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Troubleshooting
SE680 WiMAX / engbt / SE680_FUG_EN-7 / Appendix.fm / 13.5.11
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Checking the connection to the SE680 WiMAX
You can check whether the PC is correctly connected to the
SE680 WiMAX modem.
This can be done as follows:
Open the command prompt on the PC:
– Click on
Start
>
Run
.
– Enter
cmd
in the input field and click on
OK
.
The
Command prompt
window opens.
Check whether the SE680 WiMAX modem responds with the ping command. Enter
ping 192.168.2.1
and press Enter.
The PC now sends some test packets via this connection and checks whether the con-
nection partner responds. The connection partner may respond in the following ways:
Reply from the IP address of your
SE680 WiMAX modem; statistics about the
connection are presented. If you receive these statistics, the connection to the
device is OK.
The request exceeds the time limit
; it was not possible either to send or receive
any packets. There is no physical connection between the PC and your SE680
WiMAX modem. Check the following points:
– Are the Ethernet cables both between the SE680 WiMAX modem and the indoor
unit as well as between the indoor unit and the PC properly connected?
The
OUT
and
IN
LEDs on the indoor unit must light up (
– Has TCP/IP been properly configured on your PC?
If the SE680 WiMAX modem has the IP address 192.168.2.1, your PC's IP
address must be between 192.168.2.2 and 192.168.2.254. The subnet mask
must be 255.255.255.0.
To find out the IP address of your PC, enter
ipconfig
in the command prompt.
If the SE680 WiMAX modem has not responded successfully to the
ping
command,
you need to adjust the network settings on the PC. To find out how to do this, please
read the document "Configuring the local area network" on the product CD.
If the SE680 WiMAX modem has responded successfully to the
ping
command, the
network is configured correctly. If it is not possible to access the configuration program
of your SE680 WiMAX modem, check and change the settings in your Web browser.
To find out how to do this, please read the next chapter.
Содержание SE680 WiMAX
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