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CLAGE
EN
14
Problem
Cause
Solution
Water stays cold, digital display
does not respond
Master fuse tripped
Renew or activate fuse
Safety pressure cut-out
tripped
Contact customer service
Water stays cold, digital display
does respond
Safety thermal cut-out
tripped
Contact customer service
Display shows error message
Control system has
switched off
Switch fuse off and on. If “
Er
“
still flashes contact customer
service
Flow rate of hot water too weak
Outlet fitting dirty or
calcified
Clean shower head, jet regulator
or sieves
Fine filter dirty or calcified Let clean fine filter by a specialist
Selected temperature is not
reached , “MAX“ or decimal point
appears
Water flow rate too high
Reduce water flow rate at the tap
Selected temp. is not reached ,
“MAX“ or decimal point does not
appear
Cold water has been added
via the tap
Tap hot water only; set tempera-
ture for use
CEX: Decimal point flashes
CFX: Snowflake appears
Inlet temperature exceed-
ing nominal temperature
Reduce inlet temperature
CEX: Appliance heats, the display
does not light
Display plug not properly
connected
Let fix correct position of display
plug by customer service
This instantaneous water heater was manufactured conscientiously and checked several times before
delivery. Should malfunctions nevertheless occur, it is usually only due to a bagatelle. First attempt to
switch the house fuses off and on again in order to reset the electronics. Next, try to remedy the prob-
lem with reference to the following table. In doing so, you will avoid unnecessary expense of customer
service assistance.
Repairs must only be carried out by authorised
professionals.
If a fault in your appliance cannot be rectified
with the aid of this table, please contact the ser-
vice organisation of your importer or the Central
Customer Service Department. Please have the
details of the typeplate at hand.
If the connection cable is damaged, it must be replaced with an original spare cable from the manufac-
turer by an authorised technician in order to avoid any hazards.
If you cannot rectify the fault with the aid of the troubleshooting table, please contact custo mer service.
5. Trouble-shooting and service
CLAGE GmbH
After-Sales Service
Pirolweg 4
21337 Lüneburg
Germany
Phone: +49 4131 8901-400
Email: [email protected]
Содержание CFX-U
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