Clavister NetWall 6000 Series, Руководство по началу работы, Страница: 94 / 99

2. The defective unit should be packaged securely in the original packaging or other suitable
shipping packaging to ensure that it will not be damaged in transit.
3. The RMA number must be clearly marked on the outside of the package.
4. The package is then shipped to Clavister with all the costs of mailing/shipping/insurance
paid by the customer. The address for shipping is:
Clavister AB
Sjögatan 6J
891 60 Örnsköldsvik
SWEDEN
If the product has not yet been registered with Clavister through its website, some proof of
purchase (such as a copy of the dated purchase invoice) must be provided with the shipped
product.
Important: An RMA Number must be obtained before shipping!
Any package returned to Clavister without an RMA number will be rejected and shipped
back at the customer's expense. Clavister reserves the right in such a case to levy a
reasonable handling charge in addition to mailing and/or shipping costs.
Note that the procedures for swapping any NetWall hardware model with an identical or
different model type are described in the separate
NetWall Hardware Replacement Guide .
Data on the Hardware
Note that Clavister is not responsible for any of the software, firmware, information, or memory
data contained in, stored on, or integrated with any product returned to Clavister pursuant to a
warranty claim.
Contacting Clavister
Should there be a problem with the online form then Clavister support can be contacted by
going to:
https://www.clavister.com/support/ .
Customer Remedies
Clavister's entire liability according to this warranty shall be, at Clavister's option, either return of
the price paid, or repair or replacement of the Hardware that does not meet Clavister's limited
warranty and which is returned to Clavister with a copy of your receipt.
Limitations of Liability
Refer to the legal statement at the beginning of the guide for a statement of liability limitations.
Chapter 9: Warranty Service
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