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Cisco ONS 15327 User Documentation, R3.3
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About This Manual
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open
access to Cisco information and resources at anytime, from anywhere in the world. This highly
integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and partners streamline
business processes and improve productivity. Through Cisco.com, you can find information about Cisco
and our networking solutions, services, and programs. In addition, you can resolve technical issues with
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Customers and partners can self-register on Cisco.com to obtain additional personalized information and
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and view benefits specific to their relationships with Cisco.
To access Cisco.com, go to the following website:
http://www.cisco.com
Technical Assistance Center
The Cisco TAC website is available to all customers who need technical assistance with a Cisco product
or technology that is under warranty or covered by a maintenance contract.
Contacting TAC by Using the Cisco TAC Website
If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC
website:
http://www.cisco.com/tac
P3 and P4 level problems are defined as follows:
•
P3—Your network performance is degraded. Network functionality is noticeably impaired, but most
business operations continue.
•
P4—You need information or assistance on Cisco product capabilities, product installation, or basic
product configuration.
In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.
To register for Cisco.com, go to the following website:
http://www.cisco.com/register/
If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users
can open a case online by using the TAC Case Open tool at the following website:
http://www.cisco.com/tac/caseopen
Contacting TAC by Telephone
If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and
immediately open a case. The toll-free Optical Networking Assistance number is 1-877-323-7368.
P1 and P2 level problems are defined as follows:
Содержание ONS 15327
Страница 22: ...Contents xxii Cisco ONS 15327 User Documentation June 2002 I N D E X ...
Страница 30: ...Figures xxviii Cisco ONS 15327 User Documentation June 2002 ...
Страница 44: ...Procedures xlii Cisco ONS 15454 Installation and Operations Guide R3 2 June 2002 ...
Страница 82: ...1 32 Cisco ONS 15327 User Documentation R3 3 June 2002 Chapter 1 Hardware Installation Hardware Specifications ...
Страница 166: ...4 22 Cisco ONS 15327 User Documentation R3 3 June 2002 Chapter 4 IP Networking ONS 15327 Routing Table ...
Страница 254: ...7 22 Cisco ONS 15327 User Documentation R3 3 June 2002 Chapter 7 Card Provisioning Using Virtual Wires ...
Страница 408: ...13 26 Cisco ONS 15327 User Documentation R3 3 June 2002 Chapter 13 Card Reference E10 100 4 Card ...
Страница 540: ...Glossary GL 16 Cisco ONS 15327 User Documentation R3 3 June 2002 ...