D15362.16 DX70 and DX80 Administrator Guide CE9.13, JUNE 2020.
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Cisco Webex DX70 and DX80
Administrator Guide
If there is a severe problem with the device, the last resort may be
to reset it to its default factory settings.
It is not possible to undo a factory reset.
Always consider reverting to the previously used software
image before performing a factory reset. In many situations this
will recover the device. Read about software swapping in the
Revert to the previously used software image
chapter.
We recommend that you use the web interface or user interface
to factory reset the device. If these interfaces are not available,
use the reset pin-hole for DX80 and the mute and volume buttons
for DX70.
A factory reset implies:
• Call logs are deleted.
• Passphrases are reset to default.
• All device parameters are reset to default values.
• All files that have been uploaded to the device are deleted.
This includes, but is not limited to, custom wallpaper, branding
elements, certificates, and favorites lists.
• The previous (inactive) software image is deleted.
• Option keys are not affected.
The device restarts automatically after the factory reset. It is using
the same software image as before.
We recommend that you back up the log files, configurations,
and custom elements of the device before you perform a
factory reset; otherwise these data will be lost.
Factory reset the video conferencing device
(page 1 of 4)
Introduction
Configuration
Peripherals
Maintenance
Device settings
Appendices
Maintenance
