar shows 100 that means the application software upgrade successfully pop up upgrade prompted success dialog box click OK to restart the reader as shown in image 4 34 Image 4 34 Software...

Страница 45: ...tage is between 100V 240V The panel indicator light failed when power on Check whether the communication is normal please contact customer service if it s not normal The serial port unable to connect...

Страница 46: ...if the setting of antenna number is correct Check if the label is damaged Check if the label is placed in the reader s valid reading and writing range Check if the electromagnetic interference betwee...

Страница 47: ...the packing material should be kept properly after unpack Besides of the device in the box accessories equipped with the reader are also included in please check the product packing list to confirm wh...

Страница 48: ...it Included 4 Network cable 20350000000188 1 unit Included 5 RS232 blackcable 20351000000478 1 pcs Included 6 USB cable 20351000000036 1 pcs Included 7 9dBi circularly polarized antenna 20351000000035...

Страница 49: ...49 Environment temperature 40 85 Relative humidity 5 RH 95 RH...

Страница 50: ...ade Mark N A Model number CL7206C This device was tested for typical body worn operations To comply with RF exposure requirements a minimum separation distance of 50cm must be maintained between the u...

Страница 51: ...ound to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residentia...

Страница 52: ...given notifications Thus the real product may be not in accordance with this manual Generally we will provide timely amendments to this manual If it s not provided timely please consult our service d...

Страница 53: ...keep it to enjoy the service 1 Products can replace free under conditions within one month after sale in the precondition of normal operation without repairing 2 Free maintenance won t be given under...

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