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If you have difficulty with your Answering Machine or Cordless Handset,
please try the following suggestions.

The unit does not record new messages.

• Check that the power cord is plugged-in to a working electrical outlet.
• Ensure that the answering machine is powered-on.

The caller cannot leave a message.

• The answering machine is turned off. Check power switch.
• Message memory is full. Erase unnecessary messages.

I cannot operate the answering machine remotely.

•  You are entering the wrong remote access code. Reset to default settings.
•  You are pressing the dial keys too quickly.
•  The answering machine is turned off.
•  You are using a pulse telephone.

While recording an outgoing message or listening to messages, the unit
rings and recording stops.

• A call is being received. Answer the incoming call and try again to record your
outgoing message later.

No dialing tone when pressing <TALK> key.

•  The phone cord of the answering machine is not plugged in. Check that the telephone
  line cord has been plugged into the back of the unit and the phone wall jack.
•  The power cord is not plugged in correctly to an electrical outlet.
•  The line is busy, as another handset is used.
•  Wrong phone cord. Use the original phone cord supplied with the unit.

When connecting to a PBX, no and/or wrong connection after dialing.

• Dialing prefix is needed. Insert the correct dialing prefix.

ANSWERING MACHINE

TROUBLESHOOTING

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Содержание E713CC

Страница 1: ...E713CC Amplified Big Button Cordless Phone with Corded Digital Answering Machine User Guide ...

Страница 2: ...2 ...

Страница 3: ...e Use a damp cloth for cleaning 7 Place this telephone on a stable surface Serious damage and or injury may result if the telephone falls 8 Do not cover the slots and openings on this telephone This telephon should never be placed near or over a radiator or heat register This telephone should not be placed in a built in installation unless proper ventilation is provided 9 Operate this telephone us...

Страница 4: ...one wiring during a lightning storm 16 Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations 17 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface 18 Use caution when installing or modifying telephone lines 19 This product should be operated only from the type of power sou...

Страница 5: ... experience a skin irritation after using this product discontinue use and contact Clarity SAVE THESE INSTRUCTIONS BATTERY SAFETY INSTRUCTIONS WARNING Dispose of used batteries according to the instructions 1 Do not dispose of the battery in a fire as it may explode Check with local codes for possible special disposal instructions 2 Do not open or mutilate the battery Released electrolyte is corro...

Страница 6: ...etween the handset and base unit in an indoor environment Place it away from electronic appliances such as televisions microwave ovens radios personal computers wireless devices or other cordless phones Avoid facing radio frequency transmitters such as external antennas of mobile phone cell stations Avoid plugging it into the same circuit as other major household electrical appliances because of t...

Страница 7: ...TE The base unit needs mains power for normal operation and the cordless handset will not work without it If you have a Broadband line ADSL If you connect your telephone to a line with a broadband ADSL connection you will need to insert a micro filter between the telephone and the telephone line other wise you may get interference between the telephone and the broadband which could cause problems ...

Страница 8: ...8 ANSWERING MACHINE BASE STATION 19 18 17 15 14 12 11 10 9 8 7 13 16 6 5 2 1 4 3 GETTING TO KNOW YOUR CORDED BASE ...

Страница 9: ...nd hold to go back to idle screen In editing predialing mode Press to clear a character digit In editing predialing mode Press and hold to delete all the characters digits During a call Press to mute unmute the microphone In ringing Press to silence 5 OK MENU In idle mode Press to access the main menu In sub menu mode Press to confirm the selection In Redial List Call log Press to store the number...

Страница 10: ...f saved records In menu mode Press to scroll up the menu items In Directory list Redial list Call log Press to scroll up the list 10 FORWARD INTERCOM INT In Idle mode Press followed by handset number to start a call with the handset In TAM message playback mode Press to skip to next message 11 DOWN KEY In idle mode Press to access the call log In menu mode Press to scroll down the menu items In Di...

Страница 11: ... VOLUME DOWN VOL During a call or TAM message playback Press to decrease the volume 16 VOLUME UP VOL During a call or TAM message playback Press to increase the volume 17 BOOST During a call Press to activate deactivate the booster function 18 SPEAKERPHONE In Idle mode or Directory Call log Redial list view mode Press to make a call with speakerphone 19 SPEAKERPHONE ON OFF INDICATION On steady whe...

Страница 12: ...ed This will display when you have a new Voice Mail message Will disappear when all the visual messages have been read Network dependent This shows how many messages you have on your local anwering system Indicates that the ringer is switched off Indicates the time format GETTING TO KNOW YOUR CORDED BASE ...

Страница 13: ... language Main Menu Ringers Set Date Time Settings Sub menu Ringer volume LCD Language Ringer tone Voicemail DIAL MODE Clr voicemail FLASH TIME Keytone KEY TONE Home area code Dial Mode The following menus can be accessed by pressing relevant keys in idle mode Keys UP key DOWN key RD P key INT HS List Empty List Empty or List Empty or Intercom Call or Display Display CID log Display Redial list to...

Страница 14: ... and renaming your phone In editing mode a cursor is displayed to indicate the current text entry position It is positioned at the right of the last character entered Writing Tips 1 Once a character is selected the cursor will move to the next position after a short pause 2 You can move the cursor within the text by Directory or CALL LOG to amend the text entry 3 Press CLEAR MUTE to delete the las...

Страница 15: ...ry Alternatively press OK MENU to access the directory to get the desired directory entry Call from the CID Press DOWN to access the CID and press UP DOWN to select the desired CID entry Lift up the corded handset or press SPEAKERPHONE to dial out to the selected CID entry Alternatively press OK MENU to access the CID from the main menu NOTE see sections on Caller Display and Settings for further ...

Страница 16: ...last selected level Boost During a call you can activate the booster function with the volume of earpiece increased by several dBs by pressing BOOST BOOST displays on the screen To cancel it press BOOST again Mute a Call You can talk to someone nearby without letting the caller hear you during a call During a call Press CLEAR MUTE to mute the microphone and MUTED is displayed on the LCD Your calle...

Страница 17: ...arks It is not possible to dial numbers from memories when the mains power is off When the mains power is off you can also answer an incoming call with the corded handset When the phone rings pick up the corded handset to talk to the caller Redial You can redial up to 10 of the last numbers called If you have stored a name in the directory to go with the number the name will be displayed instead R...

Страница 18: ...orded base 1 In idle mode press INT and the number of the registered handset you wish to call press INT 9 to call all cordless handsets 2 The called handset rings showing Handset 7 is calling Handset 7 is the designated name for the corded base Press TALK on the called handset to establish the internal call Note If only one cordless handset is registered to the base station press INT will call the...

Страница 19: ...y shows Enter number 4 Key in the number using the digit keys maximum 20 digits If you make any mistakes press CLEAR MUTE to backspace a digit Press UP OR DOWN TO INSERT CHARACTERS 5 Press the OK MENU button to confirm display shows Enter name 6 Key in the name using the digit keys maximum 15 characters If you make any mistakes press CLEAR MUTE to backspace a character Press UP OR DOWN TO INSERT C...

Страница 20: ... entry in alphabetical order press UP DOWN to select the desired entry to be edited 2 Follow steps 4 8 in process above View a Directory Entry In idle 1 Press OK MENU then UP or DOWN to select Directory press OK MENU to enter the Directory menu 2 Press UP DOWN to see Review 3 Display shows Entries in DIR briefly then displays the first entry in alphabetical order press UP DOWN to review the entrie...

Страница 21: ...ns will show unassigned the set locations will show the name of the contact Press OK MENU to select a speed dial location 4 Display shows Copy from DIR followed by the first entry in your directory Use UP or DOWN to select the entry you wish to assign to your speed dial loca tion press OK MENU to select the entry 5 You can further edit this entry if needed press OK MENU to confirm 6 You will hear ...

Страница 22: ...OWN to select Caller ID log 2 Press OK MENU twice to review the entries display shows the most recent entry 3 Press UP DOWN to review the list of entries Note In idle you can press DOWN to see the most recent record in the missed CID list directly 4 Press UP DOWN to scroll through the CID list Note The NEW icon will be displayed in the idle screen until all new calls have been reviewed in the CID ...

Страница 23: ...ENU to confirm or CLEAR MUTE to cancel PHONE SETTINGS Your phone comes with a selection of settings that you can change to personalize your phone the way you like it to work Set Date and Time The format for the date is MM DD YY and the time is HH MM in either 12 hour or 24 hour format 1 Press OK MENU and UP DOWN to select Set date time 2 Press OK MENU to show Date use numeric keypad to enter date ...

Страница 24: ...hows Saved you will hear a beep display goes back to the previous screen press CLEAR MUTE to return to previous menu Note The respective ringer melody will be played during your selection De register Handsets You may need to do this if you need to replace a faulty handset You will need to deregis ter all handsets then re register each handset individually 1 Press and hold PAGE FLASH for 10 seconds...

Страница 25: ...o confirm display briefly shows Saved then it returns to previous menu Set the Home Area Code In Idle 1 Press OK MENU and UP DOWN to select Settings 2 Press OK MENU and UP DOWN to select Home area code 3 Use numeric keypad to enter your local 3 digit area code 4 Press OK MENU to confirm display briefly shows Saved then it returns to previous menu Set the Voicemail access number in Speed Dial locat...

Страница 26: ...ed to your base so you do not need to register them Handset registration is only necessary when you buy extra handsets or if a handset has become faulty You can register additional handsets to have up to five handsets per base unit with each handset s number 1 to 5 shown on its display To check whether a handset is registered make sure mains power to the base unit is switched on and the handset is...

Страница 27: ...answering machine on 2 When the answering machine is switched on the ON OFF ANSWER Indicator will be turned on Switch off the answering machine If the answering machine is already switched on in idle press ON OFF ANSWER to switch the answering machine off The answering system ON OFF Indicator will be turned off if there are no new messages Using the menu Alternatively you can switch the answering ...

Страница 28: ...splay will show e g 01 02 MSGS which means you have 1 new message out of total 2 messages New messages are played first and then are saved as old messages until they are deleted Old messages are played again after all new messages are played completely Using the direct key In idle 1 Press PLAY STOP to listen to messages and memos 2 Press PLAY STOP if you want to stop the playback 3 Press REPEAT RD...

Страница 29: ...ine is ON when there is an incoming call the answering machine will answer it and play the OGM followed by a beep sound The caller can then leave a message of up to 1 2 or 3 minutes or of unlimited length up to the available memory on the answering machine If Call screening is set to on see section 9 6 5 the caller s voice will also be played through the loudspeaker to allow you to screen the call...

Страница 30: ... default 5 6 or Toll Saver 5 Press OK MENU to confirm display shows Saved Set the Recording Time of Incoming Message You can set the maximum length of the recording time of the incoming messages 1 Press OK MENU and UP DOWN to select Answering sys 2 Press OK MENU and UP DOWN to select Ans sys setup 3 Press OK MENU and UP DOWN to select Recording time 4 Press OK MENU and UP DOWN to select your desir...

Страница 31: ...ou are away from home and the Remote Access is turned on 1 Press OK MENU and UP DOWN to select Answering sys 2 Press OK MENU and UP DOWN to select Ans sys setup 3 Press OK MENU and UP DOWN to select Remote code 4 Press OK MENU and use the numeric keypad to enter a new 2 digit remote access code 5 Press OK MENU to confirm you will hear a confirmation beep Turn On of Off the Message Alert Tone You c...

Страница 32: ...battery compartment contacts Positive contact to the flat contact of the battery compartment and negative contact to the spring contact of compartment Replace the battery compartment cover by sliding and pushing upward with thumb until the cover snaps into place Step 3 Insert handset on base to charge batteries Position the handset on the charging base and charge for 16 hours first time A beep ind...

Страница 33: ...33 2 13 14 15 16 3 4 5 7 8 6 9 10 11 17 12 1 GETTING TO KNOW YOUR CORDLESS HANDSET ...

Страница 34: ...croll up the menu items During a call Press to increase listening volume In idle mode Press to access the directory While entering names or numbers in the directory Press to move the cursor to the right 5 TALK OFF CLEAR During a call Press to end the call While using menus Press to cancel an operation return to the previous menu or standby mode In idle mode Press and hold to erase the missed calls...

Страница 35: ...ng a call Press to answer an incoming call when you receive a call waiting alert 10 MENU SELECT In idle mode Press to access menu items In menu mode Press to select an items save an entry or setting 11 SPEAKER ON OFF In idle pre dial mode Press to make a call with the speakerphone During a call Press to toggle between the speakerphone and the earpiece In Call List directory redial list entry Press...

Страница 36: ...ANDSET 14 EARPIECE 15 VOLUME UP DIRECTORY SCROLL UP Refer to point 4 for the key instruction 16 VOLUME DOWN DIRECTORY SCROLL DOWN Refer to point 6 for the key instruction 17 HEADSET JACK We recommend the Plantronics headsets M210C M214 ...

Страница 37: ...s that have not been reviewed The ringer is switched off New message in the answering system Answering system is turned on New voicemail received from the telephone service provider network subscription is required The audio boost feature is on The microphone is muted 2 3 battery power level 1 3 battery power level Flashes when low battery power level is detected needs charging Animation in cycle ...

Страница 38: ...ing Call Menu Messages System Directory Log Intercom Sub Announcement Review Review Displayed Menu Delete all old Add content Delete only when Record memo Speed dial all calls two or more Answer ON OFF handsets Answer sys setup registered Main Menu Ringers Settings Registration Sub Ringer volume LCD language Menu Ringer tone CLR voicemail Key tone Set date time Home area code Dial mode ...

Страница 39: ...or will move to the next position after a short pause 2 You can move the cursor within the text by UP DOWN to amend the text entry 3 Press MUTE X to delete the last character digit 4 Press and hold MUTE X to delete the entire text string Keystroke table NOTE When entering a name in the directory the first letter of each word will be automatically capitalized Number key Characters by number of key ...

Страница 40: ...To turn off this feature 1 Press AUDIO BOOST OR 2 Audio boost ends when you switch from the handset earpiece normal handset use to the speakerphone Note Audio Boost ends when you end the call If you end a call when the audio boost feature is on the handset earpiece listening volume automatically resets to level 1 the mini mum setting for the next call Volume Control earpiece and speakerphone Durin...

Страница 41: ...AR or MUTE X to clear the entry Direct Dialing Press TALK ON FLASH or SPEAKER to access dial tone then enter the phone number Dial a speed dial number 1 In idle mode press and hold a dial pad key 0 through 9 to display the desired speed dial entry 2 The handset automatically dials out the displayed number OR 3 Press TALK OFF CLEAR to stop dialing the displayed number Note You need to set the speed...

Страница 42: ...n made It is shown in hours minutes and seconds format Temporary Tone Dialing If you have pulse rotary dialing service only you can temporarily switch from pulse to touch tone dialing during a call During a call press Buttons pressed after this send touch tone signals The telephone automatically returns to pulse dialing mode after you end the call Answer a Call When the phone rings press TALK ON F...

Страница 43: ...To access the redial list while on a call 1 Press RD P The screen shows the number most recently called If it is not the desired number Press UP DOWN to scroll to the desired number 2 Press MENU SELECT The handset dials the displayed number Note Press TALK OFF CLEAR to exit the directory CID history or redial list and return to the call without dialing the displayed number Redial list You can redi...

Страница 44: ...ess FIND on the telephone base All the registered handsets will ring and the Paging is flashing on handset screen To stop the paging tone Press TALK ON FLASH SPEAKER or any dial pad key 0 9 or on the handset s OR Press FIND on the telephone base or put the handset in the telephone base or charge Make an Internal Call This feature is only applicable when there are at least two registered handsets I...

Страница 45: ...et screen shows Calling HANDSET X The other handset rings and its screen shows HANDSET X is calling The external call is put on hold automatically and the called handset rings 1 Press TALK ON FLASH or SPEAKER on the called handset to establish an internal call 2 Press TALK OFF CLEAR on the calling handset or put the calling handset on the charging cradle to end the current call with the external p...

Страница 46: ... directory entry Note When entering the number and name 1 Press UP OR DOWN to move the cursor to the right or left 2 Press and hold RD P to enter a dialing pause a P appears 3 Press MUTE X to erase a digit or character 4 Press and hold MUTE X to erase all digits or characters View a Directory Entry 1 In idle mode press UP to access the directory OR 2 Press MENU SELECT then UP DOWN to select Direct...

Страница 47: ... press 5 JKL five times J displays and then Jennifer displays again Note If you press a key 0 9 and no name starts with the letters on that key the directory shows the entry that matches the next letter in the directory Edit a Directory Entry 1 In idle mode press UP to access the directory OR Press MENU SELECT then UP DOWN to select Directory then press MENU SELECT twice to select Review 2 Press U...

Страница 48: ...tory list then press UP DOWN to select the desired directory entry 5 Press MENU SELECT to save The name of the desired directory entry appears in the selected speed dial location Note If the directory is empty when you press MENU SELECT in step 4 the screen shows DIRECTORY EMPTY If the speed dial location you selected is occupied the new directory entry you selected replaces the old one Take cauti...

Страница 49: ...y when the log is full to make room for new calls If you have more than one handset this information is common to all handsets so changes made in any handset are reflected in all other handsets If you answer a call before the information appears on the screen it does not show in the caller ID history Note The caller ID information might not be available for every incoming call The callers might in...

Страница 50: ...te this message View the CID Entries Review the CID to find out who called to return the call or to copy the caller s name and number into your directory CID empty appears if there are no records in the CID When a handset is in idle mode press DOWN to review the CID entries in reverse chronological order starting with the most recent call 1 Press DOWN to access the CID OR 2 Press MENU SELECT then ...

Страница 51: ...The handset shows Deleting with a confirmation tone Once deleted you cannot retrieve that entry Delete the Entire List of the CID 1 In idle mode press MENU SELECT then UP DOWN to select CID 2 Press MENU SELECT then UP DOWN to select Del all calls 3 Press MENU SELECT to confirm It displays Delete all calls 4 Press MENU SELECT to re confirm HANDSET SETTINGS Your phone comes with a selection of setti...

Страница 52: ...ally turn off the new voicemail indicator 1 In idle mode press MENU SELECT then UP DOWN to select Settings 2 Press MENU SELECT then UP DOWN to select Clr voicemail 3 Press MENU SELECT The screen shows Turn off indicator 4 Press MENU SELECT to turn the voicemail indication off A confirmation tone sounds OR 5 Press TALK OFF CLEAR to cancel the procedure Note For information about using your voicemai...

Страница 53: ...ress MENU SELECT then UP DOWN to select the desired ringer tone a total of 10 melodies for your selection for setting ringer tone for external calls Note The respective ringer tone will be played while browsing the tone list 4 Press MENU SELECT to confirm Set the Ringer Volume 1 Press MENU SELECT then UP DOWN to select Ringers 2 Press MENU SELECT then UP DOWN to select Ringer volume 3 Press MENU S...

Страница 54: ...ase Register a handset 1 In idle mode press MENU SELECT then UP DOWN to select Registration 2 Press MENU SELECT and screen will alternately show 3 Press PAGE FLASH on base 4 sec and 4 Then press on handset 5 Press and hold PAGE FLASH on the telephone base for about four seconds until you hear a beep 6 Press pound key on the handset The screen shows Registering Please wait Note NO LED indication an...

Страница 55: ...ephone base for about 10 seconds display shows Deregistering 2 When complete the handset screen alternately shows Press PAGE on base 4 sec and Then press on handset To register the handset s to the telephone base again follow the registration instruc tions in the Register a handset section Note There are no visual or audible alerts to indicate the base is under registration mode Note If the deregi...

Страница 56: ...achine is turned off You are using a pulse telephone While recording an outgoing message or listening to messages the unit rings and recording stops A call is being received Answer the incoming call and try again to record your outgoing message later No dialing tone when pressing TALK key The phone cord of the answering machine is not plugged in Check that the telephone line cord has been plugged ...

Страница 57: ...ery in the cordless handset for at least 16 hours For optimum daily performance return the cordless handset to the charger base when not in use If the battery is depleted it may take approximately 30 minutes to charge the handset before it shows Low Battery Reset the telephone base Unplug the electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cor...

Страница 58: ...nces may cause the telephone to not dial out properly If you cannot eliminate the background noise first try muting the cordless handset before dialing or dialing from another room in your home with less background noise If the other telephones in your home are having the same problem the problem is in your wiring or telephone service Contact your telephone service provider charges may apply My co...

Страница 59: ...akerphone controlling background noise in your environment is essential While you are listening to your party press MUTE X to temporarily turn your microphone off When it is your turn to speak remember to press MUTE X again to turn the microphone on Excessive background noise will cause a speakerphone to fade in and out Try controlling the background noise by turning off any audio devices near the...

Страница 60: ...em is the telephone wall jack Contact your telephone service pro vider charges may apply Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless telephone Try installing your telephone as far away as possible from these types of electronic devices Completely remove then replace the battery Place the cordless handset in the charging base Wait for...

Страница 61: ...s use com patible equipment New voicemail and icon show on the display and I don t know why Your telephone has voicemail indication If New voicemail and appear on the display then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider Contact your telephone service provider for mor...

Страница 62: ... Requirements Battery 2 X AAA 1 2V 600mAh Ni MH GPI International Ltd Use only NiMH rechargeable batteries Note Do not mix batteries replace both batteries when needed HANDSET CHARGER BASE Dimensions 2 x 3 3 4 x 3 1 2 H xW x D Weight 2 75 oz Power Requirements AC Adapter attached to charger base Sunstrong part number SSA 5AP 09 US 060030 Input 100V 240V 200mA Output 6VDC 300 mA Ordering additional...

Страница 63: ...63 ...

Страница 64: ...l 800 426 3738 Fax 800 325 8871 E mail claritycs plantronics com Website www clarityproducts com 2012 Clarity a Division of Plantronics Inc All rights reserved Clarity E713CC Smart for Seniors D703HS are trademarks or registered trademarks of Plantronics Inc Rev A 5 12 Printed in China ...

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