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Parts & Service: 020 8988 7400 / E-mail: [email protected] or [email protected]
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
No water
delivery.
Water filter blocked.
See cleaning the water filter.
Clogged lance nozzle.
Clean the nozzle.
Low or irregular
pressure.
Insufficient water supply.
Check connections.
Pump taking in air.
Check connections.
Detergent inlet sucking in
air.
Check connections and that
detergent supply is topped up.
Water filter dirty.
Clean or replace.
Water temperature is too
high
Make sure the water supply is below 40
degrees.
Motor suddenly
stops.
Thermal protection has
activated due to
overheating.
Switch off the machine and wait until
the unit has cooled down sufficiently.
Pressure
fluctuations or
pressure drop.
Shortage of water.
Turn water tap on fully.
No water due to clogged
inlet filter.
Clean water inlet filter.
Motor does not
start when
switched on.
Plug is not connected
properly.
Check plug and lead and have them
replaced by a qualified electrician if
necessary.
Mains fuse tripped/blown.
Renew fuse or reset.
Motor hums
when trigger
operated and
does not start.
Mains voltage too low.
Have electrical connection checked.
Motor cuts out.
Motor protection switch
has been activated.
Switch off and allow to cool for at least
15 minutes.
Nozzle partly clogged.
Clean using the supplied nozzle
cleaning needle.
Additives are not
being supplied.
Detergent container is
empty.
Fill detergent container.
High Pressure is selected.
Set the lance to LOW pressure.
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