COLLABORATE Versa Lite CT
13
QSG-0091-001 v1.0 June 2020
Quick-Start Guide
Troubleshooting
Problem
Resolution
Microphone or speaker level is not
correct
See the CONSOLE AI Lite User Manual, available at the ClearOne Resource
Library at www.clearone.com/console-ai-lite-documents.
Audio to/from laptop or pc micro-
phone/speaker
In Windows, Collaborate Space or other cloud-based collaboration application,
adjust the Sound Device settings.
Audio with my cloud-based collabo-
ration application is poor
Contact ClearOne Technical Support:
Tel:
801.974.3760
e-mail:
Bluetooth connection does not work
See the Quick Start Guide for the ClearOne Bluetooth Expander, available at the
ClearOne Resource Library at www.clearone.com/console-ai-lite-documents.
Undo my settings and revert to fac-
tory default
See the CONSOLE AI Lite User Manual, available at the ClearOne Resource
Library at www.clearone.com/console-ai-lite-documents.
Compliance
Details about compliance for the BMA CTH and COLLABORATE Versa USB are available online on ClearOne’s website
(www.clearone.com) in the Resource Library.
ClearOne Contacts
Headquarters
5225 Wiley Post Way
Suite 500
Salt Lake City, UT 84116
Sales
Tel:
801.975.7200
e-mail:
US & Canada
Tel:
801.975.7200
Fax:
801.303-5711
Technical Support
Tel:
801.974.3760
e-mail:
International
Tel:
+801.974.3621
e-mail:
Document: QSG-0091-001 v1.0 June 2020
© 2020 ClearOne, Inc.
Information in this document is subject to change without notice.
